Kevin T.
Yelp
As someone who loves CHICA San Chen, I was enamored when they opened one in Chino. I was able to go during their soft opening and occasionally afterwards and as soon as you enter, it's super clean, organized, spacious, and has that modern/chill vibe, very unique.
As someone who has many tea options to choose, it was special that the staff offers you a small sample to try. I was also able to have a short experience where they show you all the methods and all kinds of different teas. Exceptional service, super friendly and professional.
Aside from ordering in stores, you're able to order online as well. There's also a kiosk inside but I haven't seen it being used or online, perhaps it'll be in use when the cafe is busier than usual. This location also has indoor seating (limited) but it's more than enough to go around with all the orders going in and out fast. Parking is free and plenty to go around.
I usually get the Cassia Black Tea with Mousse, but because of the samples, I was recommended to try the Lemon Condensed Milk with a hint of Mango. The drink has a good balance of sweetness, and because it's condensed milk, it surprisingly has a good balance of smooth and thick, very tasty to drink.
CHICA San Chen always/most of the time has a long wait due to how popular it is, but this location is not as packed as other locations. Quality of the drinks are exceptional and service is extremely fast. You can't go wrong with getting CHICA San Chen. Will be back often to try the other catalogs on the menu.