Danielle Moore
Google
I give this business 5 stars, and I'd be remiss not to mention they absolutely had to earn them as my first impression was subpar.
To start, I made an online reservation a week in advance for 7 pm. I had to drive a few hours to get to this restaurant.
Upon arrival, I checked in with the hostess and was notified that they do not honor online reservations if you have less than 5 people in your party. Excuse me?! (There was no indication of this online, nor a follow-up email to advise the reservation would not be honored), so of course, it was upsetting.
I was advised there would be a 30-minute wait for a table. I decided to sit and wait anyhow, given I made the 2-hour drive to go to this specific restaurant.
I ensured I was dressed in business casual attire as I saw they had a dress code online. One can imagine my thoughts as I looked around the restaurant and saw there were patrons there in flip flops (yes on this brisk evening), baseball caps, jeans, sneakers, etc. No biggie, as I was simply hoping for a decent meal at this point. My expectations for this restaurant were quickly nose diving in the wrong direction.
My wait was less than 7 minutes! What a surprise. I was seated and immediately greeted by Connie. The most amazing waitress one could have asked for. She took such amazing care of me, listened patiently as I explained my frustration regarding my arrival and chat with me most of the evening about life, travels, food, and her culture all while she worked. Her interpersonal skills were phenomenal.
I was absolutely blown away with the buffet food options alone! Food was plentiful & there was so much variety! Everything was superb! The icing on the cake was the meat carvers. They listened and ensured I had all the garlic steak, grilled pineapple, and roasted chicken one could dream of. It was cooked to perfection and very flavorful.
My night ended on such a high note. Connie left me with the most special sentimental gift. I walked in there with high expectations, slowly got a bad taste regarding check-in, and left with such a full heart and belly.
I know this review seems awfully lengthy, but it is necessary.
I truly look forward to returning and bringing my family with me. This place was simply amazing! Well worth the drive.