M De La G
Google
First time visiting, I am from MTY so this visit was special to me. It was a solo visit. My server was Daniela, attentive and helpful, thank you for that. I order a beer and their chicharrón de ribeye, like a good regia that has visit Los Cavazos and La carretera nacional, I was disappointed when I saw there were no home made tortillas… BUT the tortillas I was served were soft and hot so…. No complaint! I ofcourse was full with my appetizer.. but I wanted to try something else.
So I order a parrillada for two TO GO so I could share it with my son and maybe packed lunch…. I get home, we open the parrillada….. the beans and rice were nothing to be Impressed by… the parrillada plate looked delish! UNTIL my son took a bite of one of the shrimp’s… they smelled funny and felt like mashed potatoes…..
because the food is a bit pricey I called and asked to get some kind of discount-refund since the shrimps weee going to be trashed… I was told they would call me back within 10 min. The lady did, the manager was out sick… but they said that in order to get a discount I should drive back and bring the sickly looking shrimps back to them. I decline the offer since I live a good 30 min away with no traffic. The manager was apparently in contact with the staff while they were talking to me. So she said no refund without me going all the way back to return the sick shrimp they sold me. So the manager who is out sick did respond to my txt message (Angeles, thank you for taking the time to respond) and said that next time I go I could get a parrillada for two without shrimp and wouldn’t have to pay for it.
-M