Deborah N.
Yelp
The first time I ever tried Cajun Kitchen was with my friend Tran. She is the only friend that introduced me to crawfish and made me try it! Several years ago, she took me here to eat crawfish, and it was divineeeeee!...whenever I try a new place, and I absolutely love it, the first people I share it with are my family members. So of course, I get my brother in law hooked, and my sisters, etc. I've returned several times, but sadly, this last time we went was somewhat disappointing.
I should have written a review on this place the first time I ate here, but I didn't. Sadly, after reading up reading some of the more recent reviews after we ate there on Sunday, and it pretty much confirmed everything I experienced.
The "kitchen special" seasoning is extremely popular there. It's a marinade/sauce for their crawfish, but for CK, it's their "signature" marinade, and therefore is typically the one we go with. My sister and I shared their 6 + 1lb free special, and we ordered the kitchen special, spicy. They mastered the spicy, but I was pretty disappointed with their marinade...and although we didn't mention it, the crawfish size in our batch was pretty small...and a lot of them were soft, to the point of spoiled/bad to eat...I found myself throwing a few out because I was afraid of getting sick after eating them...so I was very selective about the ones I ate.
Also, you know that when a restaurant that typically doesn't offer "complimentary" appetizers for checking in on places like Yelp, or 6lb for 1lb free specials, all of a sudden starts offering these things...there's somethin' goin on back of house. After having read some of the reviews, 1 roach story, and the mix/sauces not coming out flavorful like they used to...you start to wonder why a seasoned restaurant that's been open for several years starts to offer comp. appetizers and specials.
I never thought I'd say "i've had better crawfish..." but that's kind of what was goin through my mind while I was eating there on Sunday.
Customer service is "ok," not the greatest. We didn't have any issues with our bill, but it would've been a nice heads up to let us know that they'd be tacking on an 18% gratuity (4 adults, 2 children). It's fine that they added gratuity, but just as a courtesy, the staff should notify the table in the very beginning so we don't seen an alarming amount on the bill and wonder why the bill is so high, only to find out later that they charged us gratuity already.