Katherine P.
Yelp
After giving this place a solid 4 stars, I now have update and revert my review back to 2 stars.
Came here multiple times after rating this place 4 stars and was met with disappointment again due to lack of food inventory and recent visit. We have been calling in advance to ask if they have boba because multiple times now, when we arrive, they say "sold out" and it's odd because it's usually before 2 p.m. If you can not keep up with demand, why even have it on your menu? Not only do they never have boba past 2 p.m., there are other items such as egg rolls, sesame balls, or other desserts sold out. Again, before dinner time!
Our most recent visit today at 1:38 p.m. was a waste of our time. Called in ahead for chicken curry, Jasmine Milk Tea boba, and crispy pork sandwich to give sufficient time in making our order. Paid for order upon arrival, before leaving, I noticed my drink did not have boba, so I asked for a refund and cashier refunded me in cash for incomplete drink order. Because I was caught up with the missing boba, I didn't think to check my order, assuming everything was in the bag. By the time we got home, my husband noticed his sandwich was missing. Called back, hoping they would just issue us a refund, instead, cashier asked for us to come back to pick up the order. Talk about inconvenience and now sitting here an hour later before my husband can have his lunch. This location definitely gets busy. It needs to be staff appropriately on weekends to meet the demand if they want to stay in business.
Sadly, after this experience, we won't be back to this location. This location is not worth the traffic, the headache, and the time when order is always incomplete.