Chip City

The thin cookies here are the epitome of "classic." They're exactly what I want whenever I'm craving a cookie, and the fact they come out warm puts them over the edge. Friendly service, cheap prices, great cookies. This place is already a Newbury staple.

I’ve been wanting to try the Dubai chocolate for awhile, found something more amazing! Dubai chocolate cookie donut! When I’m in Boston again I’m stopping in to try more flavors😍 So cute inside too!!

First time trying these, cookies are not moist, warm, or very flavorful…. Insomnia is way better, just go there

The employees were extremely nice. I dropped a cookie on the floor(the cookie was still in the bag) and I fully intended on still eating it but one of the employees saw it happen and gave me a whole other cookie for free. That alone deserves five stars. The cookies were amazing, the biscoff cookie was one of the best cookies I've ever had.

Probably the best cookies I’ve ever had. They blow Levain Bakery and all the others out of the water. These cookies are tasty and they have depth. I love the variety too.

Amazing local cookie shop! Delicious cookies with cool flavors. Nothing beats a warm chocolate chip cookie. Can’t wait to go back!

Julio was an excellent salesman. The dairy free cookies are to die for. I love their business model and how they make the store exciting

Cute shop, friendly staff and great selection of cookies. Had the Kataifi Baklava and Cookies N Cream cookies and they were amazing!! Love these cookies way more than the other chain stores. Chip City is a must try!!!

Easy online pickup. Chocolate chip cookie is thick, crunchy outside, soft inside- really good! Comparable to Levain for taste and price.

I was excited to try this spot for the first time as a visitor to Boston, but it was just alright. The inside honestly felt a little dirty and I wasnt met with the sweet smell of freshly baked cookies like I would've expected. I think the dough for these cookies must be mass produced and shipped to the store as they all looked suspiciously similar. That also explains why the making area is hidden. They taste fine, but I'm not dying to return.

I enjoyed Chip City during my time in NYC, so when I saw that they opened one in Boston on Newbury Street, I definitely wanted to try. It relatively small location, you basically just buy the cookies and exit which is what we did. They don't really have a system of ordering since there is no queue/ropes. Chip City cookies are relatively large, delicious, and soft, just how I like my cookies without being too sweet. Favorite would be birthday confetti or chocolate chip. Make sure to try their special cookies.

After walking around Newbury St for the day, we decided to stop by Chip City. The guy working at the front was awesome, super friendly, upbeat, and clearly passionate about the cookies. He answered all our questions and let us know that flavors change every friday. He mentioned tomorrow's lineup included Dubai Chocolate and Biscoff Cheesecake, so yes, I'll be back very soon. He offered us a free sample of the red velvet cookie, and it was delicious. It was crispy on the outside, soft and gooey on the inside, with a delicious cream cheese filling. We ended up getting the s'mores cookie, which was also really good. I loved that it was rich but not overly sweet, you get the gooey chocolate and marshmallow without feeling overwhelmed by sugar and sweetness. Overall, a great experience, from the cookies to the service to the vibe. I'll definitely be coming back soon to try more flavors!

Well I don't think it was a cookie - but it was fricken delicious. Honestly I don't know what it was... like a cross between a croissant and a cookie ? I don't know and I don't care. I'd go back! .

One of the best cookies I've ever had. Service was also great, guy behind counter was friendly and offered his opinion on each of the cookies. It's got a hole in the wall vibe with inviting ambiance.

Good warm cookie with good variations. Super quick service and I can always appreciate an estimation of calories. Not bad especially after a few drinks

The store has a very welcoming presence with an equally welcoming staff. The store was very clean and I enjoyed the overall brand design. There were various cookie options and I opted for one of the seasonal cookies (White Chocolate Cranberry Oat), while my friend ordered a S'mores cookie (a classic flavor). Both cookies were very sweet (perhaps overly sweet) and had a gooey center that teetered on undercooked. Perhaps I would have enjoyed this more with a glass of milk to curb the sweetness but at $3+ for in-store purchase that hardly seemed worth it. I found myself comparing this store to similar brands such as Levain and Crumble which also boast $5+ cookies (and rotating specials). The cookie options here appealed to me more than that of Crumble (as well as the overall flavor). However, nothing has beat Levain (near perfect cookies). I may find myself trying another flavor sometime (with a glass of milk from home) but certainly not a place I would find myself craving.

dairy free brookie was pretty yummy, crispy edges and slightly soft inside and not too sweet

Very good, warm cookie!! I enjoyed it thoroughly, very gooey just how I liked it! I will be coming back!

Cookies are actually delicious! Service was nice. Ambiance is clean, i just picked up my order and left! The cookies are not overly sweet, just right! They are expensive but comparable to dessert in the area!

very low quality for a specialty shop. Not even close to what you get at Levain or other comparable places. Will not return

I ordered the Reese's Cookie. Decent size and was warm from the tray. I would've liked more topping and a little crispiness from the chip~

I like them better than cookie crumble. My only suggestion would be to throw in a weekly healthier cookie or cake for those that don't indulge in the sugary cookies. I usually buy a1/2 dozen for work but there's always one that is looking for a oatmeal carrot cookie sort of treat.( btw, the cookies are big enough to share with 3 people) .The staff is always very friendly and your points add up quickly. I have only been there 3 times and I already got free items.