Chateau de Salettes

Wow what a meal! This was a really special dinner. The food was amazing, and the wine pairings were fantastic. We especially loved the desert with the basil ice cream. The grounds were beautiful, with lovely vineyards and gardens. The staff were very friendly and polite.

Excellent meal with New Mexican chef and her husband. Open for lunch on Friday, Saturday and Sunday. Best meal I had in a long time. Every dish was like a painting and the taste amazing. All fresh local ingredients. Marco does all the flower arrangements and the cocktails. Also very tasty! Thank you all. We’ll recommend Salettes to our guests! Andrea and Ian from PuechBlanc, Fayssac

We spent 2 fabulous nights at Chateau de Salettes where we experienced a unique friendly and professional all round service. ||After a long drive, we were welcomed to the hotel’s wine tasting evening snd enjoyed the outstanding food both evenings, couldn’t resist having dinner in their beautiful shaded restaurant on the second night, which overlooked the vineyard and lush countryside. ||We also got some great recommendations to visit quality local vineyards, a unique experience. ||||||Just a fabulous stay in such relaxing friendly place!

We have been coming to the restaurant of chateau Salettes for 8 years, every time we spend our vacation in the Gaillac region. Sometimes even twice during the holiday. Never a disappointment, always good and up to standard. For that reason we came again this year. |But this time it was not up to standard and especially the money/value ratio was off. Just a few things that went wrong:||- it took forever before anyone offered us table water. This was after the amuse|- bread came late to table as well|- we ordered (and pointed it out on the menu) two glasses of sparkling wine; and they opened a bottle and wanted to place a cooler by our table. The sommelier apparently misunderstood. |- amuse was not tasty at all but my husbands fish in The amuse was not cooked in a right way and was not edible. They send a new (small) piece of fish but with out the other parts of the amuse. Strange.|- we ordered a wine pairing. In all three courses they forgot to bring the wine and we had to ask for it. And our food was getting cold while waiting for it! This happened with all three courses!|- we had different desserts. And they served the same dessert-wine. The wine was flat (dead?) and not drinkable. We had to wait for 20 minutes (!) before the sommelier came to bring other wine. The second wine was more like a spirit then wine and our guess was that the bottle was opened for too long. We asked why he gave us the same wine for two completely different desserts (one tangy one with peaches and one very sweet with hazelnuts and millefeuille). He could not answer this question. The third wine was a normal dry wine (very good but not at all suitable for these desserts) and again he tried to serve it for both desserts. In the end we just said; skip the wine, leave it of the bill, we just want to eat our dessert (which was lovely by the way). The sommelier remained very friendly throughout but obviously didn’t know what to do. It looked like a scene of fawlty towers with Manolo. |- starter was nice; main was very mediocre. With beans with fish and a red tomato sauce with completely over shadowed the delicate fish taste. Mind you, we where used to eat and fall silent because what we ate was so good and delicate. This was oke, but only for a menu-de-jour price. It was not up to standard. ||We told the waitress and the manager and they only let us pay for one wine paring and we didn’t have to pay the two glasses of sparkling wine we had as a aperitif. So that was a nice gesture. But all in all this was a very disappointing experience and I don’t think we will come again. I really hope they take a good look at how they want to run this business and I hope they don’t save on good staff. If they continue like this it won’t be long before they run out of customers. Such a pity. ||Oh and ps: we used to buy a couple of boxes of wine there as well. They have a tasting room. Now it was full of racks with clean laundry, for every restaurant customer to see. On my question if I could taste and buy wine they said, oh no that’s not possible without any further explanation. No idea if they still make wine!

We have often wondered what this hotel was like. We were not disappointed. The quality of the hotel and the attention to detail that has been put into it make it stand out.||||We stayed one night in a junior suite as a family of one child and two parents. Our daughter's bedroom was on a lower floor down a flight of stairs rather than being on the same level. ||||The room was very comfortable and the standard excellent.||||We used the pool which sits on a lower level again - against stunning views of the local countryside. Not forgetting that you are surrounded by their own vines.||||If you want to spoil yourself give it a go.

The starting point for this review is a bill for one night stay of more than 450 euros.||Unfortunately the gorgeous photos disguise a money grabbing exercise by an individual who is trying to renovate his house at our expense. Overall it is all about form over substance. I will take some time to cover some of these aspects.||The room (No 2) had the bathroom and the the WC arranged so you had to walk through the bedroom area to wash your hands after using the loo. The bathroom mirror over the bath had been broken some time ago and left a crack about 4-5 feet long. The floor tiles stopped about 4 inches from the wall and the gap filled with concrete. The mirror over the sink was set back too far to be able to shave, so they had provided a hand mirror to help!?||When we arrived after 4 pm there was an "odd job" man who seemed to spend most of his time chatting up the waitresses who were preparing tables for evening meal. He then went back to weeding the rear courtyard and disappeared at 7 o'clock. There were obviously guests around and it strikes me that he should have finished his work before guests arrived. Poor management.||Breakfast at 19 euros for orange juice out of the supermarket and the usual cold cuts and ordinary breads is an absolute rip off.||The chateau makes a big play about the wines, which they make, and their quality. The fact is that wines from Gaillac are not well known because they are thin and mean. To buy from their shop they are 11 euros per bottle. They are not worth half that price.||Dinner served al fresco under an absolutely filthy awning was hopefully going to be highlight. We had the 4 course dinner with their wine flight. A cheese course at 15 euros for 3 miserable offerings is an insult. The food I would describe as OK. A number of chef twirls and foams could not disguise very average produce. I am more than happy to pay big money when the meal is top notch (see my other reviews) but this was a big disappointment.||The meal experience bordered on the amateur with one of the wines not given by the waitress and I think even coffee was a (expensive) extra.||The location is gorgeous - 4*. Cleanliness OK - 3*. Value for money - 1*.||Think very carefully about using this establishment. BTW we live in France so we are aware of their standards.

Always eager to try different restaurants in this area we went for lunch .|We ate outside with nice views of the vines .|The food was good and the service was spot on . It was nice to be asked by the waiter if we were happy to speak French or would we prefer English . It saves that weird us speaking French and the waiter replying in English thing .|It was very quiet so lacked a little atmosphere and the grounds could do with a spruce up but generally it was a good experience

We stayed 4 nights in this so called “hotel de charme”. We booked it with a touroperator that is specialised in small luxury boutique hotels. We were disappointed. We stayed in a superior room. The room was furnitured with late eighties design furniture, that was worn out. The bed was extreme hard. The room only had two wooden chairs. No sofa. There is no art on the wall, Just plain white walls. Because it is a 4 star hotel, there were basic things as a fridge, a nespresso machine, decent hairdryer and good bath products. It all lacked just some coziness and it was not well maintained. The garden with beautiful views of the surrounding vineyards was also not well maintained. Because we had not the hot summer weather, we also missed a hotel bar, were you can have a drink inside, in the evening. You could order a drink and take it with you to your room or to the garden. The only positive thing of the hotel is the food and the staff. The diner we had was delicious and also the breakfast was decent. We just missed fresh orange juice. The staff was always very friendly.||I think this hotel was top in the late nineties, when it was new and just renovated. Nowadays it’s just not good enough anymore to deserve 4 star label.|