Chipotle Mexican Grill

Ive been here multiple times and everytime i come they skip on the portion sizes. I pay near 15$ for half a bowl, this is ridiculous. I would highly recommend skipping on this location

Spent $17 to try the new smoked brisket burrito and this was what they gave me. Compared to the bowl which cost $12 it was maybe a third of the size. Got another bowl and tacos. Even the tacos were twice the size of the burrito and cheaper by $5. If I’m spending almost $20 for a burrito, I should at least get the same amount of food for something that costs less.

So the service at this location was HORRIBLE! Then finding a place to sit with kids was not a option unless it was outside. "Manager" did want any tables available aside from high bar style tables. Everything was closed or not available. Then the salsas were so watered down it was ridiculous. The server had the worst attitude like she HATED what she was doing. Then there's a person in the back spraying cleaner on the walls with the cook top right underneath. Which I'm reality didn't even matter since they weren't even making anymore food at 6 pm when they are open till 10.

Came here last year in the January to get a meal while competing at a local school. Ordered a quesadilla, but received someone else’s bowl? Didn’t really mind, but it was an inconvenience. In the end, I was able to just switch my bowl with my peer’s bowl, which was much better.

This is highway robbery! Paid over $10 for this bowl, why do these employees act like the ingredients are coming out of their paycheck?! This is about as much food in the Taco Bell Chicken Power Bowl for $6.

Visit this place Tuesday afternoon 10/01/2024. The customer service was horrible. No one explained that the place was not servings black beans, corn, American cheese nor pico. No brisket. If there was a sign on the door or when I approached the glass. Customer service would have notified me of the shortage of food. Communication stinks. WOW!! I guess everyone has a bad day. Hmmmmm. My wife ordered chicken with limited food products.

I went to chipotle at approximately 8:00pm on 7/27/24 and there were two young men and one younger woman working on the food line. I waited a little longer than normal due to them preparing online orders but it was no longer than 3 minutes. When it was my turn to order, I ordered a chicken bowl with a side of chips. The cashier stated that my order total was 12.02. I handed him a 20 dollar bill and he stated that he did not have enough cash for the 7 dollars in change. I asked him, " Well, what's the plan?" He then called over the young lady and began speaking to her in Spanish , and she also stated that they could not serve me with cash due to not having 5's or 1's. There was no sign stating that they didn't have cash nor that they were only able to accept debit at the time. Could they not change out the drawer or access the safe to get change? Could they not use the stack of one dollar bills in the tip jar? Maybe offer to up-sale me so my bill could reach 20 dollars? My only option was to pay with a debit card and if that would have been previously stated, I would not have placed an order. It was a waste of my time and food for the company. Also, while waiting, a woman walks in with an incorrect order. The label on the food was totally different from the food in the bowl including the protein choice. The lady handed the man the plate , and he threw it away in the trash then proceeded to make another. Another inconvenience for the customer and waste of food for the company. I'm sure there are many restaurants nearby who would love to take my cash and not turn me away due to not having enough change. I order here maybe once a week and often order delivery for myself and my coworkers. Definitely a loss for the company, and I will tell anyone who asks.

The young lady managers who were there today are disrespectfully unprofessional. I don’t see how they got the position. Made the whole experience the worse. I very much do not recommend this restaurant.

I went to chipotle at approximately 8:00pm on 7/27/24 and there were two young men and one younger woman working on the food line. I waited a little longer than normal due to them preparing online orders but it was no longer than 3 minutes. When it was my turn to order, I ordered a chicken bowl with a side of chips. The cashier stated that my order total was 12.02. I handed him a 20 dollar bill and he stated that he did not have enough cash for the 7 dollars in change. I asked him, " Well, what's the plan?" He then called over the young lady and began speaking to her in Spanish , and she also stated that they could not serve me with cash due to not having 5's or 1's. There was no sign stating that they didn't have cash nor that they were only able to accept debit at the time. Could they not change out the drawer or access the safe to get change? Could they not use the stack of one dollar bills in the tip jar? Maybe offer to up-sale me so my bill could reach 20 dollars? My only option was to pay with a debit card and if that would have been previously stated, I would not have placed an order. It was a waste of my time and food for the company. Also, while waiting, a woman walks in with an incorrect order. The label on the food was totally different from the food in the bowl including the protein choice. The lady handed the man the plate , and he threw it away in the trash then proceeded to make another. Another inconvenience for the customer and waste of food for the company. I'm sure there are many restaurants nearby who would love to take my cash and not turn me away due to not having enough change. I order here maybe once a week and often order delivery for myself and my coworkers. Definitely a loss for the company, and I will tell anyone who asks.

Hands down the BEST chipotle. My husband and I go here regularly, at least once a week, if not multiple times a week. They have the freshest ingredients & cleanest store. The people are the best, and my food is ALWAYS delicious. I was so shocked to see that this location had bad reviews. They must be a bunch of Karen's considering I've been to this location probably 50+ times in the last year and have had ZERO issues.

Ooooh heeeck nooo this Chipotle is so STINGY with their ingredients!!! They literally didn't even fill up the bowl... The staff (well, the cashier) was really nice. I'll probably drive to the Baytown location. Where they STUFF the bowl!

The BEST chipotle I've ever been too hands down! I've been here multiple times and it's always been great, no issues & the best service! Highly recommend this location over any others.

My sister went here and ordered a to go order for us two. She mentioned at the checkout the cashier took a long strain of hair around her Topo-Chico bottle. Shrugged it off and went back home..I then found at least 5 strains of hair on my bowl!! I knew it wasn't mine because I have short,curly &black/dark brown hair while the ones I found were LONG, light brown hair.... So disappointed and grossed out... Can the cooks please wear a hair net next time?

Placed an online order for a burrito with chicken, rice, lettuce, corn salsa & queso (which i had to pay extra for) & when i received the order, the burrito was filled with nothing but rice, corn & lettuce. There was maybe 10 pieces of chicken & a small dab of queso. Definitely will not recommend ordering from this location, unless you want to get ripped off.