Rashed I.
Yelp
We were on our way to Duck Soup but were side tracked by Cây Tre
which was surprisingly packed for 3:30 on a Saturday afternoon. Our first impression on arrival was hardly positive, and in hindsight we should have trusted our instincts and walked out after having to wait over five minutes before anyone took notice of us.
Finally allocated a table, we were guided to the back of the 'steaming' restaurant (more reek than aroma),and before we've ordered I'm thinking about my next visit to the dry cleaners.
Odours aside, the interior is snazzy, modern contemporary, unfortunately the food is not as impressive, nor was the service on our visit. As it transpired, the crowds were here more for the prices than the food. As soon as we've placed our order, the waiter asks if we're using a Groupon voucher. What a way to cheer you up before you start eating, he might as well have asked us if we had a 50% discount voucher or if instead we would be paying Silly Prices..
'Silly Prices Please!'....
That's not to say we didn't whip out our iPhones and see if we could bag a deal list minute on Groupon, alas the deal had expired, and the reduction was actually 60%! Oh well... we were here now, so we decided to carry on...
It quickly dawns on us, perhaps due to the Groupon deal, the restaurant is understaffed and waiters overstretched. Service goes from bad to worse when our neighbours start to loudly complain how they have waited over an hour for one starter. The Manager comes over to try and calm the situation, and for the rest of our meal Mr and Mrs Complaints seem to have all the staff in the restaurant waiting on them hand and foot.
On the other side a table of two get up to walk to the bar to pay (after waiting over twenty minutes for the bill). To be fair, our wait is not so bad, half an hour and our starter arrives, but they forget our drinks which really should have arrived long before. Our deep fried tempura shrimp is burnt on the edges; but worse, fried with its shell on, almost impossible to eat. We're left with napkins full of shell...smooth..
When they do bring the drinks, the bottle of tap water is missing. The mains finally arrive, but they forget the rice. By the time it arrives, our food is verging on cold. Unfortunately the mains did not manage to save the day, my okra and aubergine curry was literally swimming in oil, a sludgy and unbearably spicy affair. This despite there being no spice indicator on the menu or a forewarning from the waiter.
My partners Calamari dish was better, but nothing special. The house lemonade was akin to watered down squash. We ask for the bill and they make no attempt to offer us dessert or ask us how our meal was. Perhaps they are fed up of the truth. a 12.5% service charge is added to our bill, for the first time in living memory we decide not to pay this, get up and leave.