Agnes S.
Yelp
Honestly, it was the terrible service and vengeful staff that ruined our dinner which is what earns this 1-star review. My husband called ahead to grab a table on the rooftop deck and when we arrived, we were told by the hostess that the staff never received our call. It's one thing to run out of seats, but it's another thing entirely to accuse guests of lying. Terrible start to the evening, but we did wind up being seated at a large outdoor table. Unfortunately, because we were a couple, the staff kept trying to rush us out from dinner service because we were not the size of group typically seated at a table for five. Instead, they asked us to take our dessert in a doggie bag. The dinner was equally disappointing; the food was fine (sides were very small but steak was generally tender though overcooked), though the topping was not the sauce we expected (it was compounded butter). When we asked the waitstaff about this, we were scolded for misunderstanding the dish (being scolded by waitstaff was a first for us). When the waitress who scolded us requested we simply take our dessert (ice cream) to go so we could release our seats to other diners (we had dined for a total of 45 minutes, which was when we were told we'd overstayed our welcome), my husband asked for the check from exasperation and decided not to tip the staff. Note, we ALWAYS tip - and indeed, I felt a little bad despite having experienced the worst service we'd ever had. However, this wound up being well-deserved - at the end of our meal (we never got the dessert we paid for by this point) I rose to use the restroom, stopping only to ask a waitress where the restroom was located and to inquire about the dessert (we had booked a boat cruise and needed to leave, had already waited 30 mins by this point, which was roughly 40% of our total time spent in the restaurant), the waitress asked me where we were seated so that she could send it. I told her, to which she replied that since I had not tipped (note, my husband was paying for our meal and made this decision), I was not welcome back at the restaurant and was subsequently publicly berated for not tipping staff. There was, of course, no interest at all in the reasons we were so disappointed that we felt we could not tip in the first place. At this point there was nothing to do but turn around and leave, meal unfinished. If nothing else, the waitress I spoke with had completely justified my husband's rationale for not tipping, ironically.
This was, hands down, the worst dining experience I could have imagined in my wildest dreams. "Unprofessional" is the best word befitting the staff.
