Nicole S.
Yelp
I hadn't been to cafe italia in a while. The time before we sat at the bar and had no problems...This time we were a party of five celebrating my birthday. We brought our own wine. The food was good we ordered, 2 pizzas, salad, caprese, and chicken pasta, nothing out of this world, but good. But the service and manager were BEYOND rude and pushy. It was evident the manager was on a roll and all the wait staff were super on edge, rushing, throwing plates on the table, hovering, and trying repeatedly to pick up our half eaten plates EVERY chance they got, to the point of being annoying and we mentioned it to our server because everyone seemed to look so rushed and unpleasant. He said the owner was in. We were asked if we wanted the check, without even being offered dessert or coffee. We said no to the check, we would have coffee. We estimate we had been there about an hour and 10 minutes, and willingly waited for 45 minutes to be seated to begin with. We were sipping our coffees and the manager came over and told us we had to wrap it up as they were busy tonight. I mean I was shocked! Who comes over and says this to paying patrons when the waiter just set down our coffees?! I said I didn't appreciate being asked to hurry up and wrap it up like we were children, especially when we just ordered coffee. He said again to please wrap it up. I said he was being incredibly rude and had I known we were going to be on a time limit and feel pressured to rush we would have never come to dinner here. He said there is a sign before being seated that says there is a time limit? Talk about tacky..... I never saw it, maybe because I was catching up with old friends on my birthday while we waited. Well finished our coffees and he still came over again. And made prayer hands and said please can we wrap it up. Never in El Paso have I been pestered and persisted to leave so an establishment could make more money by pushing paying patrons out. Shame on the owner for allowing this kind of rhetoric from any staff. We will never return. Spend your money and leisurely dinning experience elsewhere.