Abhi H.
Yelp
Joel from Clawson made sure that buying my 2024 Triumph Street Triple R was seamless. This buying experience with Clawson-initially with Sophie, then with Joel, and finally Dave-was very smooth and I'm excited to own a Triumph again after over a decade.
While shopping around, I spoke to 6 different Triumph dealers. Working with Joel was by far the most pleasant experience. A couple of the others dealers tried to force me to drive hours to a dealership, went back on offers to price match, tried to distract me with irrelevant facts about their dealership rather than what was important to me, and even made totally unnecessary condescending remarks.
Refreshingly, there was none of this from Joel at Clawson. Instead, he was proactive, transparent, respectful, patient, and responsive throughout. Joel called me back promptly, offered the best initial price, and matched the best counter offer I received. He was patient with my questions and flexible with my constraints. He made it easy for me to make the payment, especially tricky during a holiday week.
Finally, my bike was delivered to my door by Dave, despite stormy weather, and with a full tank of gas! Despite a long drive from Fresno to SF and another one to go back, Dave patiently & efficiently walked me through all the paperwork and all the basic information I needed about the bike.
Thank you so much Joel, Dave, and Sophie!