Matt Longacre
Google
The donuts were good, but there's a few fatal flaws I experienced:
1) I waited for a very long time for a bagel with cream cheese to come out. 15-20 minutes isn't bad, but it is when you are the second person in line and the place is mostly empty. It took me asking, and the bagel appeared 10 seconds later, meaning it was done but nobody had bothered to bring it out. This represents a line issue. During a busy breakfast or lunch crunch, don't be surprised if you don't get your food.
2) The process for making the bagels is not vegetarian-friendly. With most things, you should ask, but I'd normally feel safe assuming this about a bagel, since it would go in a toaster of some sort. They put it directly on the grill with the meats. Maybe a grilled bagel can be better, so it might be a cooking strategy, but I witness a piece of bacon land on my bagel, and them flip it aside casually as they continued.