Eddie Z.
Yelp
Well, this was our go to spot for special occasions, or just a weekend date... I'm not sure if all the new faces have anything to do with the horrible service or the bland food, but something is definitely wrong.
It's a set menu tonight, like it is most nights for special occasions. Lobster, filet scalloped potatoes, asparagus ratatouille with lemon and butter... sounds awesome right? Nope... I think the Chef, and I use that term loosely, forgot the salt n pepper shaker at home, but definitely remembered the extremely overly pungent goat cheese (that nasty stuff was in everything! )
The meal had 5 courses. App; wild mushroom and candied onion bruschetta- this was obviously made a few hours before we arrived. The bread wasn't toasted and was soggy from the microwaved mushroom mix added to the top.
The soup- an extremely fishy lobster bisque, bland with no seasoning, and has an awful fishy aftertaste. A soup that traditionally comes with bread or a puff pastry square on top, came with a store bought hard as a rock crouton...
salad- "fresh winter greens" -um no.. goat cheese... again... with store bought, from a bag spring mix, no dressing.. the strawberries were good..
The entree- filet with lobster tail, asparagus ratatouille, scalloped potatoes... geeze with the freakin goat cheese again! The filet was a 2-3oz perfectly prepared beautiful seared steak. Unfortunately it was left in the "hey I'm done take me to my table " spot for long enough to get cold. Not cool, cold. When we finally seen our waitress and she ask how it was, I said it's cold... she said ok and walked off! (One of 2 times she came to the table within a 60 minute time span.) ** other staff delivered our food, I ask other waitresses to get butter, salt, pepper and drinks...* the lobster ... again, if your going to attempt a butter poached lobster, please for the love of god don't use a store bought frozen one! It turns to rubber regardless of how well you think you did! The scalloped potatoes were so full of rotten goat cheese it was inedible. Same with the asparagus ratatouille, no seasoning, everything was cold... but they sure didn't mind taking my $272! Well, I must confess that price includes a $35 bottle of wine... the same wine I bought last week for $14.99 at Walmart... to cook with.... ugg. Ok. Let's sum it up. This used to be my place, now due to the poor quality of food, the absolute lack of detail in the food prep and plating, and service that reflects a Waffle House at 2am when you take home the last fat girl left in the bar but need to sober up a bit before you go home and completely disrespect yourself... needless to say, I won't be back. I'm terribly disappointed. You know, If Trey was still here the experience would be 100% better.. if the food was horrible he would've made the experience better!
Ok.... let me clarify a few things after the response from the owner..
Our waitress only came to our table twice... literally twice. I had to ask other staff for refills, ask other staff to clear the plates stacked up on our table, ask other staff for bread, and ask other staff why a table that was sat 30 minutes after us were finished with their meal and we hadn't even received salads yet. The food was cold, it was bland, it wasn't worth the price they charged. You can clearly see the grease in the plate, clearly see the seeds left in the lemon, clearly see the pre-frozen lobster tail that was rubbery... instead of making excuses, maybe take some responsibility of the poor staff choice and have the chef taste the food before it's sent out. Have the waitstaff check on their tables instead of gathering in a group and talking. Have the waitstaff take out food when it's ready instead of sitting in the window and dying... on steak and lobster the time from in the window to the table should be no more than 2 minutes. After that it's dead and shouldn't be served. Don't mark up wine 200%, have the waitstaff pre-bus the tables... it really is simple to address these issues. It's better than making an excuse.
.....PS. every plate they picked up from our table had between 45% and 80% food left on the plate. Nothing was said during the meal in fear of retribution on the next course and our so-called experienced waitress couldn't be bothered to ask why there was so much food left or if the food was okay.