Sean Jarvis
Google
The first night we stopped by to ask about a table the host scoffed at us and said no. Despite the rudeness, we called the next afternoon to make a reservation.
Upon arriving we were seated inside, at the table right next to the kitchen, despite all the other tables being available (we were the only people seated indoors.) The service was incredibly slow, and despite hearing the waitstaff inquire about the satisfaction of other parties outside, we were not asked once how things were. Food was brought out and described in Italian, despite speaking with the waitstaff repeatedly in English.
Between the kitchen door repeatedly slamming right next to us and getting hit with freezing wafts of air from the air conditioned kitchen, to the rude service and being ignored, to the dishes that were subpar, it was a frustrating experience.
Because of all of these combined factors, our last meal in Florence was quite disappointing, especially for €100