Manuel A.
Yelp
MICHAEL SARCONA: of classic cars west
In our words verbatim. Copy & pasted
Note: The words I post here will be (ME) the customer, and (HIM) the man paid a premium 4 his expertise.
Aug 24th 9am(ME) I'm glad it's finally posted. It looks like the passenger seat has brown fading on it because each shot seems to show what looks like maybe the sun hitting it from a certain direction, but someone may think its damaged, can we get a few more pictures that show the seats in a better light?
Aug 24th 10:30am (HIM)I will take more pics on friday.
Aug 24th 2:30 pm(ME) There is another person claiming that there is a quarter sized ding of some sort on the passenger side front quarter panel I don't see it. But I think answering this commenter as soon as possible would be good and to alert them you will be taking more pics or if you would submit a video of a walk around detailing up close the whole vehicle would be good.
Aug 24th 6:30pm HIM)done, it does look like a tiny dong there but I will take more pics/video on friday
Aug 27th 3pm (me)Hi Michael I don't see the new pictures you said you would take on Friday. Did you take the pictures? This small ding you said you were going to review on Friday to verify it's presents. I had asked if you could please take a video of the vehicle, (a walk around) and post it. Every day is important when there's only seven days to attract the best offer. please take new pics and remove those that show the awful distortion to the passenger seats.
Of (me) course your assistance so far is appreciated but please fix and add video as requested to the BAT ad as soon as possible. Please. This is very important to me.
Aug 27th 3:40 pm (HIM) Will be doing More pics and video tomorrow. The seats look like sun shining on them and no one has commented that they look brown or stained.
Aug 27th 8pm (me) I understand no one has said anything yet, but maybe there are those that don't say anything and just scroll to the next car and casually moves on. But that's really not the point, it's just several undesirable images that don't do anything to improve the sale of the car, and it should just be enough that I, the customer am not satisfied with those images and I'm asking you politely a couple of times now, to please correct this issue and post better quality images.
Aug 28th 11am (HIM) As I said I will be posting new pics and video momentarily.
Aug 31st 7am (HIM) You've taken an innocuous comment and now made it into an argument on the listing. Once again the bumper cover being repainted is not a big deal at all and now it appears to be something that multiple people are commenting on.
Aug 31st 8:30am (ME) Good morning Michael, Woah... ok, I'm an adult here, please don't berate me like I'm a child. I get your point, I answered to a comment that I felt was out of left field, and had no merit, but after I did, I felt I should not have. No one was there to answer to this commenters knee- jerk claim, I knew differently. I did vet this vehicle and gained knowledge of what has or hasn't been done to the vehicle.My efforts, not a complete waste of time as I see the commenter chimed in this morning to admit he might have been off base with his comment.
Sept 1st 5:30am (ME) Michael, have there been any updates with the sale of my car?
Sept 2nd 7:30am (HIM)High bidder is out he doesn't want to go $14.5
(HIM)We can try cars and bids but I don;'t think it's going to hit $14.5
Sept 8th (me)7:30 pm Michael, What's going on?what's the plan? You're quiet. Iam moving at the end of this month and I was hoping by now we would've had the car sold and I'd have some money in the bank to assist with moving expenses etc.. but unfortunately that didn't happen. I need something to be happening to try and get this car sold in the ballpark of 14.5k. It can be done, I think, but we've gotta move on either getting it on cars and bids or advertising it on your showroom floor, please.
Sept 9th am 7(HIM) I texted you yesterday. I can list on cars and bids but I dont think we're gonna hit $14.5
I'll (him)runs some more comps later today and let you know what I think we can sell it for.
Sept 9th 11:15pm (ME) Michael,If you go into the cars and bids auction with a negative thought, well it will absolutely come out that way. I need you, in all honesty, to be a little more enthusiastic and positive about the car sale, I worry enough for the both of us, promise.
§ Meanwhile, Michael would never remove those images I expressed distain for,the 4 or 5 images I would repeatedly ask him to remove, and he would not.
The exchanges with Michael were ok, until they were not. The moment even the slightest critique is made or you express feedback of anything service related, negative in nature about him, he becomes ultra sensitive and reacts immediately with a passive aggressive tone and a response that sounds like something a young emotional adolescent might say.