yoli Zerna
Google
I regret to say, placing online orders here is a recipe for disappointment. The hot and sour soup tasted like salty dishwater with mushrooms that seemed to have been plucked from the compost bin, and don't even get me started on the orange chicken. It was more like chewing on rubbery, day-old leather than anything resembling poultry. Despite the empty restaurant, the cashier showed no interest in fixing the botched order, insisting they 'don't do that.' When I demanded a refund for incorrect order she flat out refused. Save yourself the trouble and dine elsewhere.
Update**
I find it rather ironic that the business managed to respond to my review but couldn't spare a moment to call me when they couldn't fulfill my order. A simple courtesy call could've saved us both the hassle. When I requested to cancel the order, the cashier's response was as lackluster as their service: 'We don't do that.'
When I tried to reason with the cashier, she callously brushed off my request, claiming they 'don't do that' because the food was already made. When I mentioned disputing the charge with my credit card, her response was equally dismissive: 'We will dispute it too.' Talk about customer service! In the end, I reluctantly accepted the food, only to be met with a taste that matched the experience—nasty."
From the business
"To be noted, you asked us to give you a side of lomein instead of rice which we don’t have an option at you. You flashed out saying anyway you’ll dispute with your bank. I’m sorry but seem like we are not right for you."
