Calamigos Guest Ranch and Beach Club

Resort hotel · Los Angeles County

Calamigos Guest Ranch and Beach Club

Resort hotel · Los Angeles County

2

327 Latigo Canyon Rd, Malibu, CA 90265

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Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by Matthew Biancaniello [official]
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null
Calamigos Guest Ranch and Beach Club by null

Highlights

Rustic-chic retreat with 5 restaurants, pools & beach club  

Featured in Eater
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327 Latigo Canyon Rd, Malibu, CA 90265 Get directions

calamigosguestranch.com
@calamigosguestranch

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327 Latigo Canyon Rd, Malibu, CA 90265 Get directions

+1 818 575 4400
calamigosguestranch.com
@calamigosguestranch

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Last updated

Aug 8, 2025

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@eater

Top LA Bartender Matthew Biancaniello Returns to Hollywood Roosevelt for Spring Residency - Eater LA

"Biancaniello’s Malibu restaurant Mon-Li was open for nearly one month before the Woolsey Fire swept in and damaged the building at the Calamigos Guest Ranch and Beach Club property." - Mona Holmes

https://la.eater.com/2019/4/5/18294376/matthew-biancaniello-cocktail-residency-hollywood-roosevelt
View Postcard for Calamigos Guest Ranch and Beach Club
@eater

Where To Eat Brunch on New Year’s Day, 2018 | Eater LA

"Cocktail innovator Matthew Biancaliello opened Mon-Li, the twelve-seat omakase food and drink eatery in early October, only to temporarily close it after the Woolsey Fire. Even though the site is under repair, Biancaniello will host a New Year’s Day prix fixe brunch at Calamigos Guest Ranch. There’s some decadent options like the spiny lobster benedict, uni scrambled egg toast, and foie gras donuts with persimmon preserve. Biancaniello also created four cocktails including a stinging nettle infused gin with citrusy pomelo juice, lobster-infused hot buttered rum, and a 17-step Bloody Mary with Aquavit. It’s all for $95, and reservations are required at 818-575-4400." - Mona Holmes

https://la.eater.com/maps/where-to-eat-brunch-of-new-years-day-brunch-open
View Postcard for Calamigos Guest Ranch and Beach Club

Lindsay Brown

Google
I really wanted to love this place. I saved a generous $600 gift card I had received for months, waiting for a day when I could truly enjoy and appreciate the experience. Sadly, what I got fell far short of expectations. The issues started early: There are no lockers for personal belongings — which was disclosed, but still inconvenient and felt surprisingly low-end for a spa at this price point. Carrying your bag around isn't fun. The robe I was given didn’t have a belt, and when I asked for one, I was told that “Barbara Streisand was in the other day and got water put out a fluffy robe”. While Im sure was intended to be light conversation felt very dismissive of the fact that I was also a paying guest. Only hand towels were available throughout, making it difficult to dry off between the cold plunge, sauna, and shower. While trying to relax on the infrared mats, there were employees openly working in the space, ruining the quiet spa atmosphere. The massage was the biggest disappointment. For starters it started late and ended early. The therapist asked repeatedly if things were okay — interrupting what was supposed to be a peaceful CBD massage. When I went to pay, I was told the $440 massage would actually be $544 due to a 22% “service tax.” That’s not a government tax — it’s a disguised automatic gratuity, and no one made that clear upfront. I wouldn't have paid this gratuity after getting a sub par experience. To top it off, I couldn’t even use the remaining balance of my gift card at the market on the same property. I emailed guest services afterward with all of this and never received a response. For a place charging luxury prices, the service felt disjointed, impersonal, and dismissive. There are so many beautiful wellness experiences in the LA area that treat you with genuine care — I’d recommend looking elsewhere.

Jeffrey Samosir

Google
A Perfect Escape into Nature We recently stayed at Calamigos Ranch for a few days with family, and it was an unforgettable experience. The setting is beautiful, surrounded by nature and old ranch equipment that adds a nostalgic charm. Each morning, we enjoyed peaceful walks around the resort, immersing ourselves in the serene landscape. The breakfast was great, and the dinners were fantastic, offering a delightful culinary experience. We loved that the reception provided infused water, coffee, and tea throughout the day, making it easy to relax and refresh. Another highlight was the short drive to the private beach club, which gave us the best of both worlds—tranquil nature at the ranch and ocean views at the beach. Even with hot weather, the area around the villas stayed surprisingly cool, making the stay even more comfortable. We appreciated the welcome wine and complimentary snacks upon arrival, and to our delight, complimentary snacks were also available daily. In the afternoon, we were treated to delicious cookies with milk—such a cozy and thoughtful touch. Fresh fruits were also provided every day, adding to the overall care and comfort. Calamigos Ranch is perfect for anyone seeking a quiet retreat and a chance to disconnect from the busyness of life. We absolutely loved our stay and can’t wait to return!

The Studio EMS

Google
We love it here! Thank you so much for everything. Quiet relaxing and the service was above and beyond.

sharon liu

Google
I left a pair of heels in the room. 100% positive it was under the bed.called in straight after however the Hotel said it was not where to be found. I’m certain they took the shoes themselves or one of three members. It was $1300 heels my fault that I left there. But shame on the dishonest this hotel staff are. And the service was really bad. They never called back to check and was pretty rude about it… I said it was under the bed 100%.. the person on the phone was just like ‘OK’ well be aware of this place

hannah ortega

Google
We had such an amazing weekend surprise vacation.My Fiancé proposed at Calamigos Ranch with the help of the surprise proposal by Kurt. Kurt was truly so amazing with helping coordinate our surprise proposal and all of our vacation stay needs. Thank you again Kurt for all of your help and making this weekend so memorable for us. You truly went above and beyond for us.We will forever remember this stay.We will definitely be returning for our future vacations at Calamigos Ranch and hopefully for our wedding day!

Erica Miller

Google
I went to the spa at Calamigos for a massage and facial for my birthday. It was honestly one of the best massages I have ever received! Afterwards, I sat by the pool and it was such a beautiful and relaxing environment. I left feeling so happy and refreshed. I would definitely recommend!

Lalaine Anne Estrella

Google
We got married here in December 2021. The staff are amazing and very accommodating. They were able to swap our venue in a day's notice due to rain on our outdoor wedding. The wedding venues are very magical and could not have been more perfect. The only reason why I'm giving them 3 stars is because their website for their hotel rooms is very very misleading. We rented the 2 bedroom suite so that we can get ready there for the day of our wedding. If you look at the pictures it should be enough to cater to at least 12 people in there since our wedding party is very small (2 bridesmaids and 2 groomsmen). To our surprise we got a suite that could not have been more than 700sq feet. The common room, which was supposedly out getting ready room was no more than 200 sqft. If you look at the pictures on their website the room is massive. It was very disappointing but we didn't want to let that ruin our special. Also the rooms were not cheap, they didn't even give us a discount since we're renting their wedding venue. The room was $2500++, which was worth no more than $1500.

LOS AMIGOS

Google
I had a very disappointing experience at this hotel. At checkout, they attempted to charge me for a restaurant bill that wasn’t mine. I had to dispute it, which took unnecessary time. Additionally, I requested that my luggage be collected from my room at checkout. Despite being told it would be done promptly, I waited for 1 hour and 20 minutes! This delay caused me to miss my flight. I expect much better service from a hotel of this caliber. I would not recommend staying here.

Hannah O.

Yelp
We had such an amazing weekend surprise vacation. My fiancé proposed at Calamigos Ranch with the help of the surprise proposal by Kurt. Kurt was truly so amazing in helping coordinate our proposal and all of our vacation stay needs. Thank you again Kurt for all of your help and making this such a memorable weekend for us! We will forever remember this stay! We will definitely be returning for our future vacations at Calamigos ranch!
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Samantha B.

Yelp
Calamigos Guest Ranch will far succeed your every expectation and transport you to an absolute dream world. Right off the bat, I would like to start this review by sincerely thanking every team and staff member at Calamigos Guest Ranch and Beach Club for a truly beautiful and unforgettable experience--you made our Christmas holiday so very special and my husband and I are beyond grateful your hospitality. My husband and I have stayed at Calamigos before in a premium private cottage; it was extremely comfortable for two people; we especially loved the outdoor shower and the fact that the cottage was surrounded and shadowed by giant, beautiful trees. This time, we were fortunate enough to have the opportunity to stay in a newly renovated single bungalow...and WOW! I cannot express to you just how AMAZING the bungalows are! Our bungalow had an incredible (private) front porch with couches and a fire pit, which is where we spent most of our evening under the stars with a delicious bottle of Calamigos Cabernet Sauvignon. The king size bed was the most comfortable bed I have ever slept in. It was almost hard to depart from when waking up in the morning, but the resort has so much to offer on the property grounds (restaurants, hikes, spas, gym, several pools, hot tubs, etc.) that you don't want to waste a minute of your day sleeping it away. The best part of the private bungalow (aside from the enormous sized bathroom with a shower that is comparable to the size of normal bedroom and gorgeous built in skylight) is the outdoor bathtub. Again, you are surrounded by the beauty of nature and gorgeous, tall trees that provide for shade and privacy and it is soooo relaxing that I almost became a prune because I spent hours in this hot bath. Although the price for a single bungalow may seem costly, I can promise you it will be worth every penny so don't hesitate to book it, if it's available (these are very popular, rightfully so--and the book fast so don't miss the opportunity to stay in a bungalow if you can)! There are so many special features about this bungalow that make you feel like absolute royalty and you won't regret it. I don't want to fail to mention that Sundays are the best at Calamigos; when my husband and I arrived, we headed straight to the Ranch Club restaurant and bar with our dog (yes, it is a dog friendly resort--the most dog friendly resort you'll ever stay at!). On Sundays, they not only have TV's so you can watch football (a big part of our Sunday routine), but also endless mimosas and bloody Marys! But these are not just any mimosas and bloody Marys...they come with an assortment of charcuterie, fruits and desserts (see the pictures I've included for reference). Also, you HAVE to order the BLACK TRUFFLE CROQUE MADAME! I know I emphasized this meal in my last review, but I must reemphasize that this is the BEST Croque Madame, if not the best breakfast, I have ever had in my whole life. Finally, I must specifically mention the team members who work at the Ranch Club restaurant and bar--thank you so much for the above and beyond service you provided to us, and your outstanding hospitality. And finally, a very, VERY special thank you to Connor Jacob, the resort manager at Calamigos. We are so beyond grateful for your kindness, sincerity, and making sure our every need was met during our stay. THANK YOU! I could rant and rave for pages on end about all of the people and things that make Calamigos Guest Ranch so great, but unfortunately I am limited in my character count, so I will end with this: Calamigos is Paradise. It is hands down the best resort you could choose to stay at in all Malibu (if not, all of Southern California in my honest opinion). Treat yourself to a bungalow suite, and allow the team at Calamigos to take it from there as I can guarantee they will take care of you like royalty and make your stay at the resort an experience that you will never forget!

Sharon L.

Yelp
The staff had stolen my shoes It was $1300 called in to ask. Take forever to respond . And replace the just cold tone saying OKAY. Be careful if you want to stay here The staff were not honest
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Jessica B.

Yelp
Came to go to Malibu cafe to find out they closed and Hogan at front desk was nothing but a pleasure and helpful to know where to go on pch as an alternative. We Will be back to stay the night and look forward to seeing home again.
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Ryan F.

Yelp
I've been a guest at Calamigos Guest Ranch 5+ times, visited for an event/offsite, and my wife has spa treatments 10+ times since we moved to LA. In the past, the staff has been very helpful and professional. However, last night i had a call with an extremely disrespectful and unprofessional staff member. Im considering booking a family trip (8-10 rooms) at Calamigos for a weekend this summer, and i called about a question regarding their restaurant. The person proceeded to tell me im not allowed to go because im "not a guest or member". I explained the reason for my question and he continued to tell me i cannot go because im "not a guest or member". He refused to answer the question i had. I'm honestly shocked. We usually stay at San Ysidro Ranch, Rosewood Miramar, Post Ranch, Ventana etc and have never been treated like this. This is not a place that respects its guests and hope that they can correct their disrespectful behavior. Even if i was just a random person, you should treat people with respect regardless of their wealth or status. Very sad to see.
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Aleeza H.

Yelp
I want to start by saying I have never written a yelp review but now I have to. 10/5 star service. I've worked in hospitality and this is the best service of any there in Los Angeles. They treat you like you are a guest in their home. An amazing staff: Aleka, Jackson, Samantha, & Jake. Anthony went above and beyond to make me feel so special on my birthday. The day started with guest services bringing champagne on ice to my room, then coming in the afternoon with milk and cookies, and then a special table reservation sign customized just for me. Anthony came to the table with the kindest birthday wishes. I can't wait to go back.

Lance B.

Yelp
Calamigos can only be described as the best resort experience. My favorite thing to do is go to high resorts. Calamigos is just head and shoulders above the rest. The grounds are expansive and 5 star. You could spend a week here and only explore 50% of it. I think there are 5 pools. The rooms are huge, beautiful and so well appointed. From robes to a dental kit. Multiple fire places burning real wood all around. They even have a turn down service with warm cookies and milk!!!! The food was amazing. They just retooled the menu at the ranch club and it was delicious. You have access to a beach club and also the Malibu mountains. It's the best of both worlds. They will transport you down in their sprinter van Cadillac Escalade. The only thing that's better than the resort itself is the staff. We forgot our sweatshirt in car and they brought it to our restaurant while we dined. Jerri in resturant is amazing. Connor was helping check us in the valet stand. Can wait to come back!! Malibus best kept secret. Not so secret anymore.

Russell B.

Yelp
Spent the entire night up because of blaring television through thin walls. Called front desk at 4am and 530am and nothing was done. Hotel continues to bury "junk fees" on its website despite this being illegal in California. Double charged at restaurant for gratuity.
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Matt W.

Yelp
My wife and I wanted to do a little staycation in LA with our 10 mo old son. We had friends stay here before and share how amazing it was, so we decided to give it a try. To address concerns first: Is it expensive? Yes, it's certainly an investment. It cost more than the other properties we were considering but our friends stories + reviews led us to going all-in. You feel spoiled from the start. We got out of the car into the beautiful check-in area and were handed chilled champaign while they got our keys ready. And they just don't stop: the rooms are full of snacks and bottles of water, there's a bottle of wine waiting for us, and the fridge has other chilled drinks, all included. There were more little thoughtful surprises throughout, but I won't spoil the fun. (For what it's worth, the water is not off-brand it's Avion, the soaps are generic they're boutique, the snacks are legit...you get the idea - they don't cut corners anywhere.) Next concern: Is it far? Even being local to the westside of LA it was far. If you're from out of town, you'll definitely want a rental car to get out that way. BUT, you really really feel removed from the city and totally surrounded by nature. It was exactly what we were hoping for. There are also cool spots to check out in the area on your way out or back (including wine tastings, small cafes, etc.). Those were our only concerns. Now for the good stuff: The Team: Every single person we interacted with was delightful. Cheerful, felt genuinely interested in how we were doing and, if we needed anything, they were quick and proactive to help no matter how small the request. They all seemed to remember our names, prior conversations, details...amazing. And, while the team is everywhere to help, you can also just text the guest services number (they'll reach out to you first so you have it) and anything is addressed so quickly. From the valet, to check-in, to the bars/restaurants, the pools, the spa...every single person was fantastic. The property: It's huge. I believe 250 acres or something like that. We stayed for 3 days and wandered a ton but still want to come back to explore more. It's beautiful, rustic, quiet, and well maintained. The facilities: You're a "trapped audience" since you're at the resort, which sometimes means a place knows they don't have to work as hard on the food and such. Not here - every plate we had was delicious. Shockingly so. The pools were surprisingly not overcrowded, and they're open 24 hrs a day - day swims are refreshing and night swims are magical with the subtle blue recessed lighting. You also get access to their beach club with is definitely worth going to. You show up there and are immediately greeted and they set up your own beach chairs/towels/umbrellas/etc. You can hang in the beach house or go under the tunnel to the beach, both have food and drink. The rooms: We stayed in a bungalow which was really comfortable and had an intuitive layout. The beds are firm - which we read some people weren't fans of but we slept great. The outdoor private deck area is nice to relax in in the morning or evenings, and an outdoor shower under the stars is always a treat. Random: It was great with a baby. We weren't sure how that was going to go, but other guests and the staff were all so kind and caring, and the baby loved exploring and swimming. There are cows and horses on the property if you seek them out, which kids and adults loved. Malibu Cafe is part of the property which is a really fun outdoor dining-meets-park venue. My sister and her husband met up with us for brunch - easy and delicious. They charged up our tesla free of charge upon arrival, and I saw they were charging other kinds of electric cars too, so take advantage of that if it applies. The other aspect that made the stay was actually the other guests. We met people from near and far, old and young, and everyone was so nice and interesting. Ok, that was my stream-of-conscious overview the day after we returned home - I hope it's helpful and motivating. We loved it (if that's not obvious) and will be back again.
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Michaelangelo P.

Yelp
Great place. Really beautiful rooms. The front desk team is super kind and the overall place is beautiful. We had some issues with the higher ups with communication regarding our stay, however. That's my biggest issue with this place. We were suppose to be in Estate Suite 7 since our wedding was at Birchwood. We booked it a year in advance. A week before our wedding I called to check on a brunch reservation and I gave our room number. The lady in reservations said we were moved due to filming of a tv show called "Fu*k Boy Island". Yes, just want I want next to my wedding venue. We were about to say "I do" while 30 feet away, dudes were competing for rights to hook up with random girls. Anyway, after some conversations with the head of room reservations, Mark Hatton, he took care of our room, which was really nice. He was really understanding as to why we wouldn't want to be in the main hotel since my bride was within walking distance of the wedding venue before. Our biggest issue was why did I have to call and find this out? Were we suppose to show up and find out that our room was switched to the main hotel? Weird. It all worked out and the wedding was epic once it was sorted out. Last thing I will add is this really strange 20% charge that the hotel charges guests. Basically they don't want you to have to tip while on property so they just charge you 20% on your stay and you put everything on your room. The problem is, they charge 20% on your overall stay, not on just your room service, and valet. So imagine you are spending $3000 per night and you stay 2 nights...with valet and food you probably walked away with $6500 in total charges. They ADD 20% to everything!! So you pay $1300 in tip for your stay! The total is $7,800 and then they tax the tip. Never heard of this at any resort. The weirdest part about this is that when we ate at the Ranch restaurant, our server told us that the money that is tipped isn't actually going to them. It goes back to the resort for renovations and such. So inappropriate. Enough venting, it was nice. Valet guys were incredibly helpful. The staff were nice. Bartender at the pool gave us a drink on the house for our wedding. Pretty great!! And they gave us a lot of cute stuff in our room (i.e. charcuterie board, fruit, champagne, etc.) and the rooms were cute. I just thought people would want to know the ins and outs of how this place operates.

Alyssa R.

Yelp
Terrible traumatizing experience. Don't come here if you're a person of a color or if you're not an influencer. We did not feel welcome, everyone stared at us, staff and other guests alike. Management and staff essentially conspired to have us kicked off the property based on a baseless claim. They accused us, people of color, of being racist toward staff--the irony considering we were the only guests of color. It was a flat out lie and they stuck to it and banned us from the property, told us we were never welcome again. Don't support this business. If you want more proof of their terrible and abusive management, just look at the employee reviews on Glassdoor. Anonymous employees don't lie.
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Robin R.

Yelp
Shame on Calamigos!! Their indifference is mind-blowing. 6 voice mails, 4 emails and 1 snail mail - yet no response. I'm going to try to make this long story short. We made a reservation for 12 at the Café 2 months before our end of Dec 2022 event. Confirmed 1 week prior by calling, and received an automated confirmation via text the day before. We RENTED a 15 person van to take kids to dinner for our daughter's birthday. When we got to Calamigos Ranch we were told the Café was closed for the season. Now what are we to do with all those kids, for dinner, 2 weeks before Christmas on a Sat night? What we ended up doing doesn't matter. What matters to me, is since trying to contact the Ranch since the week following their failure until today Jan 17 2023, we have been getting the run around. No one will call us back, return an email or even respond to snail mail. We have been told the Café was closed for the season, closed due to renovations, sold. Well what is it? And WHY are we not getting the call back we deserve. Is it because we aren't spending 10K on an event? Because we aren't a 'big' name? It's unacceptable, extremely poor business etiquette and leaves a very bad taste. We are out $$$ for the van rental, the issues and stress of having to find someplace that could accommodate a last minute large group around the holidays and having to explain to parents why we aren't going where originally intended. We have since learned (not from the Ranch) that the lessee and lessor of the Café ended the relationship Dec 1. But why wouldn't Calamigos cancel existing booked reservations? Since they won't own the name of the Café they don't care what happens to customers? And would it be so difficult to have someone return our call, for at the very least an apology. I'm livid and refuse to give them any future business.
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Janet L.

Yelp
Wonderful experience. I stayed here for my wedding weekend. They called me a week earlier asking if I needed anything. So nice. Since my bridal party was doing hair and makeup here, I asked for additional makeup chairs, 15+ plates and set of utensils, glasses, napkins, etc. They asked if I needed an extra fridge, which I declined. The room was beautiful. Unfortunately it was too hot that weekend for me to enjoy the private spa, fireplace, waterfall, etc. on the balcony. They had a California King bed that was so comfortable. They provided complimentary snacks and wine. They even added these cute bride and groom rubber ducks and a personalized candle. Too cute. Everyone was so nice. The front desk, the staff who transported and delivered all the luggage and extra amenities, the drivers, everyone... so nice! One of the employees I ran into was incredibly sweet and sent a complimentary bottle of wine to our venue on our wedding day. They made the weekend wonderful! A few downsides: - The door to the inside room had a funky lock. You are unable to close it from the outside because you have to use the lock to hold the door in place. We didn't want the door opened because of the AC and the bugs kept flying in. We were in a a chaos that morning to do hair and makeup and had to rush to the venue so the last person to leave didn't/wasn't able to close the door. At the end of the wedding night, coming back to a room full of flies was a terrible experience. I swatted and killed probably 15 flies that night. They should look into this and change the lock mechanism. - Golf cart service could be better. My room was a far walk from the parking lot and the weather was hitting 100 degrees outside. For my bridal party and vendors to have to trek that distance in that heat with luggage, dresses, etc. was just too much. Every person that walked in from the heat was drenched in sweat. I wish they had golf carts readily available. There are only 4 couples getting married each day at Calamigos. They should just have 4 golf carts available every weekend for each couple. 5 stars is really for the staff. They went above and beyond.
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Cat C.

Yelp
I stayed at the guest ranch on my birthday weekend. My friend, and I opted for this ranch because it presented the safest option during the pandemic. While my birthday was a dream, my experience here left quite a bit to the imagination. Pros: Guests get a private place to stay. No sharing elevators, no sharing common space unless you want to sit by the pool or sit in the lobby space. The room had a patio and an OUTDOOR SHOWER which was AMAZING The bartender made me a nice vegan drink that was off the menu. He did seem on edge when my friend showed up...(I suppose one black person is tolerable, but two is insufferable?) The beach club was a positive experience! They brought us our chairs, an umbrella, and complimentary COCONUT water!!! Yummy! This was the only place that exuded the professionalism that all customers should receive. They also had vegan options for all meals. They were able to get me a Nobu reservations!!! I really wanted to eat at Nobu for my new year, so this was actually a really great plus. Not sure if it weighs out the cons though. Cons When I arrived, the woman checking temperatures was quite indignant. She acted as if she had a chip on her shoulder during the initial encounter and every encounter after. The first face customers see should be welcoming, instead, this person treated us like lost travelers who stumbled in for directions. The receptionist staff mirrored this attitude, and they never circled back to tell me I could check in (I arrived early and they told me I would hear from them at check in time). No shuttle!! We had to cab it to and from the beach club, which is there property!!! The cabs almost always had issues finding the place also. So if you don't rent/bring a vehicle, be advised. The French toast was some of the best I had, but it was also the smallest portion I ever received. We were prompted to tip on all meals, though gratuity was included in the bill. This was stealthy done, so very off-putting. Our neighbors randomly blasted Britney Spears and Gwen Stefani after midnight on the first night we were there...not cool at all. *****Bottom line: My friend and I were stared at the entire time by other guests and staff. We were treated as black people were in "white only" spaces in the early 20th century. This treatment persisted throughout my time here and honestly, no good could cancel out the prejudice that hovered over us the entire time. This experience was very disappointing, uncomfortable, and the reason why I'd never stay here again. Honestly, with everything going on in the world, I actually didn't feel safe. I felt minutes away from someone calling the cops and deeming us "trespassers." It's really a shame that "upscale" continues to harbor a racist undertone. Moreover, my friend and I were able to escape one pandemic, but not the other...
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Julia D.

Yelp
I was hoping to have a nice time with my boyfriend and when we arrived we realized that the room had the worst view I've ever had in a hotel room and that there were a lot of stairs and I have a disabled dog with a stroller and they weren't able to find a better solution for our needs. The room is also not nice but I would not care about it if the view was better. I felt like in a bunker. They shouldn't have room like this. They handled the situation very poorly and one of the managers asked me a private question that I found totally inappropriate and made the situation even worst. Plus I love croissant and they have very cheap croissant :) . A place like this should have top pastry and food and not cheap choices. I was looking forward to stay in this property but I won't come back and I don't suggest this place to anyone.

Kasey J.

Yelp
Had a fantastic stay at Calamigos Guest Ranch. Michael the manager, who greeted us upon arrival, gave us a world-class experience from the get go. He was able to upgrade our room, and we were blown away by the treats provided in our room in celebration of our anniversary. We had a fantastic dinner at the restaurant, and our waiter (another Michael) provided an incredible dining experience. Erica, my masseuse at the spa, gave me the best massage I've ever had. Everyone was kind and welcoming. We'll be back!

Mr L.

Yelp
Terrible service in every aspect much rather go to four seasons for all needs. Management could care less. About Malibu.
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Daniel B.

Yelp
The amenities and services were superb here. They have four pools, a spa, a gym, tennis courts, multiple bars and restaurants, a cafe, and more. It's a short drive to the beach, yet perfectly secluded within a forested part of Malibu. However, I'm knocking off three stars for the following reasons. We were never informed of various reservations from private parties and film sets, which interfered with our experience of the entire property. My wife and I were unable to hike some of the trails on the property due to film crews having all types of equipment throughout the area. Also we were unable to eat and enjoy the beach club due to a private party renting out the venue. It seems beautiful, sadly we were unable to experience the atmosphere. Above all the mattresses in the cottages were incredibly firm. Both my wife and I are side sleepers and we didn't sleep comfortably our entire stay. We're in our thirties and exercise regularly, so It isn't a matter of us having weathered bodies. Overall, this is a majestic property to reserve for private events such as a wedding, however the hotel experience was unfortunately lacking. I wouldn't stay overnight again, especially considering their prices.
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Ashley G.

Yelp
My husband and I look forward to spending our anniversary at Calamigos each year. We think of it as our little slice of heaven. Not only are the grounds stunning, peaceful and beautifully landscaped, but the food and service are first rate. The pool is beautiful and peaceful and is the perfect place to relax and unwind. Each time we return we look forward to seeing our favorite bartender, Jordan, who we have now learned has received a much-deserved promotion. He makes each visit to Calamigos special for us. My husband loves bourbon and Jordan takes the time to share all the knowledge he has about different bourbons and we always walk away learning more and more about mixology and cocktails. He doesn't just make a fantastic drink; he takes the time to explain the complexity of the drink and the different flavor profiles of each of his delicious concoctions. When we visited this past weekend we had the pleasure of enjoying our dinner at the Ranch Club where Jordan was working the bar. He helped make our evening so special. We look forward to our next visit to Calamigos.
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Yolanda S.

Yelp
Came as one of our anniversary trip and it didn't disappoint! From the first minute I walked in the lobby I was amazed by this place! (Aww! So beautiful!) From how they greeted us in their lobby, handed up a glass of champagne to welcome us and another bottle of complimentary red wine in our room, the staff there def made us feel super accommodating!! The ranch itself is huge! I though it was fun walking in the ranch, I met a cow and a cat! They were both lovely! There's a bar in the lobby, and 2 pools and a warm spa pool for you to enjoy at night! They even offered free shuttle bus for us to go to their beach club, which is just right next to Malibu beach! (Around 10-15 mins drive, not far) In the beach club, you can order drinks, play pool, or even do the sunbathing by the beach! (They offer you free beach towels and you can ask for beach chairs too) The only downside was the room is a little bit too small, but other than that no complaints! We enjoyed our staycation here a lot, I really felt so spoiled staying in this place! All in all, we had an incredible time in this place! I did love the stay here, Calamigos is so magical! I'm so glad that my man picked this place to celebrate our anniversary! One of the best trip ever! So much love!

Shaun W.

Yelp
Always the most magical escape. Truly the best property and staff that keep us coming back.
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Stewart L.

Yelp
I was invited to a wedding at the Calamigos Ranch, so I decided to turn the trip into a short staycation. The Ranch has strict guidelines regarding ceremonies held there during the pandemic. Our wedding even had on-site COVID testing. I was unfamiliar with the Ranch prior to the wedding announcement. Located in the hills above Malibu, it has been owned by the same family since 1937. It's a sprawling multi-purpose 250-acre property capable of hosting weddings, events and retreats on at least 9 different locations on-site. Plus it has overnight lodging, a dining venue open to the public (Malibu Cafe), and a separate Beach Club off Pacific Coast Highway. There's a stable, cow barn, vineyards, carousel and ferris wheel. Note that using GPS to get you to the Ranch may direct you to an entrance off Latigo Canyon Rd that is now blocked off. The proper entrance is off Mulholland Hwy just west of the intersection with Kanan Rd and Kanan Dume Rd. The road then divides (there was someone taking temperatures here) and you can head towards the Guest Ranch motor court or towards the events/Malibu Cafe parking area. All parking is valet ($38 for overnight guests). The event/Malibu Cafe parking lot can get VERY crowded, but the valets seemed accustomed to this. The Guest Ranch Lobby is a lovely pavilion with glass walls that fully open onto a shaded deck. There are many seating areas, and off to one side is a counter (it may have been a bar or concierge area) where house-made infused waters are offered. In the evening, this same area offers hot chocolate, hot toddies and sweet treats, including s'mores kits. You are given 2 maps of the property upon check-in, which I found ESSENTIAL to navigate the Ranch and all its offerings. Just beyond the Lobby is the pool area complete with food and beverage service, chaises and cabanas, plus 2 event rooms and a Pizza Bar (closed). Beyond the pools are the cottages and bungalows. Beyond those is the Spa Calamigos and Fitness Centre (closed), the Spa Pool and hot tub (open), and the Ranch Club restaurant, set up during the pandemic on an open lawn for Ranch guests only. The cottage/bungalow area is the sole reason for my 4-star rating. It's basically a trailer park, albeit a very well landscaped and maintained one. It was clear on the Ranch's website that most of its accommodations are pre-fab trailers, both single and double-wide. However, I was a bit taken aback at how close together they are set. Some seem to have private patios beyond their entrances, others have non-private porches. Some staff seem to live here also, based on items I noticed on some of the porches. The property map was not accurate here--paths that I thought would lead me somewhere were dead-ends. I came to realize there's really only one main path down the centre of the complex, plus one partially around its periphery. My accommodation was a "One Bedroom Suite Bungalow". It was a nicely decorated single-wide trailer with , in succession, a porch ("patio"), living room ( sofa-bed, TV, table and 2 chairs), a large bathroom ( 2 sinks, shower and lots of counter space), and a bedroom (king bed, bench, another TV and an armoire housing a small closet rod, a few drawers and a safe). There was a Nespresso machine and complimentary snacks and beverages, including a bottle of wine. Minifridges are available upon request. The Bungalow was quite dark. The living room and bedroom each had small windows that looked onto the wall of the adjacent trailer 3 feet away. Each also had 3 small square windows above head level. The most natural light came from the frosted glass windows in the entry door and in the bathroom. Despite the close proximity of accommodations, it was relatively quiet. I suppose 3 feet between trailers is better than a shared wall between standard hotel rooms. In contrast, the bride and her immediate family stayed in Estate Suites. The Estate Rooms and Suites are in a not-pre-fab building in a totally separate area from the trailer park, close to the prime wedding venues and Malibu Cafe. There is a separate pool here. Their Suites were laid out similarly to my Bungalow, but on a much grander scale. Semi-private patio with chaises. Ceilings about 20 feet high. A shower big enough to fit a dining table for 4. One Suite had a freestanding circular tub. Large walk-in closet. Split-level bedroom (which was also on the dark side). The Beach Club is a charming venue about 15 minutes away off PCH, for Ranch guests only. There usually is a shuttle, but not during the pandemic. The nicely decorated Club offers a variety of seating options both indoors and out. There's a fireplace, firepits and heat lamps Being PCH adjacent, there's a lot of traffic noise. Off the parking lot, there's a stairway to a tunnel that goes under PCH to a quiet stretch of beach where staff can set up beach chairs and also offer food and drink. I tried 5 items off the menu and all were delish. Service everywhere was excellent.
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Pace W.

Yelp
Amazing service - such prompt and hospitable staff. You can tell it trickles down from the top. Everyone seems genuinely happy to be working there. Food was excellent. The best meal was at the Ranch House for dinner. But pretty much every meal was above average and super tasty and fresh. Pool staff was also amazing and friendly and accommodating ans personable. Made our stay so comfortable and fun!
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Sarah S.

Yelp
Wow, our experience here was just amazing. We stayed for one night after having our wedding at one of Calamigos's venues. Ben and Asher helped us get all of our stuff to our room close to 1:00am with a smile and excellent service. The room was stunning and the bed was very comfortable. I loved having a private patio. The grounds are stunning as well. We really enjoyed roaming around the pools and different pathways. Overall it's a really beautiful place with great service.

Angel W.

Yelp
Paid $2,000 for one night for this "great experience" and arrived at 10:30am asked for an early check in it's now 4pm and the rooms are still being cleaned. I'm also not the only one in the lobby complaining there's about 7 other families in here with the same issue. Very disappointing and I highly don't recommend staying here if you're needing to get into your hotel early.
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Priya E.

Yelp
My friend and I booked Calamigos Ranch as a girls weekend/home base for racing in the Malibu Triathlon. The property/surroundings is as beautiful as advertised and our room- a 2- bedroom bungalow was spacious and nicely appointed (loved the outdoor showers). We indulged in several poolside drinks and the food at the Malibu Cafe, while pricey, was delicious. The staff was very friendly (shot out to Carlotta who was an absolute gem) and while the weather didn't cooperate, we enjoyed our visit to the Malibu Beach Club and private beach. The cons: Nearly every restaurant was closed at some point due to weddings. We had loud neighbors every night- blasting music well past midnight. Transportation is unpredictable; while there is a shuttle, you need a car to explore surrounding areas as most rideshare won't come. The Spa made an error with our booking which made for an unpleasant end to our stay.
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Mimi L.

Yelp
We had one of the most amazing & romantic staycations at this beautiful ranch in Santa Monica mountain. Everything was perfect from the minute we pulled up to resort front and to the minute we left! The amenities of this hotel were definitely the best. We got a whole bunch of goodies from the hotel for our weekend stay here. Little gifts from spa, wines, snacks, glacier waters, souvenir hats and more. Free champagne at check in and sparkling waters for the road after checking out. Front desk gentleman walked us to our premium cottage which made us feel very welcomed and warm. Our little cottage was cozy and private, I really liked the patio shower. Room wasn't too big but very comfy and functional. We went to the adult pool for a while before heading to hotel beach club. Pool area was big enough with two pools, one of them was heated. A lot of seatings and umbrellas, cabanas were free to use, mini hammocks were fun to sit in. Complimentary water resistance sun screen which was safe for child and sensitive skin. The drinks were very strong and tasty at reasonable prices. Lobby bar and lounge was a good place to hang out at night, we had a few drinks and fun times with other hotel guests late night. Keep in mind that guests do need to take hotel shuttles everywhere if you don't want to drive by yourselves! Hubby and I truly enjoyed our time at the beach club, it's a beach club house and restaurant on PCH. We took hotel shuttle to the club and they walked us to beach front down the hills through a tunnel. Since all beaches are public in California from coastal act, so there was non hotel guests on the beach too. Our hotel beach club provided chairs and umbrellas, we were able to order food and bottles of champagne from them. We spent an hour and half at the beach and took some nice photos until sunset hour. It was getting chilly so we headed back to beach club to eat our food. It was so quiet and we had the entire restaurant to ourselves mostly. The food was so tasty and refreshing, I think they had better food at the beach club than hotel Malibu cafe. I really liked the complimentary coconut water and it was the best for rehydration when I drank too much. This beach club and restaurant is open to public and you can get day pass to hang out here too. We had such a great time at this ranch resort in Malibu, all staff members were extremely friendly and pleasant. This is such a hidden gem in Santa Monica mountain, we would like to come here again in the near future!
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Malibu S.

Yelp
Beautiful place but very noisy due to construction. The management team is horrible and could not care less if you have a bad stay. They did nothing to rectify the issues we had. We will not be staying at Calamigos again.
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Sarah C.

Yelp
We stayed at Calamigos Guest Ranch for one night only. Because of that we didn't get to check our all of their amenities but certainly got through a lot most importantly we didn't manage to get here early enough on our first day to check out the Beach Club. Overall we enjoyed our stay and the little details that made Calamigos memorable. Starting off with our arrival Calamigos offers valet for parking and has Tesla chargers so they will plug you in during your stay (these aren't super chargers it was just standard charging I believe but a nice touch while our car was here overnight). The ranch was spacious with each room feeling secluded enough to have your own getaway. We stayed in the signature single suite which was spacious it had two televisions, a fireplace, and a private patio. TV's were equipped with a streaming software so you could easily stream Netflix, Hulu, etc from your phone using your own accounts. Little touches like slippers, robes, a candle with your name on it, a bottle of wine, and a basket full of delicious snacks upgraded the entire experience. Getting around was easy they had maps to explain the area. The gym was large and connected to the spa (they have a Peloton bike for Peloton riders). The Spa was quite big we enjoyed a couples massage but didn't check out the spa pool. Instead we visited the main pool by the lobby which seemed to be livelier. The smaller pool was heated, the larger was not, all the cabanas were reserved with no one ever sitting at them. The pool bar served up delicious drinks. Food was a mixed review. We enjoyed dinner but it was very chilly they were serving the Ranch Club menu at the Malibu Cafe that evening. While the food was good I wouldn't say it's anything to write home about or go out of your way for. The next morning I got coffee at the saloon cafe which I would not recommend. I spent $10 on a single coffee drink that tasted average. We didn't want to bother with getting our car from the valet so are here our entire stay. There was filming going on for a show during our stay in an awkward attempt to find the hiking trail the production crew called us over and explained we were in the background of their shot. They didn't do a great job of blocking off the area or explaining what's going on in the future would've preferred more information ahead of time so we didn't feel so awkward about it. Our checkout ended on a sweet note with yummy agua frescas and souvenir hats from Calamigos. Overall would visit again for a romantic/relaxing weekend getaway but maybe venture out to get food elsewhere.
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C K.

Yelp
We stayed here because people we knew had great things to say about it. Sadly that was not our experience. We were in the middle of some renovating, and thought a relaxing few nights away would be good for us. Calamigos managed to be more stressful than the actual construction process. On check in we agreed on a price for our 3 night stay. The next morning I realized I had been charged almost double that. After 4 hours of trying to speak to a manager and get to the bottom of the whole situation I found myself with no answers and with the staff arguing with me about the prices their colleague gave me the night before. As I was not on vacation, but still working and managing construction at my house I had to leave to get in with my life, and didn't have time to spend the entire day discussing their bate and switch tactics. To their credit the manager comped us the first night and refunded us everything else for the inconvenience. Unfortunately the experience was completely ruined for my partner and I. I would also add the overall look of the hotel is impressive, however on closer inspection, door handles are crooked, furniture is cheap, and it really feels like corners have been cut. They offer a house car to shuttle you back and forth to your room. Our first valet was super rude and didn't give a good impression, the second valet tried much harder. The rooms actually feel kind of dirty, there is carpet which sucks, and actually feels pretty grimy. Overall it's a shame, I think the property has a lot of potential. We loved the vegan cafe. The management really needs to do more work on consistency with staff, honoring rates agreed upon, and refining some of the finer details that take a resort from being ok, to being special. This place fails where it really matters
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Marcella N.

Yelp
3.5 stars, because some of the negatives outweigh the amazing positives. Our room was the best part- luxurious king size bed with super plush bedding and wonderful pillows. Snacks in the room for a small fee, as well as other essentials you may have forgotten. Beautiful rain shower. We also had a little enclosed outdoor porch. And, they gave us a complimentary bottle of red wine! Surrounding hotel areas were also enjoyable. We liked the fire pit at night and listened to the music going on at two different weddings (we danced on the outskirts and had a fun time). Negatives of the room were that the sink sprayed water all over the mirror each time we turned it on. The shower also leaked under the door, so a bath mat was a waste. The ledge/shelf to store your shower items was broken, so we had to place our things on the shower floor. Customer service- mixed feelings here. The concierge was extremely helpful, friendly, and knowledgeable. The man who checked us in however, was not. We had to ask for a map and he did not explain to us the valet system. The valets let us park ourselves, so we thought it was unnecessary. Then we headed to our car to get our bags and they chased us and gave us the valet information. As we carried our bags, the front desk guy ran out and let us know that they would help us with it. So it wasn't clear all the luxuries we were afforded at this establishment until it was too late. However, the grounds were clean with staff everywhere to direct you if you were lost. The gym- not impressed here. Tons of machines, but they are old and uncomfortable to use. It was also too warm in the gym, and I am someone who is always cold. There also is not any WiFi available, so plan your playlist accordingly. Breakfast- it is no longer a buffet, sadly. You must order a la carte. I had to prompt them that it was complimentary also, so maybe that is changing. One person said they would deliver our food to the room, and then another said they were too busy. So mixed customer service here again. The almond butter toast was amazing and I would get it again. However, the American style breakfast (eggs, bacon, toast, pancakes, potatoes) was a disappointment. Bacon was limp, toast was served without jam, and the eggs weren't good. Pancakes were oatmeal and pretty tasty, but not what you might expect.
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January B.

Yelp
my friend and I stayed at Calamigos for Easter weekend. We wanted to stay somewhere that had a few people and close to Malibu. The places we were looking at were booked so we decided on CGR. My friend arrived before I did and let the lady at the front know we were on the premises. I met her at the pool and we stayed until check in time. The lady was pretty rude and I had to remind her that we were waiting in the lobby. So the point of us staying here was to be limited on car service and enjoy the grounds, however THEY DID NOT HAVE A SHUTTLE and the guy told us we would have to lyft/Uber to the beach club. No where on the site does it say they don't have shuttle service and trying to get a ride share to the ranch was a pain in the ass and expensive. I would've done better renting a car than depending on rideshare or Calamigos. We asked the guy if we could walk to the hiking trail and again it was suggested to contact a rideshare. We were the only young black girls on the grounds and let me tell you it was AWKWARD AF!! When we walked through the pool to get to the front we could feel the piercing stares from the other guests. I was very uncomfortable the rest of that day. Also, i asked the guy at the front desk where was the smoking section and he told me by the valet. As I was walking back towards my room, I saw a couple walking the grounds and smoking. :/Again, more miscommunication. The Beach Club was about the best experience. They set us up w chairs and an umbrella. Although, they did get our food order wrong the beach club was most exciting. I definitely wouldn't stay here again only because it's not very diverse, the staff wasn't as friendly and the customer service nor grounds are worth the price per night. Next time we will be staying closer to Malibu and booking sooner so we can avoid this place.
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Mel F.

Yelp
Our family and entire wedding party stayed at Calamigos for 4 nights last week for our wedding, collectively spending about $30,000. The ambiance and staff get 5 stars. However.... The rooms are incredibly overpriced but that's the premium you pay for convenience. The pool temperatures are really weird, room service takes forever, and the food isn't very good. The 2 bedroom bungalows are kind of oddly shaped and have no closets which is very inconvenient for a wedding. The mattresses are the worst I've ever slept on. BUT all that is forgivable for how stunning it is, the fantastic service, beautiful rooms, poolside snacks, welcome drinks, free in-room wine, and the glorious grounds. If it weren't for the following, I'd be back. HOWEVER, the night before our wedding, our neighbor was having an unbelievably loud rager with banging music til 3 am that staff couldn't shut down, and I barely slept. The night of our wedding, we chatted calmly and quietly, with no booze or music, with our parents in their suite til about 12 before heading to our honeymoon suite (we were in our honeymoon suite by 12:07). An employee came to the door and told us to turn the music down. We said we aren't playing any music or making any noise. The next day we had been charged a $1,000 noise complaint fee. This was SO insulting, inaccurate and ridiculous, given the noise I suffered the night before my wedding, the screaming running children staying above us in our honeymoon suite, and the amount of money we gave this property. I truly don't think I will ever stay here again, and if this fee isn't removed, we will be reporting the hotel for fraud.

Kevin S.

Yelp
I can't recommend this place enough. Pricey...yes. Worth it...yes. The staff from the moment we arrived to the moment we left were awesome. A shout out to one of the Managers (Jordan) who went out of his way every time he saw us to see if we were doing okay. What ever they are paying that guy, they should double it. Complimentary champagne upon arrival, a plush toy for my son, cute little fruit juices for on the go. For breakfast I highly recommend walking down to the Ranch Club early in the morning and sitting outside to enjoy the atmosphere. The food is great, I highly recommend the ribeye hash and the fried rice (spicy). For lunch hang out poolside, have drinks, and order food poolside. Chips and guacamole was very good and the hamburger was amazing. Random complimentary ice cream sandwiches and popsicles was a very nice touch! For dinner head back down to the Ranch Club (and sit under the lights) and make sure you make s'mores at their fire pits for dessert. If you have time, make it down to the beach club. The actual clubhouse was closed for a private event when we went but the beach access was open. A short walk under the highway to a very nice beach. They had beach toys for the kids, beach chairs, umbrellas, drink service and food service. I thinks this was the most fun part of our trip. The grounds are clean and fun to walk around. Fun little sights to see like cows, rabbits, horses, chickens, etc. My only complaints (and they're hardly complaints): They were filming movies a few days while we we there and it felt like the production studios were kind of running the show. Lots of production staff, lots of places blocked off by trailers and security, and lots of construction type noise as they were building sets. Once the filing was done and the crews were gone, the hotel has a much more calm feel to it. Also the website doesn't really explain a lot about the resort and how things work. Does the Ferris wheel work? How do we rent paddle boards? What time do the restaurants open and close? Do we need reservations for the Malibu Cafe? Etc. we figured it all out after a few days, but would've been nice just to have more info available. All in all I would recommend this resort for a romantic weekend or a getaway with the kids. Plenty to do and everything you need.
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Anita H.

Yelp
I have never felt the need to write a negative review, as I am a positive person that gives others and businesses the benefit of the doubt. However, in this case it's a matter of the safety and well-being of potential guests and I know I and many others would appreciate to know in advance if a business operates like this. I'm a local in the area and long time patron of Calamigos. A couple months back i booked a facial specifically after asking and receiving confirmation on the phone that my esthetician was fully vaccinated. Having a preexisting health condition, this was particularly important, however, it would be important to know nonetheless before being without a mask in a small room with a stranger. During my facial, the esthetician took off her mask at least 4-5 times to drink water and then let out a nasty chest cough each time. When I got to the checkout counter and wanted to let the receptionist know this happened, I discovered AFTER the fact that the esthetician id seen was not vaccinated and had just coughed all over the small room for an hour. AND the receptionist informed me that she'd been aware that this esthetician had this chest cough all week - and they still let her come in and work rather than enforcing safety precautions to prevent her cold from spreading to guests during a pandemic. For all I know, it may have never even gotten to a manager that this happened. Now, a few months later, I tried to give Calamigos Spa another shot and called to book an appointment. Very kindly I asked to only see an esthetician that was vaccinated if there was one with no mention of any previous experience there. I was completely floored that I was told they now keep it CONFIDENTIAL whether their technicians are vaccinated or not - at the expense of the safety and wellbeing of their guests. It's one thing to say that their staff is not vaccinated, in which case it gives me and anyone else the option to politely opt out, but instead they made the deliberate decision to blatantly withhold that information that could mean risking the health of their clients just for what... to create the illusion that they are protecting the fragile egos of their staff who don't want to be honest and upfront with their clientele? Whomever the management was that was responsible for this completely unethical decision to not be transparent with guests with regard to public safety should be dealt with appropriately, and I truly hope that this unfortunate but earned bad review will be taken constructively so that your team can come up with solutions that are decent, respectful and truthful to your guests with actual sensitivity to their (as well as your staff's) health and well-being ABOVE ALL.

Holly T.

Yelp
Wonderful place to stay. The staff are lovely abs there to help make your stay even better. I will be going back.
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Benay K.

Yelp
Although we really liked the location and feel of this lovely place, there are some things lacking that would make it far better, and in my opinion-for the prices they are charging, these things should not be on the "cons" list. My review would actually be 3.5 (Based solely on the cost vs other comparable locations in this price range), so I am grading up since that is not an option. Pros: Location is excellent Service is great Grounds are beautiful Very nice continental breakfast each morning until 10:00 am Free valet parking Very nice/intimate setting in the lobby with ample seating around fireplaces Nice sized room Beautiful shower / bathroom area Great concierge service Cons: Each 'cottage' has French doors-there are no windows, which is a bit claustrophobic No vent in the bathroom for 'airing' No refrigerator in the room The TV is very small-and too far away to enjoy from the bed Extremely hard mattress (some may like this-it meant very poor sleep for us) Mattress is on a platform, with about 4 inches of extended wood on the side-that your legs will scrape each time you get out of bed. Very odd set up, as if it is too small for the platform No charging station at bedsides
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Lina R.

Yelp
In the 30+ years I've been alive, never have I ever said this but Calamigos is the best hotel I've ever been to. The way each staff is so detailed oriented and provided special accommodations without even asking. Very proud to give business to this hotel. We celebrated our 4th anniversary and I only mentioned it one time to the receptionist and when we got back from touring the ranch, there was a fruit board waiting for us. They really went above and beyond to make our stay memorable. Hotel was also very clean which is major for me during this pandemic. It's mind blowing how anyone would give this place less than 5 star. I will definitely come back, you have my word. Also, bone marrow was delicious at Malibu cafe. My husband loved the tomahawk ribeye. I also enjoyed the complementary (and unlimited) hot chocolate, tea, and juice by the lobby. The hot chocolate has a hint of peanut *chefskiss. Don't forget to visit the beach club where they give yet another complimentary coconut (amazing) and private access to beach! 10/10 would highly recommend! Key point: If you can't come early the day of your check in (say you only booked a room for 1 night) to go to beach club, they still allow you to go the day of check out!
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Song H.

Yelp
This beautiful place is something very special! Even during Covid this Thanksgiving, the level of service, the super accommodating staff and management has far exceeded my expectations! The front office manager, Casandra Mckean has been incredible! First, she was so kind of save my little Frenchie when she escaped the room! Instead of being annoyed, she was very sweet to her and the whole staff should us how dog friendly they are! My dog as never been so happy! The ranch is beyond dog friendly! From my first drive in, I was greeted by such a genuine nice valet manager, Connor. There is none of the "snooty air" like with most fancy resorts! Connor and other staff always greet us in the most friendly manner every day. The wind this week has been out of control! So the resort had issues with the TV service because of the wind and Casandra went above & beyond to make us happy! I did not even need to utter a complaint. She proactively accommodated us to make sure we were beyond thrilled! Everything about this place feels cozy, lovely and extra clean. I actually enjoy relaxing in their cozy lobby! We were offered board games and hot coco. I can't imagine the activities they must normally offer during non-Covid times. The level of attention to the guests is so impressive! From the complimentary snacks, Avian water, movie night, private beach service ... and the beauty of the property is whimsical and so pretty! I will be back!!

Sarah P.

Yelp
I called 10x today trying to talk to someone. The lady who answered the phone 2x would not help me or provide her name when asked. The WORST front desk receptionist EVER. I guess this shows how much they care about their customers!!!
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Casi Chilango X.

Yelp
Instantly transported into relaxation. As soon as the valet takes the car away, you feel like you're thousands of miles from Los Angeles. The guest ranch is nestled under ancient oak trees with paths and hideaways everywhere you turn. As you enter the huge open air lobby/reception, you're greeting by smiling faces and offering a glass of champagne. If the grounds weren't so spectacular, I would have never left the room. The room was extremely comfortable. I loved the fireplace, the patio with the water fountain, the complete marble bathroom with enormous soaking tub...everything. There are multiple swimming pools, the gym is larger that where I work out, and it's adjacent to Malibu Cafe which offers excellent food and cocktails and an endless amount of outdoor recreation and fun. It's all inside Santa Monica Mountains National Recreation Area, so there are direct hiking trails to hundreds of miles. Great for hikers, mountain bikers, equestrians, etc. We decided to experience the Calamigos Beach Club. The Tesla shuttle picked us up and took us to the (almost) beachside club where we had more amazing cocktails and excellent food. We played darts, pool, shuffleboard, walked through a tunnel to the beach and thoroughly enjoyed ourselves. Also to note you can hike directly to amazing Solstice Canyon from here. I really have no complaints. We had an incredible experience. I don't know what they do for training for their staff, but it's exemplary customer service. Thank you!
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Ceeeline A.

Yelp
Enjoyed my birthday 3 day weekend at this beautiful resort! Staff members were so friendly, and accommodating to our needs. By far the most dog friendly resort we've stayed in, and we've stayed at Kimpton hotels across the country and at Lowe's hotel in Coronado. The food was delicious (Fern was so nice to chat with and gave our dog a cute accessory and treat)! Wishing there were more Asian/fusion options but, definitely not a deal breaker. Loved all the decor and cleanliness of the hotel wherever we went. Our favorite -- was the beach club and beach day with the pups. Such a easy time getting there with the comfortable shuttle service (David and Conner made our day!). Thank you all for making my birthday a great one!
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Franky T.

Yelp
We booked this place last minute on our first trip to California. We had originally planned on staying in Disneyland, but the park had closed due to the Coronavirus outbreak. We decided to splurge a bit and stay somewhere a little ritzy, and we were NOT disappointed. We pulled up to a GORGEOUS lobby that was very mid-century modern. The designers did an amazing job incorporating the natural California landscapes into the hotels aesthetic. To be honest, I felt very out of place in my adidas sweats when I first arrived but the staff could not have been more accommodating. They checked us in and talked us through everything that the resort had to offer. We were also given a complimentary glass of champagne while we waited for shuttle service to our room. The shuttle driver was one of the nicest and most accommodating people ever, and I still kick myself for not getting his name. He informed us all about the resort on our way to the room and carried all of our luggage from the shuttle to the room. We stayed in the estate rooms which are located right next to a basically private pool with a breathtaking waterfall. The room was very spacious, modern, and clean. It even had a plethora of complimentary snacks and drinks including red bull, sparkling water, gummy bears, etc. We came to this place in March during a very rainy week but that didn't stop us from having a great time. We swam in the heated pools, visited the on site restaurant and enjoyed the jacuzzi located near the spa. Just walking around the place gives you plenty to see from the gorgeous chandeliers and lights hanging on the trees, to the fun and quirky marquee signs and outdoor games. There's even cows and horses on site! The pools were very clean and well kept, the restaurant service was excellent and the food was delicious as well. The staff at the spa were very helpful in helping us locate the jacuzzi and even came outside in the rain to bring us towels. They were extremely sweet. After returning to our room, we got a knock on the door and one of the staff had arrived with a complimentary bottle of Cabernet Sauvignon and 2 bags of chocolate chip cookies. Both were delicious and helped us feel right at home! Very long story short, the Calamigos Guest Ranch was an amazing experience that I will never forget. The views and rooms were gorgeous and the staff was very friendly. What a great combination of luxury, beauty, and fun!
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Kathy C.

Yelp
I called the night before and asked if we could check in early the next day. They said the place wasn't fully booked at all so checking in early wouldn't be a problem but they could not guarantee. It was 95° and we sat in the lobby for 2 hours- melting. When we checked in they had us staying for 3 nights. I showed her my printed reservation and she took the extra night off. Thank God I keep all my notes When I asked the front desk gal if we could check in early she said, "let me put u on the list for early check-in. I'll do it right now." An hour later I asked the other front desk gal how much longer and she said she would put me on the list because I wasn't on the early check-in list. The other gal looked me right in the eye and said she was doing it, but didn't. The room was extremely small. We could barely walk around the room it was so small. Service was non-existent. I called every hour for 3 hours to get a simple sewing kit (which was suppose to be in our room). They kept saying, "right away ma'am. They are on their way..." Lies. The property was very nice so I'm giving it 2 stars. The service was especially bad and it's very very very expensive. Poor value.
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Amanda D.

Yelp
For starters, the entire ranch is incredibly beautiful-- straight down to the bathrooms in the check-in lounge. By far my favorite part of our first night has been the Ranch Club. The drinks were delicious, the food was INCREDIBLE (seriously, get the naan appetizer!! It'll change your life), and the atmosphere was incredibly romantic. If I could give higher than a 5 star I would! I never want to leave.
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Stephanie A.

Yelp
Really disappointed. I tried to book two nights for a staycation but they were all sold out on Saturday so we stayed Sunday until Labor Day. For a room that's just shy of a grand before taxes and fees, you would think they would be more accommodating. I booked one of the Estate Rooms based off of the description on their website - 750 square feet, one king bed, living room, patio. When we arrived it was actually two beds. It felt like we were on a romantic vacation...with our parents. I don't think its acceptable to leave those pictures and description up on the website when it's not what you'll be getting when you arrive. Someone named Sarah called and talked to me about my experience and said that she would email me a discount code if I decide to stay with them in the future. I haven't received the email. I really wanted to like this place, it is charming but it just falls short. We'll just keep our staycations to Palm Springs, Laguna Beach, and Santa Barbara.
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S M.

Yelp
I was honestly blown away by how great our stay was. I had been eyeing Calamigos Guest Ranch for years and the pandemic finally pushed me into booking a "staycation" there. I have stayed at some pretty awesome places (Turtle Bay, the Grand Hyatt in Kauai, NoMo in NYC) but no other hotel has provided the level of service that I experienced here. It's unmatched. During our stay, I forgot about the pandemic and felt like I was really on vacation. The property itself is beyond gorgeous and I really loved exploring the grounds and wandering around, I saw a cow (awesome!), a lake, a ferris wheel so many nooks to explore. The decor is perfection, from the room itself to the lobby to all the sitting areas around the hotel where you can lounge, read, and just relax. At the main pool, the water temp was refreshing in one and delightful bathwater temp in the other- I didn't want to leave. No problems at all finding chairs or getting service. Its bliss. When I sat down, a server immediately came and brought me complimentary ice-cold Evians. Drinks were batched (which I was unsure about at first) but boy did they taste amazing and pack a punch. The margarita came in a bottle that is like 16oz, it made about 3 cocktails! Loved it. They also came by with complimentary snacks! We enjoyed lunch at the Beach Club. They had 2 chairs and an umbrella set up for us on the sand and brought out our food and drinks while we watched the birds fly and the waves crash. They also gave us complimentary coconuts that were so refreshing. I can't believe this is a resort amenity that is available- its so awesome. Dinner at the Malibu Cafe was delicious and the service was attentive. Plenty of spacing between tables too. Even just the walk over there was fun, again- the grounds are so cool. We had a wonderful night back at the room enjoying the patio and the peace and quiet. The bathroom is packed with really good products (again complimentary). The bed and bedding made for a great night's sleep and we topped it off with a classic breakfast on the great lawn in the morning. When we got into our car to leave, the valet had placed cold Evians and mints in our car and offered us free branded hats and sparkling waters. Such nice touches. Onto the staff: Danny at the front desk was always there to assist and gave us a good guide to the property. Luis also gave us top-notch service and made us feel so welcome. Also thank you to Manny, Gerry (breakfast), and the wonderful Valet guys whose names now escape me. I wasn't sure so a staycation could feel like a real vacation and the truth is, it may not be elsewhere but it SURE IS at Calamigos. I'm already planning on coming back.

Leslie D.

Yelp
Calamigos Guest Ranch is a rustic paradise experience! The service is impeccable, the food is excellent, creative and tasty! The rooms are exquisite and comfortable with complimentary goodies! The grounds are beautiful to walk around day and night! Can't wait to come back!
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Mindy H.

Yelp
We like this place. It's tucked out in the middle of the mountains, so gorgeous!! Upon arriving, they had champagne for us while checking in at the lobby. When we arrived to our room- bungalow, they had a nice bottle of wine and a welcome card for us. Unfortunately it was addressed to someone else, I guess we took their room lol. Later on I ordered some room service because the Malibu cafe was closed, and it took them an hour and a half to bring me what I ordered. I called and they forgot. I love the fact that they had a little pack and play for my daughter to sleep in. Beautiful place, comfy bed, huge bathroom.. we will stay here again in the future.