Alexandra B.
Yelp
We were so excited to check out this restaurant and decided to do so on Valentine's Day! How disappointed we were could not be put into words.
We put down a 50 dollar deposit to secure a spot this night, and were happy to do so with the expected service and dishes. Unfortunately, our money would have been better put elsewhere.
Our waitress seemed busy when we first arrived so we were happy to give grace during a holiday service. Unfortunately, we waited over 15 minutes for our includes champagne and 130 dollar bottle of wine to sit on the bar. Not only that, but our waitress was tending to the bar throughout the entire night while we tried to flag her down through it all.
When our drinks did arrive, we placed our full order choices of the preset menu. We watched as other tables with the same amount of guests (2) arrived and got their orders before us. We were presented with our second course before we were given our first and had to send it back. Unfortunately, while apologies were made, that did not seem to affect the rest of service.
My husband ordered the lamb which he said was fine, though did not include the mint sauce expected. For myself, my New York strip was well done when I asked for medium rare. The potatoes accompanying the dish tasted boxed, and the expected asparagus was instead replaced with an assortment of squash.
Disappointed, but willing to give grace, we asked our waitress for a box and our desserts. We sat for over 20 minutes waiting with neither to come. Instead, we had to flag down another server for the check.
When we got ahold of our waitress, we explained our service did not seem up to par with what other guests were experiencing and asked for our desserts for be taken off the check, as we were ready to go at this point. She informed us it was "a part of the fixed menu". We then asked why other tables have completed all their courses, paid, and had another table of customers replace them before we had our dinner plates cleared, and it was only then that she said she's talk to someone. We were able to get 39 off our check, but if we were to put all in perspective, makes not a dent in our 350+ check with the service (or lack thereof) we were given.
We were so looking forward to spending a special night together with a delicious meal. Unfortunately, for a reason we are unsure, we were not given the inkling of service promised nor the quality of a meal expected. We will not be back.