Chip City

I was pretty impressed! Usually I skip the surveys and reviews but the customer service here was excellent. The store was bustling with activity and yet the clerk still made time to explain the various flavors to the customers and remained engaged the whole time. The cookies themselves were also extremely good. I got to try the Crookies on their big grand opening and they absolutely live up to the hype. Those flavors definitely go hard, my favorite one was the cookies and cream. Definitely looking forward to returning for more flavors

This place is a nice cookie shop! 🍪 Chip City on the Upper West Side 🗽 serves a wonderful selection of delicious 🤤 cookies! Definitely try the Triple Chocolate 🍫 Cookies or Cookies and Cream 🥛 Cookie! The store 🏪 is nicely decorated 🛋️, the staff 👨‍🍳 is super friendly and helpful, and the service is quick. ⏲️ I wish I came here sooner! ⏰

Let’s just say if you can smell the cookies from outside you MUST go inside and try a few . I was visiting from Florida and I stumbled across this shop after leaving the history museum and I wasn’t disappointed. The employee was friendly and recommended the cookie butter and it was to die for my partner had the Oreo one it was also great !!!

I was skeptical about trying this place, as I've been a Levain's customers for years now. I think I still prefer Levain's but this place is pretty good too. The one area where Chip City has the edge is in the options that they offer. I wish they'd sell an sample assortment of cookies - like maybe 1/8 of of 8 different types of cookies. I'd totally pay for that.

Staff are friendly and attentive and that’s a major plus. My introduction to Chip City was made at this establishment and I’m in love 🥰. The cookies are absolutely fresh and delicious. I prefer them pretty warm since they taste so good however, some cookies do taste better after they get a bit cooler but that’s my preference. My friend and I visit Chip City frequently across the city. We love their weekly drops despite them pushing certain cookies 🍪 back to other week. These cookies are superior to any of the other brands and stores in NYC. You must try Chip City.

Chip city in my opinion one of the best cookie places I have ever been to. The people are so nice and the cookies are so creative but the best one is definitely the classic chocolate chip.

I've been to this Chip City several times and have always received good service. The selection is excellent and all the cookies are available. I gave four stars to atmosphere only because the store is very small. When it's busy there is no place to stand inside.

My daughter 9 and myself had an amazing experience for it to be our first time. We got cookie butter 5 stars. Cookies and cream 5stars and lastly i do not like chocolate but the chocolate chip was the best cookie i have tried this far And affordable! :)

Chip city has become a need in my life!!!!! We have to come by at least once a month after trying it for first time, to get to try the new flavors they bring out to the market. Their cookies are THE BEST and love the variety and nee creations. So far, I have tried so many flavors: horchata, hot honey cornbread, cookies&cream, brookie, frootie crunch, lemon poppyseed, apple something, chocolate chip, triple chocolate, wild berry strudel, confetti, blueberry cheesecake, oatmeal pie, whit chocolate macadamia, nutella seasalt, res velvet cheesecake, carrot cake, chocolate raspberry cheesecake, strawberries & cream, and my ultimate FAVORITE cookie butter with biscoff... My list is so long and I think I'm missing, but that means I DO LOVE Chip City cookies and they always ALWAYS leave me coming back for more and wanting to try more flavors when they come out. 100000% recommended!!

Always thrilled to go to chip! Went to celebrate my birthday and try the brownie cookie , yum!

These cookies are better than some of the other popular cookie companies (hint hint). Most of the flavors are not so cloyingly sweet and doughy which is a personal preference that we like. The Brookie is one of my faves and so was the Horchata but we heard a rumor that they are sadly discontinuing that one. We are in mourning.

I'm probably not alone in feeling like it's increasingly difficult to distinguish all the chains and chainlets specializing in half-pound, Instagrammable, kid-friendly cookies that everyone enjoys, even if they struggle to admit it. Chip City isn't doing anything wildly different from its counterparts in the niche (and presumably cutthroat) colossal-cookie sector, but it's worth visiting, and it's a standout in some important respects. For one thing, the hospitality is exceptional. Every time I've been here, the staff has been unfailingly informative and welcoming, leaving me absolutely no choice but to tip $1 on a $5 cookie. Also, the rotating cookie cast always features at least one option for special dietary desires/needs, such as vegan and gluten-free. 90% of patrons, including yours truly, don't require such accommodations, but they're absolutely essential for the 10% who do, and it's something I commend. As for the cookies themselves, I'm simply not buying the criticism -- extremely common in reviews of jumbo-cookie joints -- about items being cloying or underbaked. You know what you're getting into when you walk into a place like this -- it's not some elegant patisserie or minimalist chocolatier, so yeah, they're gonna be a little heavy-handed with the sugar. And look, unless you're biting into raw cookie dough, a soft center is part of the appeal with a frisbee-size cookie -- it is, ideally, a study in contrasts, from the crisp edges to the chewy middle. Chip City does what it does and it does it well -- it's not using esoteric, hyperartisanal ingredients, but nothing tastes like Duncan Hines. It sells fun flavors -- PB&J, horchata, s'mores, etc. -- that understandably are crowd-pleasers. And while it closely resembles other cookies-on-steroids spots, it does its genre proud and is itself worthy of emulation.

This was a small cute shop. I notice there was about Five flavors of cookies i went with the macadamia cookie. The cookies are about $5. The cookie was big and enough to share. My first impression was cookie was warm so they must be fresh. Once I got closer to the center the cookie was gooey and felt undercooked. I also did not see the nutrition labels on the menu for the cookies. The macadamia did not taste anything out of the ordinary for a cookie besides it being very very sweet and a big cookie.

Amazing flavorful cookies! My new favorite cookie shop. The cookies are all packed with flavor and have a soft gooey interior. I tried the Horchata, Chocolate Chip, Cookies & Cream and Blueberry cheesecake which were all delicious. Upper West Side location has a fun colorful ambiance. Very limited seated but there are several places near Central Park and the Museum of National History to sit and enjoy these awesome cookies.

Pros Yummy cookies Friendly staff Daily cookie of the day Large size cookies Warm cookies Membership/ reward program Convenient location to people watch Cons No seating $$$$ No seating

The s'mores cookie was by far the better of the two we got. Very sweet and chocolatey. The oatmeal apple pie was still good, but not as sweet and tasted a bit like a protein oatmeal bar or something. It has apple pie filling though which was nice and sweet. These cookies are a bit crunchier on the outside than say a Levain cookie. The middles were gooey but quite a bit of crunch on the outside. Good solid cookies. Worker was very nice and helped us pick flavors. $4.50 for a cookie. Might as well go to Levain if you're gonna pay $5.

Good cookie for $5. Levain's is nearby and if it comes between the two, I'm picking Levain's. Tough critique but true. If chip city was a dollar cheaper, maybe I'd come here more often. We got oatmeal apple pie and s'mores cookies. S'mores was really great. Good amount of sugary taste. The oatmeal felt healthier. Both we're solid choices. Crusty/crunchy outside and softer inside. Not good/not bad but observant of how that gesture tasted. Staff was very kind inside. Talked through options with us. I love the cute 70s cartoon branding.

I got the cookies and cream cookie, but was torn between that and a classic chocolate chip cookie. After trying crumbl cookie nearby and being disappointed, I was hoping that wouldn't be the case here. Thankfully, it wasn't, I expected the cookie to be super sweet but it had a nice balance of cookie and white chocolate chips. The edges were a bit crispier than I like in a cookie, but the center was soft and overall I enjoyed this cookie. I had ordered the order for pick up, the first employee took a bit to find it and then another employee jumped in. But, they had alot of orders. It is a small storefront, so it can definitely get crowded fast.

Always looking for a good cookie. Tried the chocolate chip and snickerdoodle. Both acceptable and good but not over the top. Small store with friendly guy offering cookies. Fun vibe. Still on a quest for my favorite cookie however.

The best cookies on Columbus in the west 70s, and the friendliest staff. I am a proud Chip City Chipster.

Friendly service and great cookies! We especially love the chocolate chip (regular or vegan) and the triple chocolate ones).

Chip City has delicious cookies served by friendly employees. I liked that they had a selection of flavors (i.e., Chocolate Chip, Triple Chocolate, Lucky Charms, Confetti, etc.) to choose from, and that they're all a shareable size -- though you probably won't want to share with how yummy they are. The store is small and has a fun neon sign for taking pictures next to, but you'll want to plan on eating them elsewhere to avoid being squished inside. Luckily, Central Park is only about a block away, so you can find a park bench or enjoy your cookie on a walk. I'd definitely recommend Chip City, and I'll be back to get more cookies myself!

Amazing cookies!! Finally had flavors I wanted to try. Available tonight was Oatmeal Apple Pie, S'mores, Horchata, Chai Snowball, chocolate raspberry cheesecake, and Chocolate Chip. We went with the Chai Snowball and the S'mores. I did not expect the s'mores to be so gooey and I mean that in a good way! The burnt marshmallows were nice and chewy. The snowball seemed to have a marshmallow creme layer on top. Cookies are $4.50 and can definitely be shared (and probably should be!) Only reason I didn't give 5 stars is because of availability. The first time I went here it was shortly before 8 and they had two flavors left. Neither of which had chocolate, which I was craving, so I had to go elsewhere. Tonight we got there around 7:15 and soon afterwards there was quite a line. My guess is that half hour later there'd be nothing left.

This place is colorful, vibrant, and exuberant in every way! Their flavors are creative and fun just like their rainbow-y decors and adorable cookie boxes. A piece of (dangerous) information: they change flavors every Friday!!! The cookies are thiccc - crunchy/crispy on the outside with a soft/oozy inside. It's like cookie and cake had a baby that's tough on the outside but lovely ooey gooey on the inside. Flavors I tried in June 2023: Blueberry Cheesecake: my favorite! The center is so gooey that it really resembles the texture of cheesecake. Ample amount of Big blueberries adores the cookie which I absolutely love! Peanut Butter and Jelly: I always gravitate towards the classic PB&J flavor whenever/wherever I see it. This cookie elevates this oldie but goodie flavor - the only thing better than PB&J sandwich is PB&J cookie! There are great amounts of PB&J in the center - personally I'd love more PB&J but that's just me... I am THAT person that eats PB&J with a spoon. Lemon berry: I was very excited about this flavor and had high expectations. Was a bit disappointed: the lemon flavor was very subtle, and the jam to cookie ratio is off - personally I'd prefer a lot more jam and a lot less cookie Cookies N' Cream: wasn't sure how this idea would manifest/be executed, really liked how it turned out. Half-melty white chocolate chips in the center makes it a lot more fun! Overall a bit too sweet for my liking though. Chocolate Peanut Butter: Very chocolate-y and PB-y Chocolate chip cookie: pretty classic/standard

Tried the mini smore chip cookie. It was delicious and not over the top sweet. I will be back.

I was pleasantly surprised by the dairy-free chocolate chip cookie at Chip City! It has a good crisp outside and a soft interior. I liked it better than the vegan and gluten free chocolate chip cookie at Levain Bakery, but I understand it's not a fair comparison because this one likely has eggs and it has gluten. I found this cookie to be a little too sweet for my taste. Otherwise it was great!

Cute, small cookie bakery located close to the American History museum. Prices were reasonable for the quality of the cookies. My boyfriend said the chocolate chip cookie was amazing. I enjoyed the hot tea since it was chilly outside. Staff was nice and friendly.

Large, fluffy, and delicious cookies. Great place and enjoyed the visit.

Fast and friendly service with lots of fresh come options. Great location near the musuem.

I've been to this location three times now, and I always get a nice fresh batch of cookies. This last time, I was rushing, trying to catch a bus that was on the way, and I think that may have set the vibe where the person may have been a bit short in her actions. To be clear, she wasn't rude or anything like that. However, both times prior when taking my time and perusing through the options, all of the Chip Cityers have been pleasant and helpful. The shop is small but not where you feel claustrophobic. It's well lit and always smells delicious. I'll definitely be back here in the future.

I visited Chip city for the first time today. The cookies are massive but flavorful. I got one in every flavor. Worth the money

If you are a cookie fanatic, like me, these are a must try in NYC. A crispy outside with the gooiest inside you will find in the city. My fav!

Just yes I love gooeyness and Size and Taste. Choclate Chip is the best flavor. Really nice workers at this location. Super Cute decor

These cookies are amazing! Especially when they are fresh. They come really big and have a plenty of flavors. My best recommendation is the confetti and vanilla dulce crumble.

Grand opening this morning, with a BOGO promo as well as spin the wheel prizes. They featured a special flavor for this location, but expect rotating selections, but will always keep the OG CC cookie as well as a vegan version to keep everyone happy. It's a lofty cookie - dense and gooey in the middle. Many compare it to Levain, but the sweet market is big enough to include all participants. Chip distinguished herself by creating various flavors to be relevant and teasing to consumers' palate. Though sometimes I do find the cookies too sweet when it's overloaded with all sweet elements, especially with a thick frosting. Nevertheless, CC is expanding their sweet love for us as one can find one in most boroughs and their roaming food trucks.

Thank you jonhelle and Mags for being knowledgeable on allergies and the ingredients used in your cookies.

Had the horchata cookie and I think I paid around $5 for it. Honestly it's massive and could feed two people. I found it tasted more like a sugar cookie until I got to the filling. Overall it was soft and chewy, and worth the money.

I was excited to try these cookies after a lot of hype on the neighborhood blogs but what a disappointment. They are dry, lacking in flavor and don't taste like much besides sugar. There are far better cookies to be had nearby, ESPECIALLY at that price point (do yourselves a favor and go to Levain or Janie's Life Changing Baked Goods instead)

Amazing flavors, perfectly baked!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WORTH IT