John L.
Yelp
They say they have authentic Vietnamese street food. When I saw that, I got a bad feeling. Street food is generally simple and inexpensive, authentic or not. They proved me right on the simple part, but the prices were high for what was served. The food wasn't expensive, though. My wife and I tried 4 dishes that I assumed could be outstanding, even as authentic street food. Never assume. We found some issues with the food. Well, hope springs eternal for us.
1) Imperial Rolls
2 thick skinned extremely crispy rolls with shrimp, pork, onion, carrot, taro, wood-ear mushrooms, and mung bean noodle with a side of fish dipping sauce. They were deep-fried in clean oil. The sound of crunching as we ate these was laughably loud. This is not a traditional spring roll. The filling was ground paste that tasted mostly of plain mung bean noodle with a little of everything else and a touch of salt. The dipping sauce was typical but watered down. It had lime, fish sauce, garlic, rice wine vinegar, and sugar. The filling needed seasoning, the sauce was weak, and the $9 price wasn't justified. The crunchy wrap was great, though.
2) Sloppy Việt Bánh Mi
It had spicy red curry ground beef, basil, cucumber, cilantro, pickled daikon, carrots, jalapeno, and house garlic mayo spread served in an 8 inch baguette. The beef was moist and tender with a sweet and spicy flavor. There were flavors of onion, red chile, sugar, garlic, cumin, coriander, and salt. Great flavor and savoriness. There wasn't enough beef to match the bread. The bread had a thick crunchy crust with a soft, moist, and slightly chewy crumb. The vegetables were fresh and typical. The spread was garlic, mayonnaise, and a touch of sugar. Everything worked well together. It was a great tasting banh mi that was overpriced for the small amount of beef.
3) The Works Phở
Eye of round, brisket, meatballs, flank, tripe, tendon, rice noodle, white onions, scallions, and cilantro in broth. It came with jalapeno slices, basil, bean sprouts, and lime on the side. The meat was slightly chewy and moist with some savoriness except for the chopped meatballs. They were the frozen type found at Asian grocery stores. They had light flavors of pork, chicken, msg, salt, pepper, and garlic. This type of meatball has preservatives and binders. It is kept frozen until used. So, they had a rubbery texture with a preservative flavor. The noodles were slightly chewy and well cooked. The broth tasted like chicken, beef, and typical seasoning with a hint of sweetness. It was decent tasting but not special. Overall, it was enjoyable, but the awful meatballs were disappointing. $18.50 was high for pho of this quality.
4) Grilled Lemongrass Chicken Bún
Bún means vermicelli in Vietnamese. It had rice vermicelli, grilled chicken pieces, pickled daikon, carrot, shredded lettuce, mint, cucumber, and crushed peanuts with Việt sauce and a vegan imperial roll. The white meat chicken was marinated in a sweet light soy sauce. It was moist and tender with a slight charred flavor and a strong lemongrass aroma, but a hint of flavor. All of the components were fresh. The sauce was the Achilles heel. It was the same sauce as the one with the Imperial Rolls. The weak sauce made this dish so-so. The chicken was the best part. The vegan roll was super crispy with a bland filling. It needed seasoning.
The service was polite, helpful, attentive, responsive, and quick. They don't give you a check. You have to walk up to the cash register, and the cashier will give you a total. That's not a good practice for many reasons, but it's typical of Vietnamese restaurants. The dining room was old and relatively clean. The 2 restrooms were the tiniest that I've seen. You could wash your hands in the sink while sitting on the toilet! They looked relatively clean. Parking can be hard to find. There's street parking and garages. Tavern Square garage is the closest.
Their Yelp reviews were not helpful. I picked dishes that had many positive comments. However, those reviews were short with few or no useful details. So, I took those comments with a grain of salt while keeping hope at the forefront. My reviews are detailed to help people with their choices so they don't waste money or time. I didn't find one that let me know that the food I picked had issues. Now, you know. The food and value deserves 3 stars. The service deserves 5 stars. There are restaurants with better Vietnamese food at lower prices in Eden Center.