Joyce Wilson
Google
On February 8, 2018 @ 4:19 pm., my husband and I brought the crab fries, turkey burger and fried wings. The turkey burger and fried wings were okay, but the crab fries was poor, they were warm, not hot and both orders had very little crab meat on them. We actually had to search for the crab meat, plus it had very little sauce, which made it hard for enjoyment, they were actually too... dry. I personally feel that this meal is way too expensive to be getting very little, they give you lots of fries and holly no crab meat. It's the crab meat that gets the customers attention, because people love sea food. Once I got home, I called Cheers At The Big Chair and asked for the owner, when she got on the phone, I communicated my concerns and her reply was... she measured the crab meat herself and it's the same amount that everybody else get, she stated that she can replace the fries, but not the crab meat. She should be a shame to charge that kind of money and give so little, it's not worth it. This was my first visit there and my last. The owners energy was lacking when it came down to satisfying her customer. I'm APPALLED in how she handled this issue. For the kind of money that she's charging is totally ridicules. You try to give back to your own... and they take totally advantage. People are not getting what they are paying for, they are being over charged, which is so sad in every form there is. The owner don't even speak nor greet you with a smile and the wait time is extremely long. I can make my own crab fries and have plenty left for later. She's probably making close to 200.00 dollars per container of crab meat, if not MORE. The crab place on Good Hope Rd., by the Ace Check cashing place, they give much more for your money and you definitely don't have to dig and search to find crab meat in your fries. The owner didn't even care that I was a first time customer, she blew me off as though I was nothing. I don't normally complaint a lot, but this was a offer experience that I never want to connect with ever again. The owner was arrogant throughout her delivery in communicating with me on the phone, which was not PROFESSIONAL at all, she needs to take a serious LOOK at self, because she's running a business that deals with the public. I will be contacting Consumer Affairs and whoever else concerning this rip off that this owner is doing. She stated that she was the one who weighed the crab meat, which she should be a shame of herself, she wouldn't want nobody to serve her less than what she deserve as a paying customer. !!
