Joyce Armijo
Google
Here’s a polished version of your Google review that keeps it authentic, fair, and professional while reflecting both the highlights and frustrations of your dining experience:
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⭐️⭐️⭐️ (3/5)
We are frequent visitors to Tucson and love exploring the food scene, so we were excited to try Charro Steak & Del Rey. The ambiance is beautiful, sultry enough for a romantic night out, yet still welcoming for families or groups celebrating together. Definitely insta-worthy.
We were warmly welcomed and quickly seated, which was a great start. Chips and salsa arrived quickly, but it took a while before water and drinks made it to the table. Our server explained that one of our cocktails required a trip to their sister restaurant, which contributed to the delay. Salsa offered so many delicious flavors, combined it was a jackpot.
We ordered the Chef’s Cut of the night along with the tableside Caesar salad. The salad was a highlight w/ fun presentation, great story, and absolutely delicious. Unfortunately, nearly 30 minutes after ordering, we were told the entrée was no longer available. We quickly pivoted to another option, but by the time the steak arrived (about an hour into the meal), it was barely warm and slightly overcooked. The flavor of the Montana grass-fed beef was excellent, but the execution missed the mark for what should have been a standout dish.
Dessert saved the evening, the lava cake was excellent. However, timing was again an issue: my original coffee cocktail couldn’t be made, so I switched to a chocolate espresso martini, which arrived after the ice cream with our dessert had already started melting.
Overall, Charro Steak & Del Rey offers wonderful ambiance and great flavors, but our evening was overshadowed by timing issues, long delays, and missed expectations for a fine dining experience. I truly believe the food is very good here, just wish the service flow matched the quality of the ingredients.