Cesca T.
Yelp
I hate writing one-star reviews of local businesses, but sometimes it cannot be helped, and this is one of those times. The general manager for events at the Book Tower could use some etiquette lessons on how to be a decent person.
And this happens often at certain places in the Metro Detroit area, where musicians are treated as second-class citizens when coming to perform at events like weddings or corporate parties. Like they are some nuisance, instead of human beings deserving some sense of decency and respect like any other guest walking through the door.
An incident occurred while setting up the band for a wedding. My husband finished setting up and asked where he could put his instrument case, to which the general manager told him no cases were allowed in the building as per "policy."
He flatly refused, and the wedding coordinator, also a stranger to him, whoever that kind and smart soul was, overheard and wanting to solve problems instead of create them, found a spot for the case in less than ten seconds tucked neatly under a table draped with a table cloth, all while the GM sat in a chair doing nothing.
He refused because he would have to take them back down to his car, 13 stories below, get his car back from the valet, and load them into his car while it was pissing down with rain in under 20 minutes because the ceremony he needed to play was about to start, only to go back at the end of the night, have the valet get his car again to unload the cases, leave the car in the valet lane, while he goes back up 13 floors to load up his equipment, and go back down again to load the equipment into the car. So a bunch of needless busy work for not only him, but the valets as well, all because apparently in a 13 story "Tower" there isn't even a broom closet the musicians could pop their cases into for the duration of their set.
Whoever set this inane policy needs to reevaluate what that actually entails, and come up with a better solution than a bunch of punitive busywork foisted upon those they deem beneath them. Like literally find a janitor's closet or one of the many antechambers I know are on that floor alone, and designate one of them for the vendors' equipment.
Come up with solutions, instead of making problems.
It's a bit like biting the hand that feeds, as it's making the job of entertaining a large crowd of people needlessly harder as you're putting your musicians in a foul and exasperated mood only to have them try to put on a great show for the people that pay your rent. It makes no sense.
Further, you never know what the stranger you are being nasty to is going through, in this case, he has thyroid cancer, and doesn't need this pointless stress. Kindness is free. Do better Book Tower. A lot better.