Sarah M.
Yelp
With a sad and heavy heart, and after months of giving this spot numerous chances to change my mind, I'm writing this updated review.
What started off with a 5-star review experience slowly but surely declined, demanding this 1-star review. It seems that after the management change, this restaurant was set on a downward trajectory of bad service and bad quality food.
My first visit, post the management change, was HORRIBLE. The jjamppong tasted like they put ramen packets in it, the noodles were way overcooked, and the beef pho was beyond salty - it literally felt like we were drinking from the Pacific Ocean. Not to mention that it took them 30+ minutes to get us our food. Nonetheless, it had only been a couple months since the lockdown, and I wanted to be lenient. It's NEVER easy having to change your business overnight.
However, it was the consecutive 5-visits after that visit that convinced me to REMOVE my original 5-star review, and it was my most recent visit that convinced me to write them a 1-star review.
Nothing has changed for the better when it comes to the quality and taste of the food. In fact, it's only gotten worse. They've increased the price of everything on their menu by $2, whole dollars, their food portions have shrunk significantly, the freshness of their pho veggies is always questionable, and their broth tastes mediocre (always super salty like they've been been boiling them for HOURS on end). I almost always find myself chugging tons of water after a visit. Their food has WAAY too much msg.
Never coming back. It's just not worth the money or the time anymore.