Elaine L.
Yelp
I have so many things to say about this place.
First of all, my friends and I are from the Bay Area and came down to LA and had plans to find a good pub to watch the football game at.
This place was rather dirty. Didn't look like it was well kept at all. There wasn't a lot of seating on the main floor so we decided to go upstairs where the pool table was and they had some TVs there that we can catch the game on.
Our server was friendly and turned on the game for us, but the audio did not match. The audio was matched up to the game below. When we asked if we can get audio on the television, we were told that the main game was playing downstairs
Please help me understand how the cowboys game was the main game, when we were in LA and the LA Rams were playing. It made absolutely no sense.
But that's just the ambience part that turned us off. Now. Let me tell you about the food.
My friend ordered steak nachos and her nachos came with no steak at all. My other friend ordered a french dip and that one just really baffled me. The meat was not thinly sliced beef as what a French dip should have in it. Instead, it was something that looked similar to corned beef and it had some kind of strange gravy drizzled over it. No au jus. But it did come with a strange side of some other kind of meat that looked maybe like it could be carnitas. Not really sure. Then when my friend said something and decided to get something different instead, and she ordered steak nachos, hers also came with only a few small bits of steak.
As for myself, I ordered The Philly cheesesteak. And it was tasty, but it was missing mushrooms and at that point in time I just didn't want to seem like I just was continuing to complain because I can tell that our waitress was getting rather frustrated with us because her annoyance was written all over her face
But the part that really bothered me was they tried to double charge my friend for both the food that she didn't eat and the steak nachos.
I let the other guy who was helping us out know that I just felt like that wasn't right that they were trying to double charge her and he said he would make it up by giving us free drinks. But that was already after having brought us free shots to try to make up for the poor service we were receiving.
Now here's the funny thing, after we decided to take the piece offering and drink the shots, it didn't even taste like it had alcohol in it. It tasted like shot glasses full of raspberry lemonade.
Thankfully the guy I spoke to made it right and took off one of the meals from my friend. But other than that, there was really absolutely no compensation for the terrible service that we received.
Unfortunately this brought down a lot of the energy within our group and turn the experience a bit sour for us.
I never like having a give bad reviews for a place, but this place just took the prize for really bad service.
I will say that the guy who helped us tried to stay as friendly as he possibly could. But the waitress was so obviously frustrated with us. And for what reason, for speaking up that we were getting poor service, it makes no sense.
I would never in a million years come back to this place again. And the only reason why I'm giving them two stars rather than one is because the guy made up for it by correcting the bill. Then again it wasn't anything super outstanding, he was just doing what was right in the first place. I guess out of the goodness of my heart is why I'm giving him a second star.