Cinnabon

I had a sweet tooth and the original cinnamon roll hit the spot. Cinnabon never misses.

Oh my gooooooodnessssss this cinnamon rolls made history in my life!!!! Everyone should taste Cinnabon rolls .. It has soft, juicy, rich, chewy taste ❤️❤️❤️ And staffs were really nice and looked happy :D

Your employees had very nasty attitudes, and I spent good money when I was there. Valeria was the cashier and I think the older lady was Angela. I understand that it was Sunday and getting ready to close but no need to be disrespectful to customers. Will never go there again and I was visiting from out of town.

Wanted a four pack and I wanted them from the fresh ones that were on the counter and was told if I got those instead of the ones that were already packed that I would have to pay more for them. Their attitudes are disgusting do better.

I ordered three of the classic Cinnabons and as I was paying my sister noticed the specials sign. It stated on Friday if you buy two classics the third is free. I asked the woman did I receive the third one free she seemed agitated and rudely replied that I would have to ask for the special ahead of time to receive it. Like what how does that even make sense. Obviously we’re unaware that they even did daily specials, it would’ve made sense to just automatically apply the deal to anyone placing an order that matches said special. She didn’t want to give me the special for whatever reason. So disgusted with the customer service and food.

Got home only to find a hair on my cinnamon roll. Tried to call the store but no one answered the phone. :-( Such a waste of money.

Very delicious 😋😋😋. Good prices as well. Served hot. Would have appreciated if there was a smile on the face of the guy who billed us. Never mind. We got good what we had been for 😀. Wiuld surely trya again.

So I ordered a churro took about 5 steps before I took one bite and realized it was as stale as a loveless marriage. So I turned around walked back to the counter to tell the workers that it’s was like exceptionally stale and the response was did you ask to heat it up! I said no I didn’t know that was an option. The shift leader I assume was like yeah if you don’t heat em up they taste like that and I’m thinking like hmmm… maybe when someone orders one you should heat it for them or at least offer it ??? But nah I should have known I guess. So I try to give the girl my churro back and she asks for my paper that I threw out even though there was a stack of them in front of her. The guy goes just let him have another one and she put it in the microwave for like 20secs and hands it back. At this point I’m like ok maybe it’s better took one more bite and what you know stale I threw it out because at that moment wasting 4 $ for a stale churro was a better choice then eating it

I had these at a birthday and they were quite tasty. The smell that radiates off of them is addictive. They are very sweet so be prepared! These cinnamon rolls also hold up pretty well over time. They are vegan surprisingly, so if that is your dietary restriction, you can still enjoy them.

Strategically located in front of an escalator inside Cumberland Mall, this Cinnabon always smells delicious. During one of many recent visits to Apple store to repair iOs 11 mess, I caved into a Cinnabon to feel better. = Ambiance is food court. It's clean and well-lit with large skylights. I had mine to go. ++ Food is dough, sugar and cinnamon heaven. They offer 3 different sizes of Cinnabon and the menu listed calories. It was informative but hey that didn't deter me as I got their original or large (880 cal). Seriously though I didn't know it had more calories than a burger. + Service was prompt and fine. Their packaging is like a burger box so the sugar glaze doesn't get messed up. = Price is high... $4+ each for this sugar carb fix. Definitely worth every bite! + Parking is free and ample. MY RATINGS - - - Inhumane - - Disgusted - Don't bother = Missed the Mark + Good ++ Better +++ Edible...where have you been all my life!

Let me begin by saying that this was probably my fourth trip to a Cinnabon ever. I was in Cumberland Mall on July 2nd because of an Apple Store appointment. To kill time, I decided to walk upstairs. The aroma from the Cinnabon seemed to fill the entire food court. Knowing that my husband loves them, I decided to stop by. Wrong move. After waiting and then approaching the Cashier (no name tag), I waited for the cue to provide my order. The cashier (black female with braids and nails about 5 inches long) just stared at me. I asked if she was ready to accept my order and her response was "Mm hm." Needless to say, I am now annoyed after not having been greeted or asked for my order - the way it usually works. My order was then taken. I will say she repeated the order back to me to ensure accuracy. I validated the order and waited for the signal to provide payment. Nothing happened. She stood there and looked at me - again. Again, I had to ask if she was waiting for me and she replied with "yeah." Trying to keep my composure, I advised that I had no way of knowing that she was ready for me to pay. She had not communicated my total. There was no direction given for payment. I was not asked if it was cash or card. There was NOTHING on the screen or keypad. "What in all of the heck????" She then proceeded to tell me the price of my order and that I can insert my card, assuming I wasn't paying with cash. It was only after taking my payment, I was advised there would be a ten minute wait. No problem, I said to myself. At least the food will be fresh and that would help to improve this debacle. Once the cinnabons came out, the comedy began. She tried to her best to use the tongs to pick up two cinnabon's I'd ordered. Because she didn't want to damage her nails (hence - no gloves) she barely squeezed the tongs to pick up the cinnabons. They broke when she lifted them and 1/3 of them were left in the pan. What is even more comical here is that when I asked her to simply top my buns with the pieces remaining in the pan - she got an attitude as if I was taking food from her. Ultimately the additional pieces were added to each box respectively. I have never experienced such ineptness, lack of profressionalism, lack of courtesy, and inadequacy from a place where customer service is paramount. While I am not aware of her name, I can only tell you she was a beautiful young woman but her demeanor painted a picture otherwise. I trust that if this review is ever read, management will take the time to implement some serious coaching and (re)training. I am but one individual but I will not be returning. Cinnabon Bakery Cumberland Mall, Store #289 7/2/23 4:07pm Station - POST Order #144348283

This was my very first and probably last Cinnabon I ever had. They never appealed to me before but while visiting Atlanta I was in the mall food court and the smell drew me in. I liked that they had minis since I had never tasted a Cinnabon before. It was delicious and totally see the appeal. To bad this chain seems to be disappearing and quickly. O well glad I got to have one before they do

Pretty good I was in the mood for one while at the mall. The smell drew me over. Kinda hard just to walk past.

Everyone oooo's and ahhh's over the cinnabon but I love the Caramel pecanbon better. You smell them before you see them, down the hall. I admit, I feel yucky after eating them, must be all of the butter and sugar but they were so good at the time! Located upstairs heading towards Sears.

Thanks Juanita for providing the worst customer service ever. You saved me from death in a box. Your nasty attitude took the sweet desire of my Cinnabon away. Talk about turning a negative into a positive. To the corporate offices, you have some of the worst employees at the Cumberland location. Your management is included because I asked to speak with a manager but they never came out to speak with me. At the end of the day, I left a winner no excess sugar or carbs. But you all still have the crew from Sunday.‍

I literally eat these things maybe once a year because it's like death in a box but its good LOL

Walked up to the counter waited for someone to greet us or take our order. The girls that worked there just stared at us and kept doing whatever mundane tasks they were doing and would just look over their shoulders at each other to see if someone else was going to take our orders. When we finally asked if someone was going to take our orders a girl greeted us. We ended up walking off due to crappy service.

THE WORST CINNAMON EVER... I received the pecan bon center of the roll, it was the worst service I ever received and the Food was old like it had been sitting out all day..

Corporate decay. Le sigh. The stores keep closing and the closest is about 20 miles from me. Probably a good thing since I used to get one any time I saw one. I tried the ones at Burger King and they were filled with cinnamon goo-glue. nasty! I wanted a real one in lieu of bday cake this year and my beau drove 40 minutes round trip to get me 1 (actually 3, just in case I didn't get enough). The center which is supposed to be the ultimate orgasmic payoff was stretchy (uncooked). The cinnamon "stuff" was total artificial- flavored goo-glue ... I don't know what happened over the years other than the standard corporate "sell out." Booooooo!

Mmm Cinnabon! I love this Cinnabon, they're always warm and melt in your mouth goodness!