Daniel
Google
Visited Butcher’s Block recently. Service was warm and attentive — Alberto and the team took good care of us. Food was excellent, we had the spam musubi, 1.1kg wagyu OP rib, house salad, and crispy potatoes.
Unfortunately, the experience ended on a disappointing note. After finishing half the OP rib, I requested for the remaining steak to be packed — told the first server, then repeated it clearly to a second server who reassured me it would be done. At the end of the meal, it became clear the steak had been discarded due to a miscommunication. Staff were apologetic and offered complimentary tea while preparing a new portion, but the replacement was only ~150g compared to the 500–600g that was left behind.
It was disheartening to see such a premium cut of wagyu go to waste, especially when I had clearly communicated the request twice. I was left wondering why the assumption was made that we would want to discard such a substantial portion of food.
That said, the atmosphere, food quality, and the genuine friendliness of the staff made the evening memorable. It was just a bittersweet ending to what otherwise would have been a seamless dining experience.