Chez Pierre Bakery Lakeview

My family and I have patronized this particular location for years. I must say that the last owners were better managers. The staff and atmosphere was more pleasant and that made the experience that much more enjoyable. Today, my consort and our 6yr old daughter went for lunch. We were not greeted by any of the 2 employees behind the counter. The cashier went straight to ask what we wanted to order. We ordered the same thing we always order. My salad and my daughter's coconut shrimp came out at the same time. My daughter said thank you to the lady (I'd never seen her there before) who brought the food to the table and she didn't respond but gave her a little smirk. My inquisitive baby girl asked me why the lady didn't say "you're welcome" and why she made the tiny smirk. I responded to her that some people are just rude or unhappy and not to worry about it. That just wasn't enough for her. She wanted to know what was wrong with the lady so she went to ask. My baby girl is super sweet and gives positive words and hugs. I think she thought maybe she could help her feel better. There were no other customers at the time, so I didn't give her a hard time about asking the lady what was wrong. I hear her little sweet voice asking the lady what was wrong and why she didn't smile. The lady responded to my 6yr old that it was too hot in the cafe and she doesn't have to smile (the air conditioning has been out in the cafe for a while). I was totally taken aback by her response to a child. However, my daughter wanted an answer and she got it...lol! She's very lighthearted so although she was disappointed, she moved on from that feeling quickly. A gentleman brought out my consort's meal but his coconut shrimp were old and dry. Some of them looked a day or two old. They were inedible. Once my consort was back from the bathroom, he got the lady's attention so that he could tell her what was wrong. She did not acknowledge him but motioned to the gentleman and pointed him to our direction. At that point, I was sure she had to have serious issues that had nothing to do with us. However, she should have left them at the door before she clocked in. The gentleman had everything remade fresh and it looked more like what we were used to eating there. My salad was the usual, but much less enjoyable because of the attitude and carelessness of the cashier. Although, the place is not perfect, we had never had such a bad experience there as we did today. Upon exiting, there was no farewell either. Once outside, I saw the lady who is usually at the counter (who I assume is the manager) and I asked her about the cashier and let her know that she was not very nice. Her response was: "o.k.", then she rushed inside. I can't confidently say if I will ever return. I will say though, if I ever do, and my experience isn't significantly better than it has been lately, I will never return. I'd love to see a smile on at least one employee's face, some training in customer relations, an increase in morale and no more leaning on the pastry counters with cell phones. As of now, I could not, with good conscience, recommend this cafe.

Coming for a break or some sweet treats, there is a lady who was at the cashier and also barista that barely smile or make you feel so much welcome , I don’t know what they been through or could be bad day but at least don’t show a grumpy attitude or shady like that to your customers, it’s happen more than 3 times . That could be a place for stop by one time and don’t have to come back anytime

Croissants were good. Sweet tea tasted old. They swapped it for another drink and served food quickly, so service was good. Cute decor. Would come back.

Best Chantilly Lace cake ever.... lots of fruit, beautiful, scrumptious cake that was SO fresh, moist and light. Divine!! The young lady was so helpful and pleasant.

Met a friend here for lunch on a Monday. Go to the counter, place your order and pay. Everything was clean inside. The service was friendly. The shrimp rice bowl was good and fresh.

I used to eat here frequently, despite their lack of customer service, because the pho was decent and in the neighborhood. However, my last two experiences were absolutely unacceptable and have convinced me to NEVER return. On one visit, I found an incredibly long hair in my bowl of pho. While I was disgusted, they offered me a free meal to make up for it, so I gave them another chance. BIG MISTAKE!!!! When I returned the following week, they served me pho with spoiled beef that smelled horrible. What made it even worse was their complete lack of apology or accountability. This made me suspect that these issues weren’t accidents but a result of their consistent disregard for quality and hygiene. This is a serious warning to everyone: DO NOT EAT HERE. They cut corners on food safety and customer service. IT’S NOT WORTH THE RISK!!!!!

They had a note on the door that says due to a shortage of employees they have shortened hours. I believe this is a lie. I believe there are plenty of people who will work. Right down the street there are a dozen employees at Another Broken Egg. What you probably have madam is a management problem. You're probably a control freak who doesn't know how to talk to people and your compensation probably sucks. Your product tastes fine. Space seems a bit crowded. The cashier who helped me seemed afraid of her shadow.

We came in, we were very kindly acknowledged and greeted by a lovely young lady. Wonderful service first of all. Secondly, the food. we got the coconut cream pie, the lemon (i forgot what its called), and a canoli. compared to Maurices Bakery in Metaire (which used to be our regular), this place is way better. the canolis dont taste stale. Food is reasonably priced. Honestly, everything was great here and we will definitly be coming back! This is our new go-to bakery here in the city

Chez Pierre is still one of my favorite spots for Vietnamese food in the city. Their pastries are amazing as well. If you find yourself in need of catering, please, please keep them in mind. At work we sponsor small events regularly, and Chez Pierre Bao buns are ALWAYS a hit. People love the little grilled-pork-filled buns, and i think they appreciate trying something a little unique. I can't neglect to mention that whether I'm having a tasty pho in person or taking a catering order to go, the staff is always efficient, professional, and friendly.

AS soon as we walked in the shop we were not greeted, the person behind the counter was rude, telling me what I should buy instead of her letting me tell her what I wanted. This was going on the entire time we were in the shop.

I love Chez Pierre! I highly recommend to anyone who wants to try a French and Vietnamese bakery. Their meat pies are my favorite and I always look forward to stopping by in the morning before work.

Met a friend here for lunch on a Monday. Go to the counter, place your order and pay. Everything was clean inside. The service was friendly. The shrimp rice bowl was good and fresh.

DO NOT EAT HERE!! I wish there was a button for ZERO STARS! I went there on a friday and found hair in my food. they replaced my order and the meat they tried to give me was SPOILED!! IT STUNKED SO BAD!!! They lack customer service and cut corners! Take this as a warning and DO NOT SPEND YOUR MONEY AT THIS PLACE.

Im sure the bakery is great but the phō was not authentic and overpriced in my opinion. I'm just rating the phō.

Love this place. It's a bakery with Pho and other great Vietnamese cuisine. The crawfish pie is to die for. Have to get there early because they go go go. The folks are friendly and accommodating. Yes, the baked good are fresh and sooooo good. Just don't let my doctor know. Remember to support your local busines

Zero stars due to quality and taste of an overpriced and old birthday cake. Paid $50 for an old and tasteless cake. I'm pretty sure the cake has been sitting around for a long time for it to taste like that(refrigerated taste). The icing and cake crumbled apart as we tried to cut into it. Highly disappointed and upset for paying for this cake. It was not worth the money at all. Even though the cake is sliced and served no one ate it after one bite. Never again.

Cute bakery! They also have Vietnamese food. My daughter had the pho and I got the shaking beef. Prices are reasonable, service was great, and we left very happy!

I was looking forward to trying the baked goods, since it is close to home. Unfortunately, the eclairs and the napoleon were filled with a gummy pastry cream. I don't mind paying a little more for quality, but this was very disappointing.

If I could give this cake no stars, I would. Undoubtedly the most horrible cake we paid $50. The cake itself was well baked yet flavorless. The icing had a faint mocha flavor. It was just void of any flavor!!! The decor was an insult that you could buy at a store. Will never come back again.

I was very disappointed in the food from here. The Chantilly cake had absolutely no flavor - I could have been eating a dish sponge and not know the difference. I threw it in the trash. The beef banh mi was the strangest banh mi I've ever had - one side of the bun literally had soy sauce poured onto it, the other one dab of mayonnaise. The beef was not saucy or marinated and was tough (not to mention there were very few pieces On the sandwich). I threw away the bun and ate the insides. The shrimp rolls were normal shrimp rolls except that the shrimp still had the hard shells on the tails! So you have to undo the roll to take off the tails, which ruins the roll and turns it into a huge mess. The peanut sauce that comes with the shrimp rolls is good. I didn't like the food. However, the inside of the restaurant is beautiful, and the staff was very friendly and helpful, hence the three stars. I won't be back.

I love this new location! I love the decor and ambience. Wow! There were so many different kinds of desserts in the case! I will be back to try a few. We just had a quick bite to eat. The staff was very nice and helpful. I loved the coconut shrimp. The shrimp were crispy and so tasty. My mango avocado chicken salad was da bomb! I think it's my new favorite salad ever.

Great breakfast, coffee, and treats for good prices. The staff is always very nice as well!

Lovely, quiet spot to enjoy a coffee and dessert. There's limited seating outside but you can pickup and take-away. City Park is just a mile plus away.

The tart of the fruit tart was soggy and soft. The Napoleon was also stale. Do they just save the ones that didn't sell overnight to resell?????

Okay, we like Vietnamese food! We have been to a good number all over the country. This was really good! I had the pork Banh Mi' and the bread was perfect, the meat was grilled with an extra seasoning that made me think of hot sausage that reminds you that you are in New Orleans. Very good! The shrimp spring rolls tasted really fresh probably because you could pick your own protein. Also had the Pho, it was rich and yummy. A little heavy on the black pepper, but I liked it. The service was great and the tub of chili oil on the table said we were in the right place. Pastries look good, but we have not tasted those yet.

The spring rolls are absolutely the best I have ever had, the Vietnamese coffee is delicious and strong, and the Banh Mi po boys are delicious. Food is always fresh!!

The banh mi and spring rolls are deliciously fresh and flavorful. French bread is pillow soft. Items are inexpensive as most are under $10. Fast friendly service. So happy to have a quality Vietnamese eatery close to my neighborhood. Try it and you will live it.

Another update, after my previous review management contacted me and made it right. They obviously care about their customers. We were glad to have another experience at Chez pierre the pastries were delicious and as always the food was on point!

I love this place. Great place to study, eat, or chill. The staff is amazing with their service and the pastries are divine.

This place is disgusting. The cake was prob thawed out from the freezer since they opened. They call themselves "authentic French"?! Who told them that lie??? Go spend your money elsewhere.

Chez Pierre has amazing desserts and sandwiches. You got to try the thin chicken sandwich and any of the baked desserts, you will not be disappointed.

who's a thunk it? really good, fresh and flavorful Vietnamese inside a bakery! It's easy to get sidelined by the amazing pastries all around, so save room for their Ban Mi - delicious.

The cheesecake is tiny, the fruit tart was just ok, and the iced coffee was good. $19 for 3 things.

Bubble tea in Lakeview?? Yes! This was the perfect spot for a late lunch on a rainy afternoon. The pastries at the front door all look so fresh, it was hard to make a decision. I settled on a coconut macaroon and a Thai bubble tea. Both did not disappoint! My husband had the pork vermicelli bowl and shrimp spring rolls. Everything was clean and the portions were hearty. Highly recommend and we will definitely come back!

I come here with my partner and baby a lot for snacks after my dermatologist appointments and today was my birthday and I came by my self and the lady gave me a cake ball and wished me happy birthday and it made me so happy !!! When I went to my truck in my dermatologist Parking lot I had a lady who ran a business in the same business to it tap on my window yelled at me for parking there and I told her I was just at the dermatologist a second ago but she just stood there for a second mean mugging me while it poured rain then she walk off !!! I just wanted a treat for myself since I was alone on my birthday :( and that what compelled me to write this review because it was a Juxtaposition on how different business operate and gave me some appreciation for this small cafe

Delicious desserts and awesome vietnamese food. The owner is amazing and you can feel the love. Eat here!!

I go there quite a bit to pick up lunch. The chicken banh mi and the shrimp spring rolls are my usual. Everything is always good. The banh mi could use a little more chicken on it but everything tastes great. I hope they keep their prices the same. These days all places are pushing the regular customers out by price increases. The 4 star is only because the desserts are so high priced. Very nice staff though and will continue to frequent this place.

Pleasantly surprised at how fresh and delicious the chicken caesars salad was at such a quaint place. Most places you go to now days use low quality "meat"/meat parts. They served high quality white meat chicken breast. It did not taste microwaved but rather grilled with good intention. The Caesars dressig tastes so rich and creamy. Very good quality Caesars dressing as well and the Romain was so fresh, I wouldn't doubt they were growing right in the back.request they go light on the parm unless plenty of parm is your thing. ENJOY!

Not worth the calories. That's what I thought as I ate my chocolate croissant and tried to drink my not great coffee.

Too expensive and not a large enough variety. The petit fours I got were not fresh and not impressed. I won't be returning.

The mini cakes are the most dry cakes I've ever eaten in my entire life. They need to become Vietnamese lunch and dinner only bc their shaken beef is the best around. All desserts are horrible..

We're so excited to have Chez Pierre in Lakeview! Delicious pastries and yummy food. Excellent customer service too. They are so sweet! It's hard to find a place that has both-great service and great food. Make sure you give them a try.

They need to stick to the sweets and stay away from the savory. Absolutely the worst bowl of Pho I have ever had. The broth was bland and the eye of round was cut like strip steak instead of thinly sliced. Not worth the wait or the money.

So happy Chez Pierre opened in the neighborhood! I had really been hoping that we would get good Vietnamese food in Lakeview. The pho, vermicelli bowls and coconut shrimp are delicious, and the prices are really reasonable. This is a great place to get food to go. The pastries are very tempting whenever we pick up dinner.

What a surprise it was to find a bakery and cafe with authentically delectable European flavors in this revitalizing stretch of West Harrison Avenue! Their pastries, cakes, and other sweets are beautifully, if not seductively, displayed, which are then complemented by the attractively decorated but not overdone dining area. Rounding out the experience is the professionalism of the staff who deliver exceptionally friendly and accommodating service. Very well done!

Avoid these terrible desserts! Chocolate cake was all crisco and no chocolate - bland grease bomb at $6 a slice. Cream puff was a similar grease bomb w zero flavor - I've had better pastries at Winn Dixie - expensive waste of money for bland desserts

Dine In or Take Out, the food and service is amazing! I love to go for the coconut shrimp salad or Vermicelli bowl, but we've tried a bunch and everything is good! Service is very personable and helpful! Also a great spot to meet with clients or study with some coffee (Vietnamese Ice coffee is addicting)! My new go to Lakeview lunch spot!!!!

Delicious food (especially the shaken beef) and consistently High-quality pastries. I'm glad this place is close to my house, I'll definitely be taking guests/ visitors here.

I am so happy they came to Lakeview! They are open early, friendly and make terrific food, what more could you ask for?!

We went on a Saturday night and the food was really great! The service was fast and people were very nice and accommodating. I had the steak Banh Mi and my friends had the Pho. More than enough food to feel all of us. The pastries were so moist and tasty. Will absolutely go again!

Most of the pastries and meat pies we've had have been fantastic. We ordered a Bûche de Noël (Yule Log) for Christmas. It was $36 for a 12 inch log-and we ordered traditional chocolate. It looked very pretty. It tasted AWFUL. It was just cake and whipped cream-it didn't taste like chocolate AT ALL-and the whipped cream wasn't sweet. All of the whipped exterior whipped cream fell off when removing the ornaments and when it was cut. The cake was wet with water-like it had been rolled up too warm. Every other Yule log I've had has had icing on the exterior and whipped cream in the inside. Won't ever order again

Was excited to try for the first time, heard a lot good things. I called to check the storm hours for the tropical storm - someone answered after several seconds and was laughing, asked how he could help me, I proceeded to ask their hours, and he responded saying, "Sorry you've been disconnected," and then hung up the phone on me. I guess I didn't find it as funny as the worker laughing on the other end.

Excellent quality and pleasant ambiance. The meat pie is substantial, and even the day-old scones were fresh tasting. Good coffee. Quick service.

Probably best to avoid for breakfast. Went at 9am on a Saturday and they didn't have much to select from. Half the breakfast menu "was unavailable" and the pastries were just okay. Willing to go back to try their Vietnamese food possibly.

Everything is very good, but a few suggestions & tweaks for the new Lakeview location.... how about the option of Mayo and/or Pate' on the Banh Mi sandwiches? Also the option of Peanut Sauce with the Spring Rolls, not just Fish Sauce?

Thank you for opening in Lakeview. We enjoyed the Banh Mi & Thor Nnong tonight and look forward to sampling the remaining menu items soon. All of our dishes delicious.