Alexander H.
Yelp
Update: 9.16.2024:
Returned here after 2 years since my friends wanted some fried chicken, and I honestly didn't think much about my last experience. Last time I was here I got sick from the food. But in all honesty, I forgot that I had gotten sick so I had no negative reaction when I walked in. It wasn't until I had seen I already reviewed this location that I realized that I had given a negative review that I remembered the last time I was here.
Walked in, was more busy than the last time I came in (no customers were in the store last time, this time there was a short line). Staff was in a rush so I was patient, and they were really trying their best to deal with the rush. They did a pretty good job and they were efficient in getting everyone their food. Staff was friendly, this time they did not ask for a yelp review, which this time I kind of wished they did since my experience with the servers were really helpful and I appreciated the positive service. They were quick with taking my order, and I really appreciated that he was not rushing us even with the rush he had experienced. Food came out in like 15 minutes, super quick and they did a really good job at helping us all out.
Got the Soy Garlic wings again, and again I really enjoyed them. Didn't get the spicy this time but its not that bad from what I remember. And honestly, that's everything I have to say about them. They had a good amount of meat and they weren't dry at all, well sauced and it had flavor that I really enjoyed. Im glad to know that the food was consistently good and that my memory was correct.
We didn't stay inside the shop that long, we took our food to go and it was good. What I can say is that the decoration was nice and it had a nice looking environment. They had some music, didn't pay much attention to it, but everything was clean and I would eat there in the future.
I came to yelp to see what I had said last time I was at this location. I was really surprised I had given it such a negative review. When I read it, I remembered what I had experienced, and I am glad to report that I was not sick. I was in on September 16th, 2 years after my last review. I saw that management had reached out (I really don't look at my reviews after I post them, and rarely will respond to comments left under them) and I never reached out to them. I hope they see that the experience I had last time had to have been a one-off experience (however I will take a free meal for that experience lol [just kidding]). I want to come back, I'm not in the area anymore but if I am I will probably come back. Glad that management is involved with the location and I am glad that my experience last time was just an outlier experience.
Overall I am happy with my experience. Rarely do I see management care about the customers to that extent, and I appreciate their effort to reach out after my experience. I have seen mixed reviews about service, but its just one of those things where some employees will be better than others, because my cashiers were helpful. I will comeback in the future when I am in the area again.