Cityzen
Restaurant · Cuauhtémoc ·

Cityzen

Restaurant · Cuauhtémoc ·

Rooftop restaurant with spectacular city views and signature cocktails

spectacular views
great cocktails
rooftop bar
amazing ambiance
reservations recommended
pricey drinks
attentive service
angel of independence
Cityzen by null
Cityzen by null
Cityzen by null
Cityzen by null
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Cityzen by null
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Cityzen by null
Cityzen by null
Cityzen by null
Cityzen by null
Cityzen by null
Cityzen by null
Cityzen by null
Cityzen by null
Cityzen by null
Cityzen by null
Cityzen by null
Cityzen by null
Cityzen by null
Cityzen by null
Cityzen by null
Cityzen by null
Cityzen by null
Cityzen by null
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Cityzen by null
Cityzen by null
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Cityzen by null
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Cityzen by null
Cityzen by null
Cityzen by null

Information

297 Avenue, Av. P.º de la Reforma 297-Piso 38, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico Get directions

$$$

Reserve a table
See Menu
Reservations required
Restroom
Popular for lunch
Popular for dinner
Cozy

Information

Static Map

297 Avenue, Av. P.º de la Reforma 297-Piso 38, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico Get directions

+52 55 8660 0500
sofitel-mexico-city.com
@cityzenmexico

$$$ · Menu

Reserve a table

Features

•Reservations required
•Restroom
•Popular for lunch
•Popular for dinner
•Cozy
•Romantic
•Trendy
•Fancy

Last updated

Dec 22, 2025

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@michelinguide
48,179 Postcards · 8,020 Cities

20 Essential Hotel Rooftops in the World’s Top Food Cities

"Rising above Paseo de la Reforma, this wrap-around rooftop delivers 270-degree vistas of Mexico City’s historic landmarks and dazzling modern skyline; the terrace is often buzzing, and if there’s a wait, it’s worth it—especially in March and April when blooming Jacarandas tint the boulevard below in vibrant purple." - Bethany Platanella

https://guide.michelin.com/en/article/travel/best-hotel-rooftops-michelin-guide-world
Cityzen
@eater
391,487 Postcards · 10,993 Cities

Inside Dōgon, D.C.’s Daring New Afro-Caribbean Restaurant | Eater DC

"I found the space utterly unrecognizable from its former life as CityZen, chef Eric Zeibold’s pioneering tasting room that rose to fame in the early aughts; structural changes included adding rows of thick columns while the overall footprint remains similar." - Tierney Plumb

https://dc.eater.com/2024/9/5/24236798/inside-dogon-chef-kwame-onwuachi-new-afro-caribbean-dc-restaurant-openings
Cityzen
@eater
391,487 Postcards · 10,993 Cities

Celebrity Chef Kwame Onwuachi Plots a Surprise Return to D.C.’s Southwest Waterfront | Eater DC

"Once occupying the lobby-level spot in the hotel, Eric Ziebold’s CityZen is long-closed; that specific space is now slated to be reactivated by the forthcoming 200-seat restaurant from Kwame Onwuachi." - Tierney Plumb

https://dc.eater.com/2023/5/16/23724940/celebrity-chef-kwame-onwuachi-dc-southwest-waterfront-salamander-sheila-johnson-coming-attractions
Cityzen
@eater
391,487 Postcards · 10,993 Cities

Southwest’s New Global Bistro Serves ‘Du Jour’ Plates Like Pot Pie-Style Veal Stew | Eater DC

"The space previously housed Eric Ziebold’s dearly departed CityZen, which was a fine-dining destination known for its tasting menus." - Adele Chapin

https://dc.eater.com/2019/11/1/20943339/amity-commerce-november-opening-menu-mandarin-oriental-dc-southwest-global-bistro
Cityzen
@eater
391,487 Postcards · 10,993 Cities

D.C.’s Mandarin Oriental Is Opening a Global Bistro in the Old CityZen Space | Eater DC

"Once occupying the same space, CityZen was a fine‑dining spot where Eric Ziebold won a James Beard award for Best Chef: Mid‑Atlantic in 2008; it closed in 2014." - Adele Chapin

https://dc.eater.com/2019/9/27/20881564/amity-commerce-october-opening-mandarin-oriental-dc-southwest-global-bistro
Cityzen

Paulina G.

Google
Cityzen is a cool spot to grab a drink and take in some pretty amazing views of Mexico City. It's located inside a hotel, so you’ll have to walk through the lobby and take two elevators to get up there, but it’s all pretty straightforward. We went in the middle of the day and had no trouble getting a table without a reservation. That said, if you’re planning to go for sunset or during busier hours, it’s probably a good idea to book ahead. I can see it getting full quickly. The drinks were tasty, the service was super friendly, and while everything was nice overall, the real highlight is definitely the view. Worth a visit if you’re looking for a chill rooftop vibe.

kaloni S.

Google
I’m so excited we were able to get a table here. My friends and I got cocktails around 6pm and stayed until about 8pm and it was such a gorgeous view! Lots of tourists here at this location. Definitely recommend reservations if you want to go for sunset. We were lucky and did a walk in and were able to get a table on the terrace. Otherwise, it’s easy to find and staff were very friendly.

Marcelo C.

Google
Cityzen is a gorgeous restaurant right in the heart of Reforma. The food is decent, but what really makes it worth visiting is the view. If there aren’t any terrace tables available, you’ll be seated indoors until one opens up (they go by order of arrival). Sometimes you’ll get lucky and won’t have to wait too long, but it’s a good idea to go with plenty of time just in case if you're looking to have a view.

Carol P

Google
We went to Cityzen on September 16th at 5pm and able to sit outside and enjoy the beautiful view with no wait times. We each got 2 of the Spritz drinks and they were amazing! However, the highlight for us was the service that we received from our server Bruno. He was knowledgeable on the drinks and had a very pleasant demeanor. He was friendly and that was a great addition to the atmosphere. Thanks Bruno!

claudia R.

Google
I made reservations here for me and a friend. When we got up to the restaurant there was no greeting, first red flag. Once we told them that we had a reservations they sat us down (we were almost an hour early). The table where we were seated had the full sun in my face and was hitting my friends back. We waited for a waiter to offer us water because it was extremely hot outside. Once I noticed the waiter wasn't coming I walked to the host and asked him if he could please change our seats. He said "all the tables were reserved." I attempted to wait it out, but the sun was clearly uncomfortable enough for us not to want to be there. What is most upsetting is that the host could've asked us to wait a couple more minutes for another table since the sun usually sets around the same time. Instead he immediately said "there's nothing available". No water, no accommodation and really rude service. On top of this, everything was expensive (American prices) for what looked like to be basic items and drinks. And the view was definitely not worth the prices. So we left to Balta, the restaurant a couple levels down with better and more accommodating staff. I hate to say this too, but they seemed to be more focused on white Americans. Disappointing experience.

Roxana C. N.

Google
Spectacular city views, great host who accommodated our request to change the table. It was a bit loud inside so it was harder to have a chat, but we moved to the couch on the balcony and we had the most amazing city views. The drinks were great, music was awesome, the bites were really good too. Overall an excellent experience!

Blake

Google
It's the bar/restaurant at the very top of the Sofitel hotel on Reforma. Great views of the city. Not for those with a fear of heights! Helicopters will be flying around below you! It can be a little loud and crowded sometimes, but it's a nice place for sure!

Ysaac P.

Google
I have been in this places couple of times, I normally come for cocktails with friends l. This time I came for breakfast and it was good and had a great presentation. THE VIEW is always GREAT
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Naa Adoley A.

Yelp
We visited Cityzen Rooftop Lounge during our trip to Mexico City, and it was such a great experience. After circling the block a few times, we realized it is located inside the Sofitel hotel. When we approached the check in desk of the hotel, everyone was super helpful in showing us how to get to the restaurant located on the 38th floor. We did not have a reservation, but we still wanted to catch the sunset, so we decided to try our luck and see if they could take us and I'm so glad we did! At the entrance, the hostess offered two seating options. You can sit indoors or choose the outdoor experience booked online through open table, which costs about 100 dollars per person and includes that amount back in credits for food and drinks. Since we were not planning on spending that much, we decided to sit inside. It ended up being a great choice because we still got an amazing table with a spectacular view of the city and the sunset, without spending the extra 200 dollars. We ordered the potatoes and the burger sliders, and both were genuinely delicious. The cocktails were good too with several creative options to choose from. The service really stood out. Our server was incredibly kind and attentive, and he even surprised me with a birthday dessert, which made the night feel very special. The views are truly unmatched. Watching the city transform from sunset into nighttime was an experience in itself. It is the kind of place where you find yourself pausing just to appreciate the moment. Cityzen Rooftop Lounge is absolutely worth adding to a Mexico City itinerary, especially for a sunset visit with great food and beautiful surroundings. I would love to return on my next trip.
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Wendy H.

Yelp
I stopped by with my friend on a Saturday for breakfast; we had a reservation so we were seated quickly. They started us off inside but assured us that we'd be moved to the terrace. We ordered a drink and some bread both the concha and the chocolate and orange croissant were good. By the time we finished with our bread they had moved us to the terrace. We had the perfect view of the Angel of Independence. For our main courses I ordered their Birria Grilled Cheese and I loved it, the meat was seasoned well and the consomé had a good flavor. My friend ordered the french toast with berries and that was also delicious. Overall, we had a great experience, our server was very kind and if we're back in the city we'll definitely stop by again. Pasé por aquí con mi amigo un sábado para desayunar; teníamos una reservación, así que nos sentaron rápidamente. Al principio nos acomodaron adentro, pero nos aseguraron que nos moverían a la terraza. Pedimos una bebida y un poco de pan; tanto la concha como el croissant de chocolate y naranja estaban muy buenos. Para cuando terminamos el pan, ya nos habían movido a la terraza. Teníamos una vista perfecta del Ángel de la Independencia. Para el plato fuerte, pedí el grilled cheese de birria y me encantó; la carne estaba bien sazonada y el consomé tenía muy buen sabor. Mi amigo pidió el pan francés con frutos rojos y también estaba delicioso. En general, tuvimos una excelente experiencia, nuestro mesero fue muy amable y, si regresamos a la ciudad, sin duda volveremos a pasar por aquí.
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Daisy L.

Yelp
Food: Mi Latte y Pan estuvo súper delicioso, y la realidad lo demás de la comida estuvo genial. Servicio: Fueron muy atentos y siempre al pendiente de lo que necesitábamos. Ambiente: Fuimos a las 9AM y casi no había nada de gente estuvo perfecto porque pudimos disfrutar del hermoso vista de la cuidad.
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Di G.

Yelp
The view alone was worth the experience of being there. But the food and drinks did not miss once! We had a very polite waiter that was very knowledgeable about the food and drinks. If it wasn't for him I think I would have not had as many drinks! He knew what to recommend. Definitely one of the best experiences I had in Mexico City.
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Emmanuel C.

Yelp
The views at Cityzen are angelic, some of the best views in the city. The iconic Angel of Independence, or El Ángel, officially known as Monumento a la Independencia, can be viewed in all its glory. A little bit of work is required to reach your destination. The mission, should you decide to take it on, will require a little curiosity and sense of direction. You enter through the parking garage at the street level. As you walk into the garage, on your left will be the entrance to the lobby. You'll take the lobby elevator to the 14th floor then exit. Directly in front of you there is a stairwell leading upward to nowhere, which is intentional. It's a photo opportunity to capture a picture of El Angel. Once you come back down from the stairs, go to the right corner. You'll find a pathway to another elevator. The second set of elevators will take you to the 38th floor. At last, you've arrived. Inside seating at the bar is going to be the fastest way to be seated. However, the perfect views are going to be on the balcony, outside. At this altitude, there is a breeze, so dress accordingly. Unable to secure a table outside, don't worry. You are allowed to take a spin around and snatch a photo from outside. We didn't eat here, but the food looked delicious. That night we were out for drinks. The cocktails were delicious. I chose a Carajillo, which is a staple drink in Mexico. Forgo the Espresso Martini, you're in Mexico!
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Samantha C.

Yelp
Absolutely loved the views here and the service was amazing! I will say, the terrace view is not guaranteed so that was worrying but we got so lucky and got this amazing view! I recommend a reservation but I don't believe it is necessary. I do not drink alcohol so I will also say that of course this is a bar and that said there was limited food/snack options. This is not really a restaurant. I recommend the potatoes and the tacos. The food was good but it was all pretty expensive compared to the outside food. The views definitely made everything worth it! The lemonade was also delicious. Overall would recommend. Super affordable for the views and service you get.
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Vanessa B.

Yelp
So this place is pretty cool. My biggest gripe are the prices and the food selection. We spent $74USD on drinks (4 drinks including tip). Service was friendly but busily slow. The food menu is rather skimpy, nothing looked particularly appealing. The drink menu is also skimpy BUT they're heavy handed on the alcohol. The cosmo I had was delicious (then I had some champagne). I think the biggest appeal is the view (which, if you're scared of heights or shushly, do not go up there - I'm both and almost fainted so that was fun lol). Pro-tip: elevators are around the side but in the entrance of the parking garage. Take the elevator to the 14th floor and follow the signs around to the left to take the next elevator up to the 38th floor. Thankfully the elevators are enclosed (meaning you can't see the ascent out the window).
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Amy G.

Yelp
Great rooftop bar by the Angel of Independence! We made a reservation but arrived 30 mins early and they were able to accommodate. Would recommend the reservation though so you can get priority seating outside by the windows to see the view! Beef sliders were heavily recommended by other visitors and they were good - tender meat but I wish it had a little more flavor or a sauce. Octopus tostadas were PHENOMENAL! The order came with 2 tostadas loaded with perfectly cooked octopus. Very flavorful as well, unlike the beef sliders. Drinks were good - nothing super special or innovative until I had my espresso martini with Don Julio. One of the best espresso martinis I've ever had! Sweet but not too sweet, obviously had tequila in it but paired perfectly with the coffee so the tequila wasn't too intense. However, drinks are quite pricey for CDMX - around $17USD for a signature cocktail and $15USD for a classic cocktail. FYI if you're visiting in November 2024 - the main entrance to Sofitel is blocked off so you have to enter through the parking garage, which is down an unassuming alley on the side.
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Vira P.

Yelp
Cityzen is an amazing rooftop restaurant in CDMX. My friends and I had brunch here and overall it was pretty good! We started off with pan de muerte. I got a cinnamon one and it was filled with hazelnut cream. I paired that with an Earl Grey tea, and it was so yummy! I could've stopped there.. but no, I also got the tortilla española and added iberico ham. And I didn't realize it came with pan con tomate. It was a nice savory treat after the sweetness of the pan de muerte. The tortilla was crispy on the outside and soft on the inside. And the ham added a nice saltiness while the pan con tomate added a zing of garlic and fresh tomatoes. I definitely recommend it! And the views were just as amazing as the food! If you're lucky enough to sit at the edge of the restaurant, you'll get spectacular views of CDMX, including the angel statue if you're on the correct side. But the inside of the restaurant is beautiful too. It's modern and sophisticated. People were dressed nice. And if you need to use the restroom, just know that it's dark! I guess the bathroom uses natural light, but if the sun is low, you're not going to be able to see. There are bathrooms on the 14th floor, which is where you have to go to catch the elevator to the rooftop. I would definitely dine here again just for the views alone. And service was excellent as well. Definitely check this place out for brunch when you're in Mexico City.
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William G.

Yelp
Located on a top floor of Sofitel hotel in Mexico City, this bar provides spectacular views of the Angel of Independence and the Mexico City skyline. My girlfriend and I came here on the recommendation from an expat friend of ours. We took an uber to the Sofitel, and took the elevator up to the 38th floor. Once there, one of the hosts showed us to our table, which was indoors. They do have a decent number of outdoors seating, right next to the beautiful view of the city. However, it was too hot that day, so we were fine indoors. I asked for a cell phone charge station, and they offered a power bank rental service. I agreed, and downloaded the app. Be forewarned, the app is notoriously glitchy, and it kept the time running despite the fact that I returned the power bank back to the staff. This took some time to sort out, but fortunately I was not charged for the time I didn't' use it. The snacks here were decent, as were the drinks. I didn't get a chance to eat the food here, but that is an endeavor for the near future. The view is decent in the daytime, but I will be back here soon to take some great night time shots. Aside from the power bank issue, the customer service was great. The ambient is upscale and relaxed. I would return here, and I recommend it as a must see when visiting CDMX.
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Tudon M.

Yelp
I was NOT a fan of the inside as the music was loud and we could barely hear one another when we were first seated. We asked to be moved outside and what a difference! The view is outstanding. The food was tasty and the service was great. We could actually hear one another as we ate brunch. I strongly encourage you to wait for a seat on the balcony as it will make your visit much more pleasant. What a view!
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Trent N.

Yelp
Unbelievably phenomenal rooftop bar. Seriously, as good as any rooftop bar you'll ever go to. Excellent views looking east, west, and south. I ordered an espresso martini and it was exactly as it should be. The beef sliders were absolutely excellent as well. I can't imagine there's a bar better than this one considering the views. My server, Guillermo was excellent. It's my birthday and I got a free birthday cake. I had a great time.

Yvette C.

Yelp
Terrible service!!!! Came in just to check it out and have a drink and was denied entry! Ridiculous...
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Jacob H.

Yelp
Fantastic experience! The view is perfect and the service and food are great as well. The menu is limited making it a good spot for drinks and bites to start a night or to end a busy day. I would recommend visiting while you are in CDMX! Grab a reservation if you want a spot outside. Albeit you won't be disappointed inside either!
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Cindy J.

Yelp
We reserved a month in advance on OpenTable to guarantee outdoor patio seats with a view! Wow, did not disappoint! We arrived before sunset and the whole experience was wonderful! The service, the bar appetizers, and views were amazing.
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Ben B.

Yelp
First what's good about this place. The view is fantastic. It is a 275° view that is breathtaking. The decor is very chic, and the ambiance is pulsing. The music inspired. Unfortunately that is where it all ends. We ordered two drinks. Rooftop colada, and a Mexican eagle. They both rated somewhere between Blah and Meh. Tasteless and uninspiring; also. Incredibly expensive by local prices. We also ordered a guacamole. Only avocado and onions and some very thinly sliced radishes. pretty much missed everything that should go in a guacamole in Mexico. Limón? Tomatoes? Hello? I also had a bitter aftertaste in the back of my mouth after eating some of it. Very odd experience for Mexico City.. Waiting staff and everything else was very good; but, this is a bar. It's supposed to have good drinks and good bar food, which was lacking in both cases. Such a waste of an extremely good location. Honestly, the view is worth millions; but that does not excuse or justify the prices or the quality. If I pay top price, I expect top quality; especially, in a place that has a pretense of being one of the best places to go to in Mexico. Very disappointing . What can be improved? The drinks, and the food. Everything else is top-notch . Each cocktail was 340 pesos. Very very expensive for Mexico City. And I'm comparing apples to apples I mean in comparison to other hotels. The awful guacamole was 260 pesos. Again, I have no problem paying top dollar for top quality. This was an inverse relationship. Top dollar for surprisingly bad quality.
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Jay S.

Yelp
Really amazing ambiance and views, but very mediocre food that is fairly bland. In a city full of amazing food, this was probably one of the most disappointing restaurants in Mexico City (especially when you factor in the cost). The service is not bad. However, even with the spectacular views and well-presented dishes, it can't make up for the lock and taste and the high prices.
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Joanna M.

Yelp
The view from the 38th floor is breathtaking! The service and the food are great. We've came for breakfast and lunch and enjoyed the meals here.

Jenalyn B.

Yelp
The view is great. You have to pay extra to sit outside after sunset. The service wasn't great. Our waiter was rude, we only saw him once didn't hand off to another waiter and we eventually flagged down a waiter next to us and we gave her the tip. Sliders were good.
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Xochitl C.

Yelp
Great place for the city view! Although we only had appetizers and drinks, they were delicious. Didn't have to much time to enjoy a nice dinner. I definitely recommend this place.
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Virginia A.

Yelp
The Panoramic Views of Mexico City are spectacular. Cityzen bar is located on the 38th floor of the Sofitel Hotel. Upon our arrival to the rooftop bar the hostess asked me if we had a reservation to which we replied that we did not. she then proceed to ask us how many where in our party and made way to take us to our table. shortly after being seated i asked to be guided to the nearest restroom. being that it is a rooftop bar they only have one restroom available for each gender. it took our server more than 25 for them to check on us and then i believe the manager came to our table and took our order after we mentioned that no one had come to greet us or take a drink order. he kindly took our order and then i asked if there was a possibility to be move to one of the outside table that were vacant to which he responded that there was a list or a system of some type and that he would see if he could accommodate he never came back to inform us to we took that as a NO. Their bar snacks were okay and drinks were nothing impressive. they it could of been better. rather expensive for the locals but not out of the norm for tourist Spanish Translation: Las Vistas Panorámicas de la Ciudad de México son espectaculares. El bar Cityzen está ubicado en el piso 38 del Hotel Sofitel. A nuestra llegada al bar de la azotea, la anfitriona me preguntó si teníamos una reserva a lo que respondimos que no. Luego procedió a preguntarnos cuántos había en nuestro grupo y abrió paso para llevarnos a nuestra mesa. Poco después de sentarme pedí que me guiaran al baño más cercano. Al ser un bar en la azotea, solo tienen un baño disponible para cada género. Nuestro camarero tardó más de 25 minutos en revisarnos y luego creo que el gerente vino a nuestra mesa y tomó nuestro pedido después de que le mencionamos que nadie había venido a saludarnos ni a tomar un pedido de bebidas. Él amablemente tomó nuestro pedido y luego le pregunté si existía la posibilidad de que nos trasladaran a una de las mesas exteriores que estaban vacías, a lo que respondió que había una lista o un sistema de algún tipo y que vería si podía acomodarlo. Nunca regresó para informarnos y lo tomamos como un NO. Los bocadillos del bar estaban bien y las bebidas no eran nada impresionantes. ellos podrían haber sido mejores. bastante caro para los lugareños pero no fuera de lo normal para los turistas.

Jorge R.

Yelp
Awful experience from the minute we checked in. Our reservation was at 10:30am and I had proof of it on my app and calendar. The hostess claimed I was 1/2 hr late. Despite me showing her my confirmation, she told me there was nothing she could do and now we had to wait over an hour for a table. I had made my reservations 2 months in advance, we were celebrating our 25th wedding anniversary and it was a complete disappointment ! I will never book this place again and will tell all my friends about this terrible experience. Go to Ling Ling instead!

Veronica R.

Yelp
Horrible service. Rude staff Drinks were warm We did not feel welcomed Was looking forward to it and could not have left more disappointed
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Chich R.

Yelp
Good drinks, great service, excellent vibes. Make reservations ahead of time to get one of the better tables!
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Anna W.

Yelp
This rooftop bar is absolutely stunning! I highly recommend going in the evening to enjoy the sunset over the city. I also enjoyed going up there for coffee in the morning for a little tranquility before I started my day. The service is so on point. I 100% recommend!

L Z.

Yelp
I ordered a salmon toast with a latte. Both very enjoyable. The view is very worth it. Service was okay
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Lucy V.

Yelp
The view incredible, the service is outstanding, our waiter was super attentive and took good care of us. Coffee was delicious as well as the pastries. We order the chilaquiles and were so tasty. I had the avocado feta Benedict that was good taste but cold. We really enjoyed the experience and highly recommend to visit for breakfast or in the evening for a drink. The view is beautiful.
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Stephanie W.

Yelp
I had an overwhelmingly lovely time at Cityzen! The ambiance is great, workers very friendly and attentive, and they all speak English very well so they gave me recs and chatted with me a bit. The rooftop ambiance is just lovely, I would recommend going close to sundown to see it from the 38th floor (of the Sofitel, that's where Cityzen is). The workers at Sofitel are also helpful; when I first arrived they automatically asked if I was there for Cityzen then explained how to get upstairs (you have to take two separate elevators - one to the 14th floor and then another from there to the 38th). I didn't try the food other than the chip snacks they gave me, but the drinks were GORGEOUS - I had the grapefruit Paloma and the Lavande (a lavender based cocktail). They were both sweet, but not too sweet. Prices are about $18-20 USD per cocktail so do note that it can add up, but again, you're paying for l excellent drinks, excellent service, and excellent ambiance. The bathrooms here are quite dark so don't try fixing your makeup in there but they are very clean and the low light ambiance is quite nice!! Overall I would strongly recommend going to Cityzen for anyone visiting Mexico City or wanting to have a nice night out. Whenever I come back to the city I will definitely come again!
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Aaliyah L.

Yelp
Decent looking rooftop that is located in a hotel but the service for us was nonexistent. We were given a temporary seat and a menu and were told we'd be moved when a different table became available, but the couches where we were told to sit had no server assigned, I'm assuming. We were there for almost 30 minutes and nobody even brought us water and we were never moved to a different table. We ultimately left because of no service and the food menu was underwhelming.
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Octavio N.

Yelp
Don't try the food, was only there to drink, my cocktail was on point. The servers were very attentive and checked in often to make sure, which can go both ways if you want to be left alone, I appreciated the attentiveness. Ambiance, I don't think you can find a better view of Reforma in any other bar in the area. Prices are a bit excessive, but you can't expect anything else from the Sofitel.
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Kate A.

Yelp
I've been here for drinks at night, but decided to come for brunch on a beautiful day. The food was fresh and the mimosas were great. You can't beat brunch with a view here!
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Gaby S.

Yelp
Came here to celebrate my best friend's birthday. The place is great. Amazing views, great cocktails and delicious food. However the service was lacking. The waiter was taking a very long time to get our orders, tried to give us a cheaper bottle of wine than what we paid, and took a VERY long time to get the bill. The service began getting crappy halfway through but the fast one they tried to pull with the bottle of wine was the last straw. This should not happen in a $100 per person restaurant.
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John R.

Yelp
Five stars for the view alone. The outside terrace on the 38th floor is amazing. Come here. Have some cocktails and appetizers even if you want a main course somewhere else. If you want to stay in the Sofitel and desire a more quiet place for your main meal, take the elevator down to the 14th and check out Bajel which I believe is technically on the 13th floor just a staircase down one level.

Oslenis T.

Yelp
I called to make a reservation for 12 people the lady told me at the phone that they couldn't take a reservation for that many people but that they woul take us as walk-ins my party and I walk 20 minutes with a baby and a child from CAPITALIA . When we made it all the way to CITYZEN restaurant roof top just for the lady to say they couldn't take us because we where too many . That we could reserve for a set price of $800 pesos for person . Terrible customer service. Even if I come back to Mexico I would never visit that hotel or rooftop. 0 stars from me . Seems they aren't interested in doing business. Turning away 12 people.

Evelyn T.

Yelp
The view is excellent however food and service was unfortunately so bad for such a place. Our server needed fine dining training. He was rude and short with responses. The whole experience was dreadful. We ordered the Spanish omelet with chorizo. It was dry and no flavor. I asked for fruit without papaya and they couldn't provide it because they pre make it. I was very disappointed in the total experience. Mexico City has much better to offer. Pass on this one. It is very overrated.
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Arthur F.

Yelp
Cityzen Bar This bar was dope. It's located on the 38th floor of the Sofitel Hotel, the same hotel where Balta is also located. So we did a combo lunch and drinks gig, and this place is definitely worth visiting. I've never been anywhere in Mexico City, and I'm sure there's others, that offered cool as views of the city like this place. The drink menu looked cool, but yo, you gotta check this place out. Like I mentioned in my last post, Balta wasn't the greatest, and it wasn't bad, but this bar made up for it for sure!! If you're ever in the city, stop by and have a beverage, I promise you won't regret it.
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Chinsin S.

Yelp
We got a recommendation to check out Cityzen Bar by a few locals, and let's just say, this roof top bar did not disappoint. Quite frankly, it exceeded our expectations and became one of our top highlights of the trip. The Cityzen Bar is at the top of the Sofitel Hotel. Words can't describe how beautiful, gorgeous and just stunning this place is. The decor, atmosphere and the view was incredible. If you're looking for a nice, quiet spot to relax before a night out in CDMX, add Cityzen Bar to your itinerary. The drinks were okay, but where this place shined was definitely the food. We got a few tacos and tostadas, and they were all absolutely divine. Overall, we're so happy with our visit to Cityzen Bar. We've been telling our friends about this place and can't wait to visit here again!
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Bhavika T.

Yelp
During our trip to Mexico City, we stayed at Sofitel hotel. Cityzen bar is at the top of this hotel. We stopped by for a quick drink on our first day before dinner. We loved it. The drinks, service and the views were awesome. We loved it so much that we went again the next afternoon. The cocktails were unique and well balanced. We also went to other bars when we visited Mexico City but Cityzen definitely had the best drinks of all.
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Jason W.

Yelp
There are no words to describe how beautiful the view is from this bar. As expected the drinks and food are pricey but you're obviously paying for the view. I recommend visiting during the day if you'd like a table against the glass as they prioritize hotel guest entry and seating at night.
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Dahokolomoki Z.

Yelp
Great rooftop bar - probably one of the best high views in Mexico City? You see a great view of the Angel of Independence column, as well as down the Reforma avenue with the tall skyscrapers on either side. Faces westwards, so you will get the full sun right at your face. Drinks are pricey - cocktails are 300+ pesos. They're pretty good, they have a good selection of interesting cocktails. 3 tacos is like 330 pesos, and mediocre. So don't order food. Was pretty packed at 5pm on a Monday, so it definitely is popular. So make a reservation in advance, especially for the outdoor tables with the great views.

Oscar G.

Yelp
The view & ambiance is definitely amazing along with the drinks. I noticed that the servers didn't check in with the tables as much as they should have. We waited more than 15 minutes with empty glasses. I only had 2 drinks but would have easily had 5. Nonetheless, this view is incredible.
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Geycer D.

Yelp
Found this place when I was visiting Mexico City and fell in love with it , we first had a reservation but we were there a day before so we head to cityzen for dinner and a few cocktails, Sarah our host was very accommodating for letting us wait at the bar area for a table there we met Jesus our bartender he made some recommendations for us for drinks and food and he made us feel super Extra welcome - he was knowledgeable for the drinks and we end up tasting almost all artesanal beer on the menu and they were all delicious, I really recommend this place if you in the city for business and want to impress or if you just in a date and want to have a great time . . Thanks Sarah and Jesus for making our visit pleasant and welcome next time We are here we are definitely come back to visit you guys . . Reservations strongly recommended. . . 5 Stars .
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Dmitri G.

Yelp
Views 10/10 Great for a date, business lunch meeting, or small groups The food 9/10 amazing brunch options and well seasoned and worldly cuisine Drinks are 10/10 Service is impeccable. My server spoke amazing English and 4 other languages! This was awesome for us. Definitely a go to every time I'm in CDMX
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Vanesa V.

Yelp
Awesome views. Drinks aren't the greatest and are also pretty pricey. I would recommend coming for just one drink so you get to enjoy the views. It's pretty cold at night up there so I would recommend bringing a jacket.
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Cory D.

Yelp
This was probably the coolest bar I have ever been too. I'm terrified of heights, but I felt welcomed and was able to relax after about 3 gins & tonics and a couple margaritas

Chris C.

Yelp
Food is very good Service is mediocre Price is not that friendly, average price is around 800-900 MXN. And you might can't get full.
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Kris K.

Yelp
I'm sooo happy that I had a chance to stop by Cityzen when I visited Mexico City. The views - stunning! The food - delicious! The staff - the nicest! The was easily one of my favorite restaurants during my entire trip. In a city that's known for its great restaurants, Cityzen was top-tier and outdid many that frequent best restaurants lists. I'll definitely be back!
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Anthony Q.

Yelp
Go here for the 38th floor view. Request an outside table if you are there for that. You can also wander around on the deck to enjoy the view if you didn't get an outside table... maybe even be bumped up to one while there. At night, the inside the bar is VERY dark, so it's hard to see others and read the QR code menu with your phone. COCKTAILS ARE $350MX each, and not very good. Mine was horribly sweet. Should've got the Jamón Iberico plate instead for about the same price and oddly, a better deal. Hosts were friendly and accommodating. They sat us in a timely manner without a reservation on a Thursday night. Our server was just OK. Took forever to bring our bill back. It's worth going, just be prepared for the sticker shock that is jarring even by LA standards.
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Phillipe B.

Yelp
Tip: Do you want to check out a nice space with an amazing view for just a drink or light snack? If you are a single person or small group and want a seat On Fridays show up before 3:00. After 4:15 they will likely request a reservation and most tables were filled by then. Tldr; An enjoyable spot for interesting cocktails with an amazing view. Drinks ranged from 300-350 pesos each, though expensive, matched the tone and style of the place and a value for having access to that view. The experience: I walked to the hotel lobby and asked where the bar was. I was greeted by a helpful and friendly person who instructed me to go to the 38th floor of the building. When asked if I should dress a certain why he said it doesnt matter. When I arrived I was asked if I had a reservation. I said that I did not and asked if there was room for one person at the bar. The hostess nodded and led me to a seat by the door with a good look at the city. The waiter was knowledgeable efficient and professional. I opted to order drinks only and chose a seasonal drink, a spritzer, and a normal menu drink, a ginger beer and silver tequila cocktail. Both drinks were tasty with the non seasonal drink offering a better flavor palette with what i think was caramelized pineapple sugar on the rim. He also gave me a table snack that was soya and wheat. When I asked if it was Vegan he said yes, though i didn't dive into the exact ingredient list so your mileage may vary. The atmosphere: The bar is wrapped by a balcony with seating that gives you an amazing view regardless of where you sit. The staff seemed responsive to the customers needs and I saw several birthday celebrations happening in small groups. When not on the balcony the inside of the bar has a cozy couch and coat rack next to it to keep your bag or jacket off the floor. The music was house music that switched to r+b dance beats as the afternoon progressed. The soundsystem was loud enough to create a good atmosphere without being overwhelming. The music selection was on par with the view for me.