Vivian H.
Yelp
This review is mostly for all the parents of littles. This place has an unwarranted uptight attitude for a sub par restaurant in the suburbs... they were just unaccommodating. Food was mostly decent, but nothing to justify the uptight attitude... we won't be back.
Let me start by saying that my children (5 & 3) are EXTREMELY picky eaters so finding a place where the whole family can enjoy dinner is pretty much impossible. We don't often have nights to ourselves without the kids but we still want to enjoy nice dinners, so most of the time, we'll just grab the kids something from McDonald's and ask to sit outside or away from the rest of the guests as to not make a scene or ruin the restaurant's vibe. Even with our own food for the kids, we'll ALWAYS ALWAYS order kids meals from the menu anyway bc we don't want the restaurant to feel like they are missing out on revenue just bc we brought in food that we know our kids will definitely eat. Usually most restaurants (even super nice ones where we leave paying nearly $500 for our meal) are super accommodating, but not Ciccio Trattoria.
Right after we were seated outside on the patio, our server informed us that outside food is not allowed and told us we had to get rid of it. I tried explaining how picky my kids were but they weren't having it. I put the fast food bags in our diaper bag and just left out a chicken strip and a couple tater tots on a bread plate for our kids to munch on and continued ordering our appetizer. I figured as long as we weren't displaying the outside food, it would be fine.
The server came back out with the appetizer and again told us that we needed to dispose of all of it or take it to the car. How embarrassing. At that point my husband was ready to just leave, but they had already brought out the appetizer so he decided to just take the kids to the car to eat their fast food while I ordered our meals (we ordered 2 kids entrees and 2 adult entrees), leaving me alone at the table for half the time we were there.
When the food came out, I texted him to come back in...and as anticipated, my kids just weren't into the food we ordered for them. They actually spit out the chicken strips and refused to eat it. I tried it and it was dry and bland...almost inedible. So I'm actually really glad we had brought them food, otherwise they wouldn't have been able to eat at all.
In terms of the other food, I did enjoy the carpaccio appetizer, but the carpaccio from Numero 28 in Allen is WAAYYY better. My hubs had the short rib gnocchi and he thought it was pretty good, but we both much prefer the gnocchi at Davios in the Colony and it's not even that far. I had the lasagna and it was ok. The lasagna from numero 28 Allen Ristorante is a million times better..and again, not far from here.
So I see no reason to return when there are other nearby places with better versions of all these dishes that won't embarrass us for trying to find ways to enjoy nice meals as parents with picky toddlers.
I read the other bad reviews and it sounds like our experience is pretty in line with the general vibe of their service. They act like they are a Michelin star restaurant but they need to realize they are just a neighborhood Italian restaurant in a shopping center in the burbs, whose food is not worth acting that uptight about. Like, chill please. There are nicer, more upscale and more delicious restaurants that are way more accommodating and that's where we'll take our business.