Jeff P.
Yelp
We've been going to C & D for probably 20+ years on our trips to eastern Oregon and Montana and have always enjoyed their food and friendly service. This was our fourth time through this year and each time it seems like it's going more and more downhill. The last time the food wasn't very good and we had to wait for what seemed like forever, so this trip we called our "eat in" order when we passed Hermiston, (we even gassed up at the gas station next to C & D first). Entering the restaurant we went to the window to pay, only to be greeted by a cashier that seemed to either dislike people, hate her job, or both. I usually tip 30%, but tipped 15% because of her attitude, ...after the entire dining experience I wished I hadn't tipped at all. Our meal still took 12 minutes, which is crazy given how much time had passed since we called it in. We could hear the crew laughing and joking around in the kitchen while we waited, and wondered what the other customers waiting for their food must have thought. Wish they could be that happy/friendly with their customers. After our order was up we had to tell them they forgot our drinks, when they handed me my Coke Zero the server mentioned it might be flat, I tasted it and it was, so I gave it back to her. So then, and only then, did they change it out the cylinder making me wonder how many "to go" customers they let it slide on? As luck would have it, we were still missing my granddaughter's milkshake, which took another 5 mins. The service was lazy at best, the food was not nearly as good as it used to be, and as we left my wife asked me if it might have changed ownership. Our daughter and family stopped on their way back from Montana later that same day. Their text stated that they had a similar experience and it had gone downhill. Sad after all these years, but I guess maybe it's time to look for a new pit stop.