Citrus Grand Pool Deck

We came here right after Punk Rock Bowling to the see the Aggrolites. It was so much fun! The whole crowd was dancing. The drinks were on the pricier side there but it was so worth it!

We come to this pool quite often and have had great service. Today it was awful. Not real busy but horrible service. Could not get a server to even recognize us or give us the time of day. They only seem to care about the people in the cabanas. We finally got a server’s attention and said when you get a chance can you take our order and she said yes if I get a chance. Wow. Never been treated so rudely. I gave it two stars because I do like the atmosphere of the pool. Hope this improves.

The weather on this Friday night was beautiful and the views of Downtown Las Vegas were great. There are cabanas and seating available. On this Friday evening, there was a live R & B Band.

Good drink options reasonable food choices. Great venue for love music or a corporate party.

Pool is nice but no shade.you have to pay for everything including umbrellas. It's a very small pool.

Great place to hear Old School by the pool. Except its hot and hardly no coverings☂️ from the sun during the day.☀️🤔. But band does start from 9p-12a 🥵🥵

What a rad space for shows! Such a good vibe.

It's such a nice place in the Downtown Vegas to go and see a live ban. They have a huge pool and bar and lounge chair area.

The party pool scene in Vegas is a thing now. Pools have moved up in priority and designs and events are more extravagant. This pool area was well set up and offered a miami vibe. A large ticketed event in the evening offered festive music, lots of vibrant people and fun. During the day, it was quiet and peaceful. Best of both worlds. Enjoyed.

DO NOT MAKE SOMEONE CHECK THEir 2k Prada bag if you're going to let other people in with their nasty bags. I want to specifically call out the SECURITY MANAGER DOMINIC because he was incredibly rude and degrading, made me call him Mr. Dominic when I asked about my bag very nicely when I had already been using his name. This is all on video. I came by myself to this club. I asked very nicely about bringing my bag in which is basically the size of my phone. I was told no and to take all of my stuff out and carry in my pockets. There are no lockers. I live in Vegas. Absolutely ridiculous when people were let in with backpacks and larger bags - evidence in photos. I even talked to each of these women who said they had no problem getting their bag in, so why did I? I'm tired of being taken advantage of by security guards who have no idea what they are doing and can ruin your night over their own stupidity. I will never come to this venue again. I almost walked out the door when the bag check people told me they were surprised the security made me walk all the way back down stairs to check my bag. There was no line at the venue when I arrived early, no signage or messaging when purchasing my ticket for the event that this bag be an issue. This event even moved tickets to bogo because it wasn't selling enough as an example of how slow it was at security. I also want to surface that the only female security guard stayed quite when I nicely asked her to defend the size of my bag. I find it shocking you can be the nicest, sober person and still get treated like shit for an event you paid to be at. Absolutely unacceptable. I can get into every major club on the strip with a Prada shoulder bag. I hate to say it but this feels like discrimination against feminine males and thus homosexuals and does not create a safe space for LGBTQ. This type of homophobic culture needs to end in Vegas.

Tried out the pool at our hotel. The pool is very small and the way it's built above ground isn't easy to get into. The water was hot. Like hot bath water...gross. The pool was packed too. The music wasn't great. It felt better to get wet and then sit outside of the pool. There was no shade at all so you're literally frying up outside. We only stayed for a little because the pool closed at 6pm. How lame? It's Vegas and you close the pool early right when the sun is going down. Wouldn't recommend this pool.

Okay so I went here a few years ago for the basscon pool party in 2016(?) but more recently, I came here in April for Ilan Bluestone and it was okay. The sound system was terrible (not sure if that's Elation's fault or the venue's) and we had a better experience with the music sitting down in the back by the bar. Restrooms were super clean The drinks were kind of expensive with the slowest bartenders but the bartenders were very pretty!

A few friends and I recently came here over Memorial Day Weekend for a cabana. Finding the pool was a bit difficult, but they did have a couple of signs within the casino that helped. It's located on the rooftop of the first hotel tower, up the escalators and down the first hallway on the left. We ended up parking in the Downtown Grand self park garage and got our parking validated at the Players Club desk which was nice. The pool itself was nice, different from the usually 2-3 ft pools on the strip. It was infinity style and a decent size to accommodate everyone. Besides the pool they had some games on the desk area like beer pong, foosball ball and bags which was cool. Seating wise, besides reserving a cabana, it didn't seem like there was a ton of available seating and it was first come first serve. As for music they had a DJ who played the violin which was interesting. She played mainly edm and some 80's rock, fitting for downtown. For food and drinks the prices were expensive as expected, but not terrible. I ordered the Chips & Guac as an app for $12. The flavor was awesome and it was a decent portion. For a drink I ended up getting the lemon souvenir cup because I thought it was adorable. It was around $45 for the initial cocktail and $20 for refills. They also had bottles available for purchase, around $300 for a bottle of Grey Goose. (Much cheaper than Strip day clubs) They also had complementary citrus water sitting out for grabs and provided a fruit tray along with our cabana. Overall I had an enjoyable experience and would come back again.

Great place to lounge pool side! Delicious food and good service! The hamburgers are bomb!

Very nice great view small but ok if is not to busy. Few glass bottles from the casino found the way to the pool deck.. Some people using cannabis products that can be smell from the other side of the pool ... Great pool concept.. Cocktail girl friendly..

So I'll try to make this short but the situation has me baffled that 1. Our server tried to rip us off knowing we are local 2. The manager is an idiot and replied "that's how we do it here" ‍ his name is Ray Went to the "citrus" pool at the grand downtown. Our friend orders 2 dbl margarita rocks 5mins In he accidentally spills one he tells the server who is slow AF at a dead pool btw and 15min later brings him another. We go to close out the tab she brings him the 2 authorized papers for him to sign she forgot his card and didn't bring him an itemized. He asked for an itemized and she was annoyed but got it along with the card she forgot. That's when we figured out her game she charged him 24.00$ + 3.00 bump each margarita And then to take care of the spill she charges him 23.00$ We asked her about the spill again annoyed she says I have to get my manager I guess we can comp it and we asked the bartender while she was gone do u charge double the liquor and a bump for a double he said no we don't. Manager comes over and my fiancé starts asking him what's the standard charge for your doubles he said our doubles are dbl the liquor and cus it's a margarita it's a 3.00$ bump too for a 3oz pour We're like ummmm 3oz? The manager then ask his bartender what's our double pour? The bartender says 2oz. And we don't do dbl liquor and bump, manager tried to say well that's how we do things here. Wtf? Your bartender that makes all the drinks just told u what u charge and your disagreeing with him. He basically was telling us to fuck off and we could give a fuck that your local and he's totally ok with his server scamming guest. Hella rude and even yelled at us well good for u!

Beautiful pool! Very spacious, tons of seating along with private cabanas. There is a huge bar and area to sit and eat. They also have waitresses walking around taking peoples food and drink orders. It's a gorgeous space to hang out and enjoy the pool. The pool at its deepest point is only 4 feet. But very relaxing to sit at the edge and dangle your feet while drinking a cocktail or taking a dip into it. If you're staying here at the Downtown Grand hotel definitely take advantage of this rooftop pool! It's definitely worth it!!!

Yo idgaf where I'm at. Could be Scottsdale, Dubai or Old Town Vegas. 10$ for water is ridiculous. Absurd.

On the rooftop pool of the Downtown Grand Hotel: *Daytime pool party vibes*, but not as CRAY the day I came. YAY okay :) I came by here last weekend and enjoyed my time here relaxing, grubbing, drinking, and jumping into the pool. They had a DJ playing music which was awesome to enjoy while chilling in our cabana. The weird thing is our group rented out a private cabana and was told to come at 11:00am, and nobody was there to help us. We had to ask a bartender and they told us which cabana to head to and we waited there for a while. It took 30 minutes to get serviced from our server Chanel. She ended up being really sweet, despite the lack of a welcoming upon arrival. When Tammy (Pool Sales Coordinator) finally came by later she was super friendly and awesome. The cabana was nice and allowed for privacy with closable side curtains.. the perfect escape to cool down to beat the heat. The cabana area itself is huge and comes with mini fridge.. lots of nice seating. For our cabana we opted for John Daly pitchers (frozen lemonade and sweet tea vodka, buckets of beer: Shock Top and Angry Orchard, FOOD: whole watermelon, assorted sliders (wagu beef, grilled chicken, egg salad, and chilled crab), beef skewers, chicken wings, chicken tenders, and shrimp fritters. The only bummer was there were bees galore going on the watermelon and directly on the sliders etc, so we had to be regulators and trapped some to control the buzzin'. Overall, we probably caught five+ and had cages for them in the clear cups.. yikes! -beautiful decor and set-up -gambling opportunity outside on the table -private cabanas were awesome! -just meet the minimum requirement and enjoy all the food and drinks! -great menu selection~ -decent pricing for everything -good service: bussers/servers were efficient and nice -pool was small, but decent 4ft and water felt semi-heated! ahh could have been colder -plenty of restrooms which were very clean CITRUS is an AMAZING spot for downtown Las Vegas, awesome to relax and play in the sun!.. minus the bees. ;D

They want $400 for a section to have the manager tell you that can't move the umbrella "because of covid" WHY rent a section and supply and umbrella if you can't use it or why even rent a section when you can sit in the sun FOR FREE! Customer service and manager here ISNT worth spending money with!!! Invest your time, energy, and money at the endless other options Another update: we had two sections and the manager said if the person who put their card down to pay had an issue with not being able to use an umbrella then they could cancel but when the card holder requested to cancel he lied and said he didn't say that but when I called him out in front of everyone his excuse then was it was too late.... Anyone reading this may think it's petty because I'm writing a bad review about an umbrella but REALLY why pay for horrible customer service and a lying manager and an umbrella all you can do is look at because it's unusable... this place FOR SURE is using covid to their advantage and running with it to run your pockets too

Got a comped cabana for the Sunday July 2. Upon arrival someone directed us to our cabana and that's it. No towels (which he could of mentioned since we checked in at the towel stand) or introduction to a server. We got our towels and set them up and proceeded to stand around for about 15 minutes to get waited on. Took about a half hour to finally get our drinks. After that service was great. Probably because we were not holding back on $$$$. The pool itself is pretty small. 4ft deep all around with a ledge to sit on. It's on the rooftop so the view is nice. There was a mix of people and way too many kids. I got really sick of seeing water wings and goggles. I personally don't think a casino pool is a place for that. The DJ wasn't bad . Played a lot of old school wrap/pop along with a few 2017. We ordered beef sliders, chicken lavosh, and a shrimp citrus Caesar salad. Everyone enjoyed their food. No complaints at all. Prices on cocktails are good for a Vegas pool. Probably one of the cheapest places. I would go back for lunch but not to hang out at the pool.

One of the reasons we stayed at the Grand was for the pool deck. It has to be one of the best pools in downtown Vegas. Please note that cabana minimums changed based on day of the week, etc. It is worthwhile to get a cabana because you get a place to hang that is comfy. They serve food on the deck along with drinks. Service was a little slow so that dropped the stars to four vs. five. We were able to meet some folks from WI and IL so it was fun to meet some other folks. They have refreshing water out there as well because it gets really hot on the deck. The pool is your savior so dip in and then get out back into the sun. If you are staying at the hotel you don't need to bring your towels. Also, they have DJ's spinning and live music at night so this place is jumping! Also, there are coupons for the deck if you are staying there. For us, we had such a nice stay that next time we will only stay at the Grand. Their comps programs are awesome and they have great service.

OMGosh our family loves this pool!!! My God daughter Sereina S. Took me here years ago and I am so glad!!! We have stayed 3 times over the past 2 weeks and we love our times at the pool!!! Our "pool guy" was Marco he is a server!!! Friendly, kind and very attentive!!! We recommend the fruit cup and tomatoes:mozzarella plate!!! Fresh and yummy!!! The other server was a sweetheart, I didn't get her name but she was a beautiful young blonde with a great friendly kind personality!!! I love when servers are sweet and kind!!! Great job on whoever has done the hiring...imagine running around in 100* weather serving people allllll day...both of these servers were consistent with their friendly kind service all day!!!!

This place is so cute. Located inside the downtown Grand on fourth and Ogden it's upstairs past the art bar and up the escalator. As soon as you walk in you see the beautiful downtown skyline. The decor is super summery and fresh. They have a huge pool in the center and chairs and cabanas along the side next to the DJ. We had cocktails 10 a pop but they were delicious! We ordered the watermelon Fresca! Very yummy and it reminded me of agua fresca. I can't believe there is no cover to get in. I told all my friends as soon as people find out about this place it's not going to be free anymore. I heard there doing a themed night now for the summer. Thu-r&b Fri-dance/pop Sat-rock Sun-Latin night At no cover,why not ! Will be returning with more friends

Enjoyed the OMG Burger. Significant size, topped with bacon, aioli, house made pickles, cheese. Served with what seemed like a boat load of steak fries. Good burger. The outside area is nice, fun, vintage picnic classic in a way. The temperature outside was warm. It is outside, so be warned if it was noon and 115 outside.

If you are looking for a free pool downtown this is your spot. It's pretty chill. Not a dayclub atmosphere. It is a little more upbeat on the weekend than during the week but nothing too crazy. More a place to relax. It is the hotel pool so there may be kids around. Not many when we have visited. They have a great drink menu and compared to other pools they are inexpensive. You can save even more by signing up for their Citrus Swim Club Card. You sign up on their website and then get your card at the casino cage. With the card you get 20% off cabanas, 20% off food and drinks at the pool, Triple George and Freedom Beat.

This was my first experience at a Vegas pool party, as I got tickets for one of the official Life is Beautiful pool parties that precede each day of the festival at the Downtown Grand. We arrived at the Citrus towards the end of the pool party and overall it was...ok. For an outdoors rooftop bar, there are very few shaded areas to just sit that don't charge (like one of those cabanas), except for the uncomfy chairs near the bar and food - so it can get quite sunny and hot. The view is nice from all areas, however, and it's a great location in downtown LV. I don't have much to compare the pool to, but it seemed quite small? The drinks and food are standard price for Vegas. Despite being there for an official LIB pool party and the crowd being 21 and up, the overall atmosphere was pretty low energy? It was pleasant and there were no significant downsides, but I definitely expected more.

Oh you didn't now. You better ask somebody. I wonder where this auto tax Notification is posted. Some say it's the law/right. Servers tell you the price which includes tax and their tip. Although you know about the tax(duh)you don't know about the automatic 21% because you don't get that part of the receipt n of course they didn't tell you.. As you can see this one was crumpled up...n retrieved from the floor.... after I asked for my copy. But like I said before the food is good yes and my drink was fine. I just don't like shipp like that. I'll do a little more ‍ What's that Lieutenant Kenda my my my

Pool is ok, but defined for a much younger crowd. Piped in music is too loud, drinks much too expensive, an overall aggravating experience. Part of our package included $50 a day for food at poolside, however, the days we were booked the pool didn't have food available....Another aggravation. Drink prices are outrageous (Pina Colada is $20 !) considering we are spending thousands in the hotel casino......it's been a money gouging experience so far.......another aggravation. Maybe a suggestion would be to offer complimentary drinks for casino players with proof of play. Give hotel / casino vacationers something in return for their patronage..... instead, everything is awful, everything is expensive, and we are completely aggravated......

Adult Swim! This is the perfect alternative to the pool scenes on the strip. This spot is located on the roof of the Downtown Grand and as far as I can tell it's free! Although, you can rent private cabanas if you're looking for that, "chic, clubby pool vibe" or you can just go cheap and hi-jack multiple lawn chairs and create an awesome poolside fort. There are kids running around here, but it's not like a daycare and most everyone here is local, a big plus for me. They also have a full bar and serve food until seven at night. The drinks here will run you a little more than the norm, but nothing insane, about six to ten dollars depending on the drink. The pool is pretty small, it's more like a very large hot tub than a small pool, but really you're in this thing to escape the heat, get refreshed and possibly pee. Ha! The Pool Deck is a great way to entertain some out-of-town friends and get your bronze bruh. Party on!

As Always "PLACES ARE WHAT YOU MAKE THEM" The Citrus is a sweet hangout very chill. It isn't KID fRee but a lil KID friendly I do STRESS A LITTLE. happy hour doesn't have the best FOOD values but still awesome that a Vegas pool even has A HAPPY HOUR. Pretty GREAT OVERALL Bartenders are great considering I'm a complicated over ordering Jerk.... But Servers seemed to be having a tough day I'll give them some credit but very little. A Downtown must especially if you have 2+ days in Vegas. WHY NOT?

No room to sit anywhere comfortable...unless you like the smoking areas or in a regular table and uncomfortable hard chairs near the bar. No thank you. If you arent there when pool opens good luck. Everyones towels sprawled out over the couches too leaving no room for anyone else on lounges or sofas with those shade umbrellas. They had space they could have opened up to make more room, but they didnt. The pool isn't that special. It's just a pool on a deck with sitting spaces in bright colora around it. I went back twice to see if any space under an umbrella was avail. Nope! I can't be out in direct sunlight for long with my radiated skin even with sunscreen but I definitely needed to be where it felt like summer escaping the doom grey of Seattle. I needed to get a good 1-2 hours to just relax. I thought the pool would be the spot. That didnt happen on my 3 night stay. I paid my resort fees to be able to use the pool. Seemed like guests had their friends joining them that werent guests taking up space other guests could have had. Maybe guests should have to provide proof of being a guest to access the pool to be fair. OR friends of guests need to pay. I felt gyped. I came to relax post radiation and celebrate my bday on a solo adventure. It was the worst vacation. I have the right to give my opinion. Lesson learned...get to the pool at opening and stake out your spot. I won't reccomend here. They can definitely improve who can and cannot access. Anyone can walk in..go up and head straight out to the pool This is my 2nd attempt to leave a review here all because 1 person didn't like the previous post and complained. I give feedback based on MY experience and I will NOT be shut down for telling the truth. about this place.

Will for it being summer, they have no umbrellas up in the pool area they have about 80% of pool seating reserved so there's really no good seating that's not reserved that you have to pay for A decent seat near the pool area. Drinks are good I guess that's a plus.

Living downtown, there isn't much relief from the heat, so I was excited to hear that the Downtown grand was doing more than a typical hotel pool concept. The area features lots of cabanas, fake grass, table games, picnic benches in the shade, misters everywhere, a nice long bar, a DJ and a raised pool (on the small side). Tack on $5-6 brews, $7-8 cocktails and it makes for a nice place to have a drink with some friends. Not bad! That being said... Warning! When we walked in (Saturday @ 3pm), a security guard asked if we were hotel guests. When we said no, he was going to tell us to leave, but instead let us in when we said we were local and just wanted to see the place and grab a drink. I'm not sure if that means that it's OK to grab a drink here, or that this place will be for hotel guests only. As per their website: "Picnic Restaurant is open for lunch daily from 11am to 5pm. Picnic area and pool facilities are open to hotel guests from 9am to 7pm and is offered as a complimentary hotel amenity. Access to non-hotel guests is available with the purchase of our Picnic Day Pass, which includes the use of the facilities as well as a well cocktail or beer of your choice. Prices are Monday through Thursday $15 and Fri/Sat/Sun $25.00 per person" If this is the case, drop this review down a notch. I can only review on what I experienced, which was free entry to a cool rooftop to have a drink. Let's hope it's always open w/o cover for a cocktail and a burger.

Diggin' this pool area. In the heart of downtown with just enough party and just enough relaxation. The drinks are cheap and the scenery is pretty good for an old(er) dude like me, where all the girls are almost attainable. I mean, when you go to all the other super hip pools with all the cool kids, the beer belly just ain't a selling point - it will fly here. Leave your six packs at home. As I mentioned, the drinks are surprisingly affordable for a Vegas pool, but you do need to remember that you are a bit off the beaten path when it comes to LV. There was a DJ playing but it was simply to keep the mood of the pool going rather than it being the main draw of the crowd. They didn't charge us a cover and in all honesty I don't think we were supposed to be there since we weren't hotel guests. The security guards were nice enough to let us take in a couple of quick cocktails and peep the place out since I think it was clear that we weren't going to make a day out of it. Friendly staff and a cheap Vegas drink is a win in my book. See you soon, Picnic.

They seem to understand people's needs in time of need. The whole grand team know what's up. The people are amazing . The lie. Thank you

This place is amazing. Giant servings and high quality food. We've had alot of food here. The orange Caesar salad is interesting and fresh and HUGE. everything is great. My favourite meal here and probably whenever I come to Vegas is the Ceviche. unreal!! Absolute perfection.

This pool is freemonts best kept secret! It's never packed. Always available seating. The food and drinks are cheap and good. 4 stars because even though it's never busy you always have to hunt down the cocktail waitress just for a drink.

Had a great time! Payed the local 15$ price to get in, but it comes with one complimentary drink ticket. Also, it seems like depending on who you get at the front you can get in for free. Ordered fish tacos for lunch nothing to complain about they were very good :) also got some caramel chocolate ice cream with a mini biscotti on top and at only 3$ I wanted to try more flavors! All in all thought it was a surprisingly affordable fun day! The cocktail waitress's service skills were kind of lagging(had to hunt her down to order anything) , and it took her a couple tries to get the check right ,but she was the only one working the whole pool so ill cut her a break.

Good cheep food with excellent atmosphere You can't beat that happy hour starts at 5 pm the good stuff are half off and most drinks have top shelf liquor in them you really can't go wrong there.

I love this pool. My mother, sister and I are celebrating Mother's Day weekend and we had so much fun on Sunday laying by the pool, listening to music, drinks and food. Our waitress was great and suggested the Arnold palmer pitcher and we all got plenty to drink out of it for $30 and that's good for prices in vegas poolside.. we also ordered hummus with pita and some flat bread. Both very good. Can't wait to go back!

Great atmosphere! Fun games such as ping pong , corn hole, and fuse ball tables ! Great pool for the downtown area .

Came for the Friday night party with the KLUC DJs. Davy the Show Killer was spinning great music. Kayla was out being a fun social butterfly with crowd. This is NOT a bougie pool party! Families with kids were having fun in the pool, playing jumbo connect four, ping pong, foosball and the grown ups had fun with beer pong. Covered cabanas are available for rent. The pool itself is a little small, but it's a rooftop pool and it gets the job done. The night we came there was 98 cent beer specials. Liquor seemed to be full price though. Paid $20 for two frozen mixed drinks.

Really cools pool bar... the bar is in the corner a walk away from the pool.. but good for me since I'm not bikini material. The waiting staff is really attentive & can suggest awesome choices. The drinks where good.

After my having a long Sunday night on Labor day weekend, I decided to go chill by a pool downtown. So this place always shows up on my Facebook newsfeed so decided to give it a try. So I assume there is no entrance fee because you can walk right in. I do believe you have to pay if you want to use a lounge chair, sofa or cabana. There literally was only One server for the whole area. Imagine trying to get a drink order in that situation. Maybe it was the day I chose, but it was kinda dead here. The furniture and rooftop pool set up looked nice enough just very little energy. If you want a true Vegas pool party this is not the place. If you want a quiet spot for you and your friends to get some rays and just lay around in an unexcited fashion, then this is the perfect place.

Great little gem in downtown. The rooftop pool is perfect. As others have said, once the word gets out about this place it won't be unknown for long. The place had a great atmosphere. The wifey and I were there when Zapos did a pool take over. The had a DJ, fashion show, drink specials, Quicksilver was there with a cabana and was giving away free drinks. Pretty darn cool. Also, they had a bottle service that was BOGO. WTH? That never happens at a pool in Vegas. The same went for the buckets of beer. The wifey and I plan on coming to this place as long as possible. The one thing they could do is add a few more umbrellas. Other than that the place is dope. Ask for Guy, he's the pool mgr. He'll hook you up if you need anything.

I had Terika as my cocktail server she was so friendly and on top of everything. 10/10 when I come back I will be asking for her! She made our stay so special! Thank you Terika! This is seriously the hidden jem of Downtown Las Vegas

I will say in this heat that they have their work for cut for them. Not a lot of seating where ur not roasting.

What an awesome venue!!! The layout is great! I always love a rooftop pool. And the size of the pool deck is incredible. Went to an event there for "Night Bass" and it was an incredible experience! The security and bar employees offered excellent service unlike most night life employees. I am definitely going to look forward to going to more events here!!!

Service at the pool has progressively gotten worse each year. We've been coming since it opened for a girls getaway (vegas locals) Today, we came to the pool right at nine when it opened. We couldn't get a drink cause the bartender hadn't showed up for his shit. We asked the manager for coffee and he seemed annoyed that he had to make a pot. So we had to go downstairs to get coffee. We waited an hour and the bartender still hadn't showed. We then had to go downstairs to get a drink ( which was a twenty minute wait), We came back the pool and bartenders showed around 1- for a 9 am opening. We never had a cocktail waitress ever come by to serve us- even hough they'd known we'd been waiting since 9. Finally went to the bar to order a drink. Three of the drink items on their drink menu they "didn't have". We asked to speak o the manager . He made excuses about staffing . I said we didn't want an excuse. We just wanted an I'm sorry. I'll send a waitress right over." This comment only pissed him off. A waitress came over 10 minutes later. We asked for a menu. She hasn't come back.

This is seriously the lamest pool party ever!! It was like a nursing home merged with a Walmart! I went on 5/20/17. The DJ sucked, playing beats that my grandpa would rock out to in 1960s as she was smoking a cigarette. Totally classless. To top it off, a family with 23 children, no joke, showed up a splashed around without any parental or staff supervision. Don't bother trying it. Go to another pool.

Super cute place and nice for a day by the pool. It's small but there's plenty of places to hang out. They even have couches to lay on. It wasn't very busy when I want but it was a Monday afternoon. They are open from 9-7 now. The prices are good on food and drinks but if you're not staying at Downtown Grand you have to pay $15 to get in which is a little steep to me. There are great views from up there though, it's nice to be up above everything where you get full sun. Overall it was a really nice experience.

With all the pools available in Vegas this one is a strange mix of people and service could use some training. From the elderly to a large amount of kids I don't know that I'd have a reason to return. The pool is shallow and not very big. Service was very slow and our cabana was dirty with leftover trash from the previous day.

May 15 we had a very casual wedding reception on the pool deck. The pool manager, Melody Torres did a spectacular job. Our guest could not say enough about the evening. The food ( straight off the Pool menu ) was all wonderful. Our servers were fantastic and adorable. Melody went above and beyond to make sure this was a beautiful memorable evening for the bride and groom. She did things that weren't even expected just to make things easier on us. We had a blast with the deck games. It was casual but yet breathtaking. I would not hesitate to ask Melody and her staff to plan a pool deck party. Many of our guest stayed at the downtown Grand and were very pleased with their accommodations.

This place is an awesome alternative for locals that don't want to fight crowds at GN pool and are looking for a "free with local ID" spot. The pool deck is spacious with tons of shaded seating, a big plus over both newly revamped Plaza pool and the GN one. I'm yet to see it crowded. Sure, some seating and cabanas are reserved for a premium, but there's still lots of awesome free seating. I park on the street for $2/hour, walk a few steps and relax in the shade while the kids are playing in the water. They always have pool noodles and beach balls available, too. The view is great, and there's a bar and eatery. Drink prices are pretty consistent with other downtown pools. I usually get a beer and a vodka cran and with tip get out for $17. Every once in a while kids order lunch, they always go for a $10 grilled chicken wrap and it's plenty to feed them both. Relaxed atmosphere, lots of space, free to locals. What's not to like?

This pool is very nice.. love that it is free pool and if you buy food or drink you get valet validated.. they have local specials for cabanas.. the wings are delicious drinks are expensive but that's what is to be expected.. I definitely be visiting often!!!

You mean i get to sit in the pool chair? And i don't have to pay you? You don't have to TSA search me before entering? I was shocked... I had a friend in town for conventions and was staying at the Downtown Grand, and promised his kids time at the pool so i joined them since i hadn't seen their pool yet. Pleasant surprise when i walked right into the place without being hassled, took a chair, and relaxed under a bit of shade. I know sounds pretty normal but in a city like Vegas, and being at a casino pool none of that is normal. They even gave me a towel, how nice is that. The space isn't bad either, plenty of chairs, couches, umbrellas, what you expect a pool deck to be. Full service bar, and like others have mentioned a food menu for munchies. Service and security was pleasant when making us aware of certain rules, which is also a nice change of pace (thanks). To top it all off, your on the roof of the Grand and have a decent enough view. I live a bit far in the southwest and typically go to M Resort but if i do brunch in downtown first and feel the need to do a pool to relax for the afternoon Downtown Grand has earned my attention and ill gladly spend money on drinks/food to make it profitable for them to continuing offering this to the locals. Thank you.