Chen's Chinese Restaurant

My friends and I were looking to try some local spots in Long Beach and decided on Chen’s. When we walked in, we were pleased with the old-school charm of the restaurant. The food was great, however, our visit quickly soured when I paid a visit to the men’s restroom. I noticed that the bathrooms were not very clean. The restaurant in general looked a little dirty and worn down. This was expected as it was an old-school restaurant, that was clearly family owned. However, on the floor of the bathroom floor I noticed a dead cockroach. I was alarmed at the sight of this dead roach, as it made me wonder if the restaurant had a roach infestation. I informed the waitress of this and even showed her a picture of the dead roach on the floor. I asked to speak to the manager but either the waitress didn’t understand me due to a language barrier, or simply pretended to ignore my complaint. No resolution came out of that and we promptly left the restaurant disappointed and disgusted. I do not recommend coming here.

It started in 1986. The food was good & the size portion was generous for their lunch specials. The tip was put automatically on the bill and the staffs need to put more smiles.

Faaaaantastic Authentic Asian Cuisine at a great price in one of the best places in America yet another Long Beach gem adding to the reasons I travel from Inglewood to come here I will be returning to this wonderful place

General Tso and Dumplings are good, average at worst. The orange chicken and rice is fantastic and the honey walnut shrimp is fried. I definitely do not prefer it fried but if that’s your thing it’s pretty good. Staff is super friendly, restraint is clean and quiet, large with a lot of seating.

I came here with my wife and we had a great time. Been here a few times. What a good restaurant. It's well decorated, clean, and has friendly staff who are attentive. Food was delicious! Great portions for a great price. We will definitely be coming back! A Long Beach gem for sure!

Came here at 11pm in a Friday night for the second time and the food is always amazing. Great service and very kind people. Recommend for anyone. Nicholas our server was also amazing, kind and gave great suggestions!!!

Great portions, good food, quick service! A great Chinese restaurant in central Long Beach!

Quality of food has gone way downhill and definitely not worth the $90 we spent. Aside from the warm greeting we got from the owner (who is very sweet), and the waitress taking our order and bringing it to the table, there was NO service. No drink refills without us asking and she did not come and check on usor ask us how the food was. My husband had to get up and walk to the kitchen to ask for some condiments. Sadly, we will not be coming back.

As always tasty !!! As always my order was cooked as I requested !!!!!!!!!!!!!!!!!!! Still fair prices ! As always open late !!!!!!!!!!!!!!!!! , As always NO enough parking ! Yet ! Because of my E-Bike , Still 5 star .

This is an older post I bearly found in my drafts. Chens is a place we do love to frequent. They have lunch specials also that include soup, entree and egg roll. Just visit and try for yourself. Our dishes are always satisfying and filling. I did leave the names of these dishes. We have returned since again and will be back soon

This place has been so consistently tasty and delicious! Speedy service and great quality food!!

This place sucks for online ordering. It was my first time ordering from this place for pick up, it was for my mother's birthday dinner, and I sent my husband to go pick it up. My husband called me and said that the restaurant said someone had already picked it up. Literally no one else knew about it so I was confused and I double checked that I placed it for pick up not delivery. They get in contact with Uber and someone calls me. Turns out they gave my food to someone else. I got refunded. They told my husband to wait and they'd prepare him our food. They said that they are going to throw in free rice, THE RICE WAS ALREADY FREE ON UBER!! And they ended up charging him again. My husband is a nice guy and he just wanted to get out there. But yeah worst service ever.

We had an event here and it was my first time ever eating here. The rest is clean and seems bigger than I'd imagined. Staff was trying their best given how many people were there. Though they should have had coverage knowing we had booked it months in advance. Took them awhile to take drink orders and getting the glasses out for guests. The food was your typical Chinese restaurant. Super greasy and not a whole lot of flavors n my opinion. Hopefully they can re examine their menu a bit and the flavors as they were lacking. The pork was dry and noodles were greasy.

On my list for a while. We dined in booth felt dirty. Food was a 2. Husband and I are not picky about food but we just couldn't. Bathroom smelled was really dirty I felt like I wanted to leave pretty soon after arrival. Sucks bc I had this place on my go to list for a while.

Must say the portions and food are great. Great for a big party but if it's only 2 you will have lots of left overs as you can see on the pics. Waiters are always very attentive and quick with any requests. I really enjoy coming to this local Chinese restaurant

Friendly service, fast seating. The TV's were all playing news commentary and the staff turned it off around 8. HK noodles are a hit. Great prices.

I have never eaten inside the restaurant. I always get my order to go. The food is always well seasoned, it always looks appetizing. It is worth the price, never disappoints.

Food taste is not great I'd give it a 1/10. If the item touches the table and you decide you don't want it then you still will be paying for it and the manager won't approach you they'll just have the server tell you (which is weak in my opinion, Ive worked at many restaurants many years) also overhearing the table next to us the exact words "this doesn't taste the same" ... yeah customer service isn't great either .wont be coming back here. Cool looking place gives a very nostalgic vibe.

I've ordered from here for nearly 5 years now and I still forget to take pictures. The food is always delicious and on point and the packaging is pretty good. My go to faves are the Shrimp Fried Rice, the BBQ Spare Ribs, the salt and pepper chicken wings, honey walnut glazed shrimp, the beef and broccoli, the wonton soup, just to name a few. Point being, the food here is fantastic and is always consistent and not a bad price. Recommend to everyone looking for tasty Chinese Food.

I like this restaurant I haven't dined in yet but I do order to go and it's amazing they give you a lot of food I usually order their combo fried rice with shrimp and chicken which can be a dish by it self with nothing else because they give you a lot , they have beef skewers that are really great as well and I always make sure to grab a Thai tea I don't like boba their beef and broccoli is great but it is an option this is one of my go to Chinese spots and they've been around for a long time I definitel

I've been a customer here almost 30 yes the cashier at front really rude order lunch special my rice was hard either chunks of hard rice brown refuse dry no taste took back fir a new one refused the waitress had to literally ask Gil just let me get a her new one still refused she took rice an just I'll get her a new one he sad to say check all your food orders change on a monthly bases not sure if I'll return

Hard to find excellent chinese food in Cali. This place is up there with the best chinese joints in the whole country!! They mke real fried rice, awesome Mooshoo pork and incredible hug wonton soup Take my advice you will love em!

I always get takeout from Chens and it's bomb every time! Great food and a good amount for the price! Ready super fast and tasty- always gotta get the walnut skrimps

Do you love brown soy oil sauce?! I am so disappointed in how far Chen's has gone downhill. After being an old fan, it's been a few years since we've gone. We ordered the family meal with the Sweet & Sour soup, General Tso's chicken and the King Pao triple with beef, chicken & shrimp. We also ordered the "bbq pork" lo main. ALL FOUR MAIN DISHES HAD THE EXACT SAME BROWN OILY SAUCE. Generally Tso chicken is not supposed to be brown! Kung pao chicken is not supposed to be brown. The BBQ pork was brown drenched in the oily soy sauce sauce. It was utterly disgusting. The only meat that was tolerable was the breaded / fried chicken. The beef was not eatable. I felt sick afterwards because of how oily everything was. Will not return.

Usually looove this place for the affordable delivery. But my most recent order of deep fried pork chops came with a gross surprise... I took a bite and realized it was a deep fried napkin... Are you guys not looking at what you're cooking? Yuck!

Chen's seems to have a revolving door wait staff so we'll probably never again see the curt, barely civil and "I'm too good for this job" attitude sported by the waitress that we encountered today. Best to concentrate on the food which can be delicious. Wednesday being a triple holiday/holy day we thought Chen's would be a pleasant and soothing lunch respite to celebrate Saint Valentine's Day which was also Ash Wednesday. Well, it wasn't. Yet it wasn't the worst. Choosing Chen's also to have their lunch specials during the Lunar New Year celebration, we were told in Belushian bruskness, "no lunch today". "No tea for you", (it's against the law [??really?]) , also dirty dishes were not taken away. Yet the Aromatic Fish filet was very, very good so the irritating accompaniments were just one (or two or three) of those things. Another deluter of delight was the loudmouthed party at another table telling grossly inappropriate stories of his midwestern childhood. Notwithstanding his implicating he had a career in Hollywood, I felt no desire to have his autograph. Chen's never lifted it head out of Hopper's doldrums. Yup, that fish really hit the spot.

Horrible ,used my credit card for payment on to-go order . David the register clerk claimed charge did not go through... which it did : showed him bank posting & he spoke with my bank representative- he refused to to document that no service was provided by Chen's .. Police called - I have a report, I am currently fighting fraudulent charges by Chen's through my bank.., BEWARE!!!

we come here all the time and had the worst service ever today. my husband has stage 4 cancer and loves the food even though it's prob not the best for him but they make amazing food! today a hispanic waitress THE ONLY one. i'm latino too, full latino! she makes us feel like we're homeless, maybe it's cause we're gay but this restaurant is in the heart of gay. is it cause im latino too? i'm always curtious and kind because my husband has a cough that's constant. and normally i can kill em with kindness and she was almost......prejudice! i talked to the owner, a kind man, super understanding. but i'm sorry, you hurt my dying husband, and i can't. so this is the best i can do without dragging this awful woman.

Been going here for years. It changed hands several years ago. The place is run down nowadays and isn't as busy as it was back in 2007. It feels dark and needs a little remodeling to make it more welcoming. What lights it up with natural light is the big window. Food was much better back then. Now it's meh. However it brings back memories of the old days.

Used to hear great things about this place , and lately it was "it's not as good a it used to be" so we stopped in last night. Friday about 730, it wasn't very busy but a few families were there we got seated right away. It's really cute and decorated fancy, dim lights, definitely gives old Chinese restaurant. We ordered our drinks and already knew exactly what we wanted to order. We had the honey walnut shrimp Cashew chicken and beef fried rice for our party of three. The portions were large definitely enough for 2/3 some even 4! The honey walnut shrimp was yummy. I wish it had more walnuts in it or they were mixed into it with the sauce. The pieces of shrimp were large and perfectly breaded; the sauce was good too! Chicken cashew was good, wish they had a spicy option! Lots of texture but was really good. Again wish it had more than 4/5 cashews and they were mixed into the meal instead of sprinkled on top. But not a deal breaker. The star of the night besides the red sauce on the table was the beef fried rice. It was AMAZING I have a picky 10year old who is a rice connoisseur and she wanted to order one to go. The rice was perfectly cooked with a perfect balance of egg, beef and veggies! There is only a single restroom in each women's / men's And the floor throughout the restaurant is sticky, lol so other than that... Can't wait to come back.

Very tasty, I usually get takeout and service is quick. I would like to eat there looks nice and cozy. I recommend chens fried rice.

Oh yes! I know some have said that Chen's isn't as it used to be. But as a first timer here I can't see how it could get any better! This is the Cantonese food of my childhood memories when mom and dad would take us to Canton Kitchen in Monrovia! Staff here at Chen's was just as nice and the food absolutely as good. I ordered the New York Style (bean sprout based instead of noodle based) Chow Mein with shrimp. Some restaurants call this chow mein and the noodle based version lo mein. But whatever you call it, call me to help eat it! I just love the lightness and the crunch. I paired it with the BBQ Spare Ribs which were perfectly cooked, tender and delicious! I only wish Chen's had been heavier handed with the sauce but I'm a saucy girl. Others might love it just as is. Chen's just hit the top of my list for Cantonese food and I can't wait to return again!

Service was good and nothing really to complain about with that. I ordered a noodle dish with chicken, shrimp, beef and they had my plate out to me in like 5 min which I thought was odd. When eating the food it honestly tasted old like they maybe had it pre made and just warmed it up. The sauce was salty and had the same consistency as gravy. All the meat inside it was rubbery and tasted old. Also tasted like noodles were not all the way done and had some crunchy parts in it. Paid 20.00$ for this meal and honestly could have gotten better fast food.

Food was delicious!! I had it delivered via Uber Eats so I don't know how the restaurant is like. I was impressed that it travelled well. Food still hot and lots of portions. Was worth it.

Superb old school Chinese food! Highly recommend in a sea of Asian restaurants! Food is high quality and flavourful!

We love Chen's authentic Chinese food always served hot from the kitchen. The prices are reasonable and the portions are big. Service is quick and friendly. Old school Chinese Ambiance. A Long Beach Gem.

Chen's is an American style cantonese Chinese restaurant on Broadway I long beach. There's almost never a crowd. They do mostly a takeout business. Fairly comprehensive menu. I had the s'echuan shredded pork. It wasn't really shredded but in small pieces. I ordered medium spicy but it came mild. Lots of onions which I love, soft and tender. Service was friendly and helpful. They refilled my water glass twice without my asking. Ambiance- chef's seriously needs to be renovated as it looks like it has not been upgraded in 20 or more years. Prices are reasonable. My dish was $13.50 and the portion was huge. Easy street parking on broadway.

They used to be good, but the order I just got is going straight in the trash. How is that pork fried noodles??? The assorted appetizers were cold and greasy. The eggplant tasted like bad orange chicken. I thought this would be a delicious treat but I'm just trying not to throw up.

I have been going to Chen's for over 20 years. The quality of food has gone downhill for many years. I've given it many chances. The last three times I've gone there I've been dissatisfied! They used to have amazing food! The service was just as bad. What a disappointment! Won't ever go back! Not that they care!

Pick Up Service: AMAZING Food: Spectacular I was having the worst day and on the verge of tears. This restaurant's food single handedly pulled me from the depths of sadness. 10/10

The food here is excellent!! Great service and very kind! You can't find an authentic family-style serving these days... Chen's is fantastic! Homey Walnut Shrimp is to die for and the Mongolian beef, curls your toes. Delish!

Ordered general Taos Chicken and Singapore noodles. The general Taos chicken was soggy and had an off putting flavor. Almost like it was cooked in a dirty sink with dish soap. We threw it out. The Singapore noodles had decent flavor but hardly any shrimp and the the pork has zero flavor. Very pricey as well considering how bad everything was. $16 per entree is too much. The chicken was 1 star and noodles were 2 stars. Find a different Chinese food restaurant. Even Panda Express is better

I been going here for about 15 years since I worked in downtown LB! It was one of the the go to places at lunch with coworkers whenever we thought about options. I have always had great service and the portions are great! I always recommend this place and even my friends from the east coast have to eat here each time they come out. They love one of my favorites which is the sizzling shrimp soup. I am disappointed that their potstickers got small or regular sized. Everyone I know loved the old gigantic versions and wish it came back.

I've been here before a couple of years ago and wasn't too pleased. But I decided to give them another chance and I'm glad I did. The orange shrimp and shrimp fried rice was delicious! Cooked fresh and the portions were great this time. The service was nice also. I'll be coming back soon.

Oh, Chen's, I have been a supporter since Mae was at the helm. This is the Lemon Chicken with the batter completely mushy and falling off. I have never called to complain since 1996 and they backed the chef. Yes, the chicken is quality but I wanted something crunchy not soggy.

Well, of course, after watching Shen Yun You probably should eat Chinese food. Well, that's what we did at least. What a great choice ! The food was delicious. If you've never had garlic Eggplant you're missing out. Everything really hit the spot and of course we let our waiter know that it was Cousin mermaid Judy's birthday and he's surprised us with a strawberry cheesecake what a sweetheart. He even ran over and sang happy birthday with us. That really made us happy. It's just a attention to detail is that really matters when it comes to listening to your customers. Plus you couldn't ignore the fact that she was wearing a Birthday crown lol. I love the red paint Good luck and prosperity and all the Chinese lanterns everywhere just beautiful five stars

I live around the block and it was my first time eating finally trying this place out. We ordered take out and the food was ready in 10 min. The flavors of everything was very mid. The chicken in both the orange chicken and general tao tasted old. It was hard to chew and not fresh. The rice and lo mein were good though but nothing special. I wouldn't order here again.

I never leave reviews but I feel that I need to this time. We got to the restaurant at 12:30pm on a Friday and the restaurant was empty. We ordered sesame beef and I asked the waiter if the beef was crispy just to make sure and he said yes, it is crispy, we also ordered a chicken called general something that it also says on the menu that it is crispy, when we got both dishes the chicken and the beef were both soggy, I don't know if the cook didn't fry the dishes enough or if the waitress didn't bring out the dishes right away so they ended up getting soggy. I expected more from this restaurant since it was empty when we got there. Truth is, we will not be returning.

Great! Definitely coming bak..customer service was good...shrimp fried rice was good.

Just here to say the deep fried napkin review is absolutely INSANE lmao I want to try this place but that was wild!!!!

I give up . As a long time LB resident , over 30 years , I have tried Chens at least a dozen times . I only tried them again , due to all our good Chinese restaurants are disappearing. The food is adequate, it's not the Chinese food I've had in the past . I will admit I've only had the fried rice , egg foo young , and some of the chicken dishes , generally I do takeout . They do GIVE a lot of food with take out ,the fried rice is overflowing in the box , the service is quick , I would not be aware of ambiance because they may have changed since I was inside over 15 years ago. Do not think I'll be going back !

I was planning on going to park pantry but it was super packed when I passed by. I was starving so I randomly walked by and wanted to try this place. I ordered the chicken salad and fried rice I was really surprised how good the chicken salad was the dressing was amazing. I would definitely come back.

Delicious food, great customer service, and available on most delivery apps. The Orange Chicken and fried rice are delicious!

I was here a couple of weeks ago With GF looking to give this place a shot. Always passed this place but never went in. We got there, and as we waited to get seated, the waitress came and just pointed at a table and told us, "There." We sat down, and about a minute later, she came with the menu and left. Not a minute passed by, and she came back asking if we were ready. We told her we needed more time and she left, this time for a few minutes. She came back and finally took our order. We ordered walnut shrimp, rice, and if I recall, one of the beef entrées. We got our drinks and maybe 15 minutes later we got our food. The food was actually pretty good. Beef was great, shrimp was cooked just right, and the fried rice was on point. Once we were done, we asked for boxes to go because it was a lot of food. We got the check and signed. We got up, and as we walked out the door, the lady had come back and asked my GF if she was going to tip. This was unbeknownst to me at that particular moment because I walked out first and proceeded to look for my keys and unlock my car as I had parked directly in front of the business. Once I put the food in the car and looked back, I asked what happened, and it turns out the lady had peer pressured her into tipping. I did not go back inside because my gf said to let it go at that point. Now, I will not discuss US tipping culture here on Yelp, but as far as I know, you tip people for going BEYOND service standards. You do not beg for tips for just doing the job. The food may have been good, but the aggressive tip shakedown made this visit uncomfortable. It may be a very long time before I give these guys another chance.

A former resident of long Beach suggested this place on Broadway, "best Chinese " um no! Love the bugs in my soup thanks. I'll ask for hot sauce on the side next time. Wow really. Found a better spot passed Hawthorne and worth the drive

Solid Chinese food and fast service. The house pan fried noodles are delicious! bughfgvchcfv

If I can give them zero stars, I would! This is completely unacceptable, and they just lost a potential new customer. This place is absolutely disrespectful and ablest. I come in here trying to pick up my order and the front desk worker was giving me such a hard time saying the food wasn't mine because I didn't look like the name that was put down for the order. This place deserves to be shut down and I will do anything in my power to ensure that it will be gone.