Maria G.
Yelp
I really wanted to give this place a five star review but unfortunately I can't. Recently, I dine with two friends and we started with the bread (which was excellent though there's a charge for it), brussels sprouts and crabcake beignets. Everything was delicious. For our entrées, we ordered the fried chicken, the fish special, and the $65 strip steak. The chicken and fish were fantastic, but the steak was disappointing-it was more fat than meat.
Since we were sharing plates, we quickly realize there wasn't enough meat on the steak, so we sent it back. The waitress was very understanding and agreed to take it off our table. However, when the bill came, we were still charged for the steak. When we asked the waitress about it, she said the chef felt we had eaten enough to be charged. We had each taken one small bite before noticing it was mostly fat. We're all big meat eaters, so we know a strip steak will have some fat, but this one was over 50% fat, which just isn't acceptable.
We asked to speak to the manager, but apparently, there wasn't one on duty, after some back-and-forth, the waitress return, and the stake charge was finally removed. It's unfortunate, because aside from this issue, the rest of the meal was very good.
As someone who eats out often, the food is important, but so is the service. Having to insist on a correct correction and feeling taking advantage of definitely left us our taste and doesn't make me eager to return.