Gerald H.
Yelp
I'm a big fan of Bonchon in Orlando, but this Miami location was a huge disappointment. The food wasn't great--especially the chicken wings. They were big, but had a strange smell, like they were taken straight out of the pack and thrown into the fryer without proper prep.
What really got me, though, was the sneaky 18% service fee that I didn't notice until after I paid. I was foolish enough to add an extra tip on top of that. No wonder our waitress's attitude changed immediately after we paid--terrible service all around. The staff was inattentive, offered no guidance, and didn't seem to care one bit.
This was my first and definitely last visit to this location. Between the tax, the hidden service charge, and the pressure to tip even more, it feels like a cash grab. Very disappointing. Bonchon, do better.