D. Scott C.
Yelp
I've now gone to the Buck Snort Saloon twice, having terrible experiences both times. The first time was about two years ago. My buddy and I came in for burgers after fly fishing and were quite hungry. We ordered the "1/2 lb delicious, juicy burger, overflowing with all the goods" or something like that. What we got was a dry, dollar-coin sized hunk burned ground beef which made the plain bun look huge. All of this wonderfulness for the stunning price of $12.
I tried to convince my two rock climbing partners we should not go back to the BS Saloon after climbing nearby, but they insisted. Once again I entered ravaged with hunger and left sorely disappointed. We sat down at the bar and a 12 year old girl asks us what drinks we wanted. It took them forever to take our food order. We then were surrounded by a group of stumbling drunks who would not leave us alone.
By the time our food order was taken, after watching saliva inducing burgers get taken out of the kitchen in front of us, we are informed the kitchen is closed and they can't cook anything for us (at 7pm on a Sunday?). We can order food that doesn't need to be cooked. So our options were a club sandwich, a ham and cheese sandwich, or a bean sprouts and tomato sandwich, all for the amazing price of $12 or $13 each. I order the ham and cheese and a "cup" of baked beans. The other two order the Turkey Club and a baked potato.
Ten minutes later, a voice from the kitchen yells, "we only have one potato! What do you guys want to do?" they elected to split the potato and get a cup of beans. When the food was finally delivered, I got my H&C and a tiny plastic condiment cup of baked beans, and my friends got two bean sprouts and tomato sandwiches.
"Um, excuse me, we didn't order this. We ordered the club sandwich. "
to which was replied, "we didn't have any turkey so we have you that."
"we don't want this, we're kind of Carnivores."
"I'll add some ham to it for you."
The waitress takes the sandwiches back and 10 minutes later brings out the same sandwiches with 1 slice of ham added to them.
There was no apology for the terrible service or lack of options, no offer to comp our drinks or the sandwiches for the inconvenience or terrible food.
Next time I will be more adamant, I'm never going back to the Buck Snort Saloon.