Cherry Creek Apartments

Cherry Creek has a prime location, spacious units, quiet scenery, and supportive office staff. The prices are on par with the market, and the leasing manager Atheyda is experienced supportive and very informative. The grounds are well maintained the units are well cared for. This property is definitely worth touring if you are looking in the Manchester area.

I have been living here for long time, and I would say it has been a very good experience. It is a very nice neighborhood, as I always say. At the same time, the staff in the office are very kind and helpful. Whenever something needs maintenance, they take care of it quickly. If we face any issues, they respond and handle them properly. There is also a small swimming pool, which is better than nothing. It would be even better if there were a gym like in other apartment complexes. I think that would be a nice addition. However, since it is 2min drive to Crunch fitness, that means is okay.

Atheyda was super helpful and knowledgeable! They showed me a couple of great options for units that fit my needs and answered all my questions with ease and professionalism. I also noticed that they were kind and friendly to the residents who passed through. It was clear that Atheyda’s presence is a treat to this community!

Although I ended up not moving into Cherry Creek Apartments due to unforeseen circumstances, I must say that my tour with Atheyda Walker went great. She was accommodating in getting me seen and approved especially under such short notice. I would advise anyone to give the property a chance.

I have lived here close to 6 months. i was going through a divorce so was having some anxiety about that. For 1 these places are beautiful inside and out. Amber, Dylan , Dexter are the sweetest and most welcoming office staff. The way Amber made me feel so at home on my walk thru and through the app process was amazing. I had a maintenance request and they did everything to get taken care promptly. It”s a quiet place and very secluded. It’s always clean and i love to sit out on my deck and enjoy the peaceful scenery. if you are looking for a place to live that is quiet, and respectful with amazing office staff who are there 7 days a week. Then this is the place. Definitely a safe place. I glad i found my long term place.

I've had an amazing experience living at Cherry Creek Apartments. The service here is outstanding — every time I've had any sort of maintenance issue, the team has responded quickly and resolved the problem without delay. Their prompt and professional support truly stands out. My apartment was recently renovated and has had minimal issues since I moved in. It’s modern, comfortable, and well-maintained — making it a wonderful place to call home. Overall, I’m very happy here and highly recommend Cherry Creek Apartments to anyone looking for a reliable and pleasant living experience!

I was surprised that the office was open on a sunday. The leasing agent was knowledgeable and the 3 bedroom town home was really nice. Atheyda was great to work with.

Had a wonderful experience touring the property. Atheyda was the best, couldn’t ask for someone better to show us around.

I lived here almost 3yrs because the location was ideal for me and price seemed reasonable at the time. There was a leak in my ceiling by sliding glass door that allowed water to leak onto floor every time of a hard rain. Despite 4 requests, this was never fixed and resulted in messes and moisture, mildew & mold. Management's "solution" was to spray expanding foam into the wall above and offer to spackle over the hole in my ceiling. The leak itself was never fixed. Since I moved out, my allergies and health have improved greatly. The buildings are all literally falling apart. Gutters have fallen off, resulting in pooling/flooding. The laundry rooms rarely work as intended. The last time I was at the pool, the water was green/cloudy. When it snowed, the sidewalks and parking lots were not cleared. We had a handicapped resident in my building. We, the residents, had to shovel the sidewalks for him to use his walker each time it snowed. The flooring in my apartment became worn under my desk chair. Management deducted my security deposit to charge me for their inferior/defective flooring that wore prematurely under normal use! Oak Spur Hills Mgmt, LLC is the owner of record. I regret ever moving in and recommend you STAY AWAY!

I lived here for 10 years. I always paid my rent on time & kept my apartment clean. I moved in June. I get a bill for $896.00. I paid a $300.00 deposit when I moved in. The $896.00 bill for counter tops, medicine cabinet and blinds. Nothing was new when I moved in 10 years ago. I called to discuss this with the office personal but no one will return my call. I spent a lot of miserable summers here because the air conditioner is always broken. I still paid my rent on time. Now I'm expected to pay to rehab this apartment for the next tenets or I will be sent to collections. I just feel like this is so unfair. I called and left several messages and as of today no one from Cherry Creek Apartment office staff have bothered to call me back.

Changing my 5 star to 2: POOL: My roommate and I moved in June 2018. We were told the pool would be opened the following week, then the next, and so on. The pool never opened last year with claims that it leaks. This year: They said it will open and hiring a contractor to work on pool as soon as it stops snowing. When spring hit, I asked about the pool and they said it isnt being opened again this year because the contractor came late and then never returned. LANDSCAPE: About three months ago, mulch was put down along our building on the sides of front doors. We have 6 units in our building. I stopped in the clubhouse last month and asked the new manager, Derek if he is aware there was still about 6 large lumps of mulch untouched. They look about 6" high and 2 ft. wide. He said he knew but that the landscape company never came back. Here it is another month later and the large piles are still present. PARKING LOT: When we were being shown the townhome, we were told that the mini parking lot that goes up a small incline off to the left (right of our building) is used for my building. There are 9 spaces. There is a building to the right of the lot with about a dozen units and like 13 parking spaces in front of it. When we moved in, we discovered that this lot is opened to both buildings. It is mainly occupied by residents from the unit to the right which means that if the lot is full from the other building, then everyone from my building needs to walk about 150-500 ft up/down the hill to our parking spaces. When I complained they said there is no assigned parking spaces. Now, I am currently an exception with a temp. handicap space due to hip surgery but not the point. I have talked with neighbors in my building who were told the same about the lot nearest to our building that it would be for our building. The irony, there is a St. Louis County Police Officer who lives at the adjacent building and parks his 2 vehicles in the mini lot and lately, he has had his police vehicle parked up there as well. Must be nice. Many of us have complained but it seems to go unresolved. BROWN RECLUSE: For over a year now, including the cold winter, we have been dealing with a Brown Recluse infestation. The apartment has been sprayed every month but apparently has no effect on them. We have had anywhere from the size of a dime to half-dollars! They put glue traps down but unless the traps are hanging from the walls and ceilings and it isnt doing any good. Every time, we find another, I take a picture of it and the smashed pieces of the wall/ceiling and email it to the office staff. I was just there again yesterday and asked to be put on the exterminator list again. Derek gave me a sassy comment about how they have not received any other reports from other residents. I looked at him like, and this is my fault how? He said they would be under the boards. So, am I to pull up the carpet and check the wood? Maybe they need to do this. Last night, I looked up at the ceiling just above the ceiling fan blades and there was a Brown Recluse size of a quarter around 11PM. I snapped photos and of the remains on the ceiling from my shoe and emailed the office. In the email, I asked if they could check the records of the tenants before us. Well, I stopped in today and ask if he got my email. He said yes. I asked about former residents and he said it wasnt time sensitive and might get to it tomorrow or this week. He seemed nice and great in the beginning but his relaxed attitude of everything at the property has gone down hill fast! Over the winter, I was bit by a brown recluse while sleeping. It tore a small hole in between two toes. I showed pictures to the manager before Derek. Ashley was transferred to another property but one; she had so much empathy and she got things done. Derek seems to procrastinate. Whenever, outside contractors come and blow leaves or powerwash, all of the doors to the units are covered with debris and anyone with welcome mats, they are blown off to the side. We usually complain and the maintenance staff fixes. As far as the rest of the office staff. Molly is the new assistant manager but seems fair. We just lost Rachel to another location who was great. The maintenance staff is awesome and very friendly. We renewed our lease thinking things would change but so far, my 5 stars has now changed to 2, maybe a 3. In my life, I have been bit 2x by a brown recluse. The first was in the woods. But,the hole in my toe was a painful healing process.

I lived in Cherry Creek Apartments for one and a half years with my sister who lived there for six years. We were forced to move without explanation. After our move in July, my sister got a bill for $900. That was on top of the $600 deposit. Again as in the other review, it was for counter tops, blinds, spots on the walls....things that a regular apartment complex would eat the cost of fixing after a long time tenancy. Since we were forced to move, it was quite expensive. My sister could not afford to pay what they wanted immediately. So they immediately sent it to collections. The maintenance is TERRIBLE! The front door never fit properly in the jam since the day she moved in. The pool was empty all summer (2018) because it will not hold water. But they still advertise the pool in large photos on their website. The only thing honest about their website is that it is a great location. Which it is. They will not respond to phone calls or emails. So don't expect help from the management.

I have lived here for about 4 or 5 years now and this place is a pain. Any time i have work orders put in there system, they either completely ignore it, or take forever to come out and fix the issue. Every year when its time to renew your lease, they raise the rent of course, and since i've lived here, my rent has went up to almost $300 more than when i first moved in, and i am living in the same apartment! The only amenity they have is a pool, which they didn't even open for the entire pool year of 2018! They said they needed to redo the entire pool before it could be opened again and here we are 3 months into the new year and no work is done yet so we will see if they actually open it. They did not offer any one compensation for taking away the one positive thing they have going for them. maintenance here is a joke about up keep around the buildings. there is constantly trash in the grass and sidewalks, that the groundskeepers are suppose to take care of. a huge tree that is half dead drops huge branches anytime its windy or storms, so its not safe parking on that side of the parking lot. People who live in the buildings constantly leave toys, bikes etc outside laying around, but when i left a walmart bag with soda bottles in it to take to the trash for more than an hour, we got a letter saying we would be fined $50 for "blocking a fire exit" mind you the walkways are about 5 feet wide and the bag was only about 10 inches wide. The laundry rooms on site are a joke. There is one in every other building, with only 1 washer and dryer in the room. So if anyone else out of the 100 people that lives there need to do it at the same time as you, good luck. And to use those laundry machines you must add money to a card, which is located in the office instead of the actual laundry room, then you must be there before they close at around 530. If you resign your lease, they will up your rent but as compensation to that, have someone come clean the carpets, but my last time that was suppose to happen no one ever showed up and they never rescheduled it. You are not allowed to have any items on your balcony, even though you pay rent there, you will get fined for it. Please save your time, money and patience and go a block down the road and rent from one of the many other places that are $100's less than theirs with more amenities. DO NOT WASTE YOUR TIME HERE. i wish i would have listened to the previous warnings of this place.

These apartments are filled with recluse spiders, and other bugs i'm not familiar with. My gas bill was outrageous because of the all he gaps in the sliding doors and windows. I rented for a year, and they raised my rent by $250.00 when it was time to renew. We did not renew.....they kept my $400.00 security deposit and charged us an extra $400 for damages?? awful! They never did a walk thru with me, they just sent me a bill for damages that they made up.