Dana Bakirtjy
Google
Outside: -5/10
Inside the restaurant: 15/10
Outside review:
We arrived at 11:20am for our 11:30am reservation. We were told to take a seat outside and wine would be served to us while we waited…sounds lovely. However 30 minutes later, no wine, no tour, no communication. 45 minutes later…still nothing. 1 hour later we hunted down the hostess to tell her we had a 3:30pm reservation 45 minutes away and we were now concerned we would be late for it as we didn’t want to rush a Michelin star lunch. She said she would tell the restaurant of our timing needs and sat us at the restaurant with no tour. We still don’t know what happened and why we waited for an hour in the cold…
Inside (restaurant) review:
Literally the opposite of outside. WOW WOW WOW. The food!! The service!!! Leo is the king. His hospitality is genuinely unmatched. He went above and beyond so many times.
I unfortunately missed the Som’s name but he might be my favorite som I’ve encountered in life so far- so knowledgeable, so approachable, soooo good at describing wines visually and verbally. And his energy is muy muy tranquilo in the best way.
I’m not a big flesh person in general but the rib was EXQUISITE. Leo also brought us a little side of the pasta which was delectable as well. And the deserts were the icing on the proverbial cake. 10/10 for food, 20/10 for service.
One more note against the host — she said she would let the restaurant know we were on a tight timeline (that she made tight, not us 🙄) and she didn’t. We let Leo know and he moved heaven and earth to get us our desserts and check in time to not be too late, but I *know* he would have timed us perfectly if she told him like she said she would. She did him and us a disservice.
Also, nothing was ever said about the missed tour or the hour-long wait to be seated, but holy smokes did the restaurant work to turn our experience around. They deserve all of the stars. Now if only they could train the staff outside to be at their level…
TLDR: We were there 3.5 hours and they had to RUSH our dessert because the hostess didn’t do her job. For an expensive meal (that was *incredible*), it’s rather inexcusable.
I will update this review if they reach out in any way.