Cloud 10 Creamery

FOOD: Mediocre at best. I left wishing I had just gotten a gallon from the grocery store. Prices were high as they typically are in any ice cream shoppe. SERVICE: Was eating in the area and decided to get ice cream afterwards, was quickly disappointed by the lack of enthusiasm by the guy at the counter. He didn't say Hello, Welcome In, Can I Help You... NOTHING. I wanted to walk out then! Any establishment where I don't feel welcomed, doesn't deserve my hard earned coins. ATMOSPHERE: It was really just meh.... No vibe, No ambiance, No scenery. #MEH I won't be returning.

We decided to go someplace for dessert after a nice dinner up the street. We just found Cloud 10 by chance while looking online, and I'm so glad we did! Parking was easy. Since we were going to a business in the complex, we were able to park in the garage at no charge. When we got inside, we were met by two really sweet ladies working there who offered samples of whatever ice cream they had, which was a LOT. They had flavors that I'd have never dreamed of and which looked so good. I didn't even have to sample. Once I saw marzipan and toasted rice, I already knew what scoops I wanted! The other three in our party did sample, and the ladies there encouraged them to sample as much as they wanted in order to find the perfect flavors. They did! We all truly enjoyed our visit and our ice cream. While most Midtown businesses are notorious for dishing out attitude, this is NOT one of those places. Also, prices are reasonable for the quality of the product. Keep in mind that this is a cashless business, so you'll need a credit or debit card. I never carry cash, so for me that is just fine. On the way out, we were wished a "blessed day" by one of the really sweet ladies working there.

After having dinner next door with some friends we decided to go into cloud 10 to get something sweet. And We were not disappointed. Walking in, the place was very clean and “cool” looking! I think the place was about to close in 10-15 minutes but that was no problem for the guy serving. All the ice creams were still on the line and he was really nice giving us samples to try. I ended up choosing strawberry and It was really good. We Will definitely be back!

Cloud10creamery is an ice cream shop that excels in providing a remarkable ice cream experience through their organic flavors and exceptional customer service. From the moment you step inside, you are greeted with a warm and inviting atmosphere that sets the stage for a delightful journey into the world of premium ice cream. One of the standout features of Cloud10creamery is their commitment to using organic ingredients in their flavors. This dedication to quality shines through in each scoop of ice cream, creating a truly indulgent and guilt-free experience. The flavors are vibrant and rich, showcasing the natural essence of the ingredients. Whether you prefer classic favorites or enjoy exploring unique and innovative combinations, Cloud10creamery offers a diverse range of options that cater to all palates. What truly sets Cloud10creamery apart is their stellar customer service. The staff members are attentive, knowledgeable, and passionate about their craft. They take the time to guide you through the flavor selection process, offering recommendations and ensuring that you find the perfect ice cream to satisfy your cravings. Their enthusiasm and genuine care for each customer create a welcoming and personalized experience that leaves a lasting impression. The ambiance of Cloud10creamery is modern and inviting, with a cozy seating area where you can relax and enjoy your ice cream. The attention to detail in the presentation of each scoop, from the meticulously crafted toppings to the elegant serving vessels, adds an extra touch of elegance to the overall experience. Whether you're seeking a classic scoop in a cone, a decadent sundae, or an indulgent milkshake, Cloud10creamery has you covered. Their dedication to using organic ingredients ensures that each bite is not only delicious but also reflects a commitment to quality and sustainability. In summary, Cloud10creamery is a haven for ice cream lovers seeking an extraordinary experience. With their emphasis on organic flavors, stellar customer service, and inviting ambiance, they have created a true gem in the world of ice cream shops. Treat yourself to the delightful flavors and impeccable service at Cloud10creamery, and prepare to embark on a memorable ice cream journey that will leave you craving more.

This creamery has so many good and unique ice-cream and sorbet flavors. The place is decorated nicely and has an open look. They have seating inside. Bonus points because it is Houston based. Easy free parking at the garage right next door.

Tasty local ice cream. They offer regular and seasonal flavors, I tried the Peanut butter strawberry jam and brown sugar cookies and cream cone, it’s very creamy, maybe a little too sweet for my personal taste but the cone is really good. Will try more flavors next time I visit Houston.

Ice cream date and it was a cool place to go.. the ice cream was good… different flavors to pick from!!

Came to Cloud 10 Creamery on a recommendation from a friend, definitely gonna be coming back! Around 20 or so fantastic flavors (got the Brown Butter in a waffle cup, definitely recommend!!) Brandon was great, gave us a ton of samples and recommended an Earl Gray tea flavor for my wife. Prices are great for midtown, 5/5 stars for sure!!

I had a major hankering for ice cream, specifically a banana split, so I found on Yelp that Cloud 10 does two sizes of 'nana splits. I sampled a few of their vegan flavors and opted for the smaller split with the standard three scoops: I got vanilla (made with coconut milk), cafe sua da, and strawberry with strawberry jam - plus all the fixin's for a banana split. The beau got goat cheese with dark chocolate. It's cashless. Parking in the garage is free. There is no outdoor seating. Not even a bench. We had our dogs with us, and kinda just leaned up against the wall and enjoyed our ice cream as traffic passed by us. Felt very New York, traffic smells and all.

How is this place in business still? Service today was more like we inconvenienced the staff by showing up and the product is meh at best especially at 6.50 a scoop. Boo and never again

They have a lot of flavor options and you can sample them! They also have a lot of variety in their desserts and ice cream. Personally, for me, I think one scoop was enough for me to satisfy my sweet tooth. Every time I visit or walk past there usually isn't a long wait but the inside is decorated so cutely there are plenty of choices for photo ops with your dessert! The staff are usually really considerate and patient when trying to decide on a flavor. There are limited seating options so I would suggest walking around midtown with whomever while scarfing down your sweets!

Great Ice cream, came on a Sunday at 9pm. They close on Sundays at 10pm. The hours on yelp are wrong. Got greeted by the employees, really nice people! they gave us to try Ice cream and helped us out to choose the ice creams. Really low noise which is good because you can have a really good conversation. The bathrooms are clean! Will come back again! They have gift cards too!!!

I really wanted to love this place but unfortunately we couldn't try it. Waited about 7 minutes and nobody came out to help. There were people finishing their ice cream but there wasn't anyone helping. Hopefully there will Be service next time we come by.

Great dessert to send the night. Servers were great and fun with quick tasting spoons. I ordered Nutella and brown sugar cookies and cream as it was two scoop cone and they were HUGE scoops. Tossed in sugary sprinklers and it hit the spot. It was so rich and so good, I prefer chocolate so I'll be trying others next time.

Interesting flavors e.g., olive oil and they let you try out three flavors. I went with the vanilla bean and dulce de leche flavors (got two scoops in one cup and I share with my boyfriend). A little ice cream hack we do since it's always more expensive to get two seperate scoops. They gave us two decent size scoops as well. I enjoyed the vanilla bean and thought it had a strong vanilla bean flavor to it. The prices must have went up as well because the previous pictures on yelp had the price as $5.50 for a double scoop. It's $6.50 now. Also the restroom has a code to access it and I checked my digital receipt to see if there was a code, but there wasn't. I tried to ask the man up front for the code, but he was busy making a sundae and the line was really long as well. It wasn't his fault, but there were two guys out there earlier, but one of them left so he was the only one helping out front. Luckily I don't live to far, so I just held it out until I got home.

As soon as you walk in, you're greeted with the freezing cold. We came around 10pm on a Friday. It was not busy at the time and the two servers were patient and knowledgeable about the flavors. They helped us with a smile. They have quite a variety of unique flavors. After a few samples, I ended up with marzipan and pbj. Both were so creamy and delicious. I thoroughly enjoyed them with my sweet tooth. My husband had the brown sugar cookies and cream and maple butter pecan. He didn't care for the cookies and cream which was fine by me because I did. The scoops could have been a little bigger but for the price of a creamery these days, it was priced fairly. We will most certainly be back!!

This is a solid spot for ice cream. My friend gave me a gift card for Cloud 10 and I was excited to finally try it on a Sunday afternoon. We parked in the big parking garage inside the building (Cloud 10 and various other restaurants like Jinya and Gen Korean BBQ abut the garage). The restaurant is well-maintained and has a few tables for customers inside. When we arrived, most patrons were ordering their ice cream to-go. Considering rising prices of ice cream across Houston, Cloud 10 has remained relatively affordable. They offer a variety of interesting flavors - you can sample up to 3 before choosing. We opted for the toasted rice and strawberry jam flavors. Both were excellent and paired very well together. The toasted rice is one of the best flavors I have ever tried - it offers a unique cereal-like flavor akin to Flower & Cream but maintains the toastiness promised in its name. I would probably just get a double scoop of it next time, it was so delicious! The only downside was the size of the scoops. However, they are about on par with most local Houston ice cream stores. I would love to check out more flavors here, unless I just get the toasted rice flavor again and again! No pictures in this review because of how quickly the ice cream was devoured*

Walking past this place outside I was invited by the smells. It drew me in from the parking garage. Upon entering I was blown away by the increased smells. I was greeted immediately and there were other patrons inside. One of them told me they came from Chicago and every time in town they stop in. They suggested the banana split, I opted for it. I watched the gentleman take his time with crafting each one. He took the banana, peeled it and caramelized it with a blow torch. I got the ginger snap, banana cinnamon and coriander. They were a mesh of inviting flavors and I devoured the banana. It made the split worth wild. I would suggest to go here if you're looking for superior ice cream and service to match!

We came in here because Nicole was so very kind and took time to go over the ingredients with us over the phone. When we came in she had the most beautiful smile on her face and treated every client with kindness even though it was busy and she was all alone. People like Nicole make businesses special!!! The ice cream was great but Nicole made our visit extra sweet.

First time at Cloud 10 creamery! They have some good sounding flavors like cafe sua da(viet coffee) and brown sugar cookies n cream. However, the tastes of their coffee wasn't that special. I was craving some sweets after eating dinner so I decided to pop into here to check it out. I got 2 scoops which was strawberry and Nutella w marshmallows. I felt the scoops were very skimped and it was not worth paying about $6-7 for. I do give it that this is better than marble slab bc it isn't super super sweet but Nothing really got me exited here. I asked for some samples on some and they were barely giving anything onto the spoon /: Overall I would say it's a 2.5/5, but I wouldn't come back here and rather find elsewhere for desserts.

Really tasty ice cream. Nice place, kind of weird smell for an ice cream place. But enjoyed the ice cream itself.

This place is just alright. I've been here twice (both time were after Jinya) and I was never impressed with their ice cream. During my last visit, when my date and I walked in all the workers were busy with other customers (with one taking a break sitting to the side), and I was just waiting there a bit. After around 5 minutes, one of the workers finally acknowledged us and said, "I'll be right with you". When it was finally our turn, to our disappointment, we couldn't taste any of the flavors so we decided to try the 'Mango with Chamoy'. As we watched the staff scooped up the ice cream, it was a single scoop and then to the cup. At other ice cream shops, they keep scooping until they have a full, solid scoop before putting the ice cream in the cup. Oh and btw, during this time another customer walked in and they were immediately greeted, "Welcome to Cloud 10!!" Like where was my greeting when I walked in?! For the price you pay, the amount of ice cream you get, and the service; there are plenty of ice cream shops that you could go to. Next time I go to Jinya, I think I'll just go next door to Kung Fu Tea to get my sweet fix.

Very friendly staff. I love the unique flavors and had the hardest time making the ultimate decision of what flavors to choose. My tech chose Cafe sua da (Vietnamese coffee). It was good, not too sweet. I narrowed it down to black currant with something, earl grey lemon, and pear with speculoos cookie. I ended up nixing black currant and got a scoop of the other 2. Pretty good choices, not too sweet. Overall good but definitely not my favorite ice creams. Located next to Gen Korean bbq on Elgin.

Cute little shop. I visited Gen's Korean steakhouse for dinner right next door. Surprisingly, afterwards, I still had a sweet tooth so Cloud 10 was a convenient option. The inside of the shop is small but cute and trendy looking. They had a good variety of flavors and the amount of choices weren't too overwhelming. I got the TOASTED RICE flavor and my partner got a PB&J. She couldn't stop talking about how good it was and the workers confirmed that it was one of their most popular flavors. The flavor I tasted was subtle which is what I wanted after the explosion of bold flavors at dinner. It was very creamy, definitely tasted the rice (think Rice Krispies) and not too sweet. The cone was also nice, crispy and fresh. Really good.

Service is super friendly and kind. Phillips was so knowledgeable about the ice cream and the best flavors.

Bad customer service, employee was watching a game on his phone as I was waiting for him to make me a banana split. Canceled my order since it took over 10 minutes and still didn't get my ice cream Also employee raised his voice at me when I told him he was on his phone watching the game he said I was lying. I asked for a refund and left This place does not care for customer service.

With an interesting array of flavors, there is at least something for everyone. This place was next door to Gen KBBQ and my girl friend and I were craving something sweet after all that KBBQ. Somehow, we managed to save some room for dessert. We've been seeing this place and always passing it up, but this time around, we decided to try it out. We were greeted with a friendly employee that explained the precautions they were taking due to COVID (so no samples unfortunately and this is take out only). The employee at least was able to describe exactly what the flavors would taste like without having to sample it. I chose the gingersnap flavor (which tastes like a gingerbread cookie) and my second flavor was the matcha with white chocolate (pretty self explanatory). The combination somehow molded well together and it was very yummy. The flavors were creamy and unique. There were other flavors like Earl Grey Lemon and Coconut Milk Sorbet, all very unique. I definitely plan on making it back here again!

Came in after eating some dinner and my friend was joking about getting a sample of all the ice cream and then not buying any after she got full with the free samples. I said "don't you do that you jerk." Well the guy who was serving people ice cream came to me and said "don't bring that energy here". I said what are you talking about" he said "I don't want that attitude here and pointed to an other customer". I think he thinks I was talking about someone else who was asking him to sample a few ice creams. He made a complete scene in front of the whole establishment by jumping himself into someone else's conversation. I told him "it's a conversation my friend and I are having and he shouldn't make a scene based on someone else's private convo." Water under the bridge. We then sat down and my gal walked over to use the ladies room and he was in the ladies room with the door unlocked. He exited the bathroom and my gal asked him "what's he doing in the girls restroom" and he said "the bathrooms are for everyone". Well bro, if that's the case why is there a girl sign and man sign for each bathroom-It's not labeled as such. Weird vibes. Visit was 12/05/2021 at 6:30-6:45pm.

Upon walk-in, I was immediately greeted by the workers and explained the ice cream place. All the flavors are homemade by Cloud 10's own chef and they are all super unique. The ice cream is fresh and light. You get to sample the different flavors. I really enjoyed their toasted rice, marzipan, and the coconut milk sorbet with peaches (my personal favorite). The fake clouds and neon sign inside also make for a great photo opp!Super cute place with great tasting flavors :)

Marzipan! Yes ma'am! Would return for neighborhood convenience and generally well constructed flavors.

If you're looking for fun flavors and great tasting ice cream, this is your place. If you're not looking to break the bank, this is not your place. There were so many fun flavors I wanted to try like the Goat Cheese and Milk Chocolate ice cream, but unfortunately there were no samples. I'm not sure if there are ever free samples or if Covid is preventing it, but I couldn't get myself to pay $4.25+tax for a scoop that I didn't know I would like. Additionally, any form of a cone will cost extra on top of the already high prices. I will say that the Marzipan ice cream hit the spot though!

This is one of their new locations. I fell in love with Cloud 10 when they first opened in Rice Village years ago. This one is located convenietly next to Gen, so after a delicious dinner, save some room for dessert! For us, we had stuffed our serves, but still was craving their toasted rice, so we got a pint to go! It's still probably one of my favorite flavors in all of Houston.

This place was ok; plenty of sweet stuff. It's a small joint, but it didn't help that there was a bunch of COVID chair restrictions - upside down chairs, tape..... Weird. The sweet stuff and Staff - all good otherwise.

Great place for ice cream on a hot summer night in Houston! We came in about 10 minutes before closing and workers had already started to clean up. They were very nice and welcomed us back in. Cloud 10 offered a variety of unique flavors including maple butter pecan, pb&j, marzipan, goat cheese with milk chocolate, sesame oil, earl grey lemon, and toasted rice. They also offer a variety of dairy free options (sorbet) including sour green apple sorbet, mango sorbet, and coconut milk sorbet with cherries. Order: -Nutella w/marshmallows: I couldn't decide a flavor and they said this was a popular flavor. It definitely was awesome! There was a rich Nutella flavor and the marshmallows gave it a contrasting texture. They were generous with the portions Great end to our trip to Houston!

Typical ice cream shop. I was a little disappointed with the mint chocolate ice cream but the brown sugar cookies and cream and the waffle cone were pretty good.

On a night of yelping with other yelpers, this happened to be our final pit stop for dessert. We had just finished eating dinner at Kura revolving sushi and then decided to walk to the restaurant. They had relocated from the rice village area over to this location. The cashiers were really cool and let us try as many samples as we wanted. They were also doing other gimmicks like tossing a scoop in the air and catching it with the ice cream bowl and other similar display. After trying about 4 flavors, I went with the cheesecake flavor. It was not too sweet but more subtle. Creamy and rich, it tasted pretty good. The Nutella and strawberry was pretty good too and also mascarpone flavor.

It was my first time being here so I wasn't familiar with their offerings, but their staff was so helpful, they gave me samples and everything. I went with their Banana Split since that's what I had seen online and it looked delicious. I gotta say, it was probably the best banana split I've ever had, they heat up the banana with a blow torch so that it caramelizes and it just transforms it. The ice cream was great, it tasted fresh (if that's even a thing) and my favorite was the toasted rice flavor. It sounds kind of odd but it tastes great! The place itself was very clean and the staff was just too friendly, while the place is small they did a great job of setting everything up for it to not feel so crammed. I would definitely be returning!

I come here often and every time I come it's a amazing experience. The workers are always nice and ice is always good 5/5

I have visited this location several times and have never had any issues. All of the staff that I encountered were friendly and helpful. I always get a scoop of broken sugar cookies and creme and one scoop of Nutella with marshmallows. Both are GREAT tasty choices.

We came by for dessert after lunch on a weekday. The store was empty but the employee was very friendly since no one in the group has been here before. They had around 8-10 flavors and I went for the more fruity flavors. Obviously no samples due to COVID but we kinda expected a little more variety as some of the tubs on display are repeats of each other. The flavor is good and on par with good ice cream. The marshmallows in the ice cream is kind of weird and I am honestly wishing they just left it out. The flavor texture combo with the marshmallows was not pleasant. I wish the milk fat content was higher here as some other similar boutique ice cream shops but overall, if you are in the area, this is an affordable and cute date place to grab a scoop.

You can count on the quality and variety of ice cream flavors to be consistent and vast. The portions are small for the cost, but if you want something to satisfy your sweet tooth, give this place a try.

They aren't doing tastings right now due to Covid , so we couldn't try anything but there were so many great looking flavors . The whole place smelled with warm waffles which was awesome. The Nutella with marshmallows was a unique twist, highly recommend it. The cookie sandwich wasn't great. The ice cream was good but the cookie was burnt and didn't go well with the scoop. Definitely get the waffle cone

Liked the ice cream and loved the staff. Not only where samples encouraged when there wasn't a long line but also the place was clean and had that Los Angeles vibe. Some of the flavors were hut or miss for me, or just did not stand out; however, there were some standouts. Try the goat cheese one - reminded me of cheesecake with a nice front note of goat cheese. The gingersnap was also delicious but culd have been a little stiffer in texture. Would definitely stop by if in the area again but since I live farther away, it may be some time beforr coming back. Prices are reasonable ... definitely cheaper than Los Angeles if you go for thr 2 scoop or sundaes.

Came here after getting KBBQ next door. They only had one person working and he wasn't the quickest so it was extremely slow, even though there was only one party of two people in front of us, it took him nearly 10 minutes to prepare and serve them their sundaes/banana splits. I tasted a few flavors (he was very clear you only get three samples max) and while a lot of the flavors sounded good, thing really tasted amazingly good. I ultimately settled on getting a scoop of the cantaloupe orange blossom ice cream as it isn't everyday you see a cantaloupe flavor, but I'll say it was just alright nothing special. The toasted rice ice cream was too plain tasting, and the watermelon sorbet was too sweet and melty. Also a lot of their ice cream was melting in the case so they should probably invest in a better freezer case or turn down the temp because it doesn't look that good and also don't like eating goopy half melted ice cream.

I'm not sure if this place just have false advertisement or the workers just didn't care, but I didn't really enjoy my experience here. The ambiance is pretty cool, which is why I included an additional star. My husband did not enjoy his ice cream because it lacked flavor, which was the brown sugar cookies n cream. I ordered the s'mores sundae, because I was sold from the pictures online. I didn't enjoy mines because it was very bland, my marshmallows were very hard, barely any chocolate and it just looked completely different from what I saw online. Maybe I'll try this place again? Not sure but so far I don't quite recommend.

Was looking for a ice cream establishment and found this near we where. Was expecting the basic strawberry, vanilla, chocolate selection however this turned out to be the opposite they had variety of different ice creams that I have never heard of our tasted. She did allow us to sample before making our selection. Everything was amazing and you do get different varieties. I would say the only thing was a con was its small and seating was limited and the portion size for the amount ypu get is a little overpriced.

I don't remember how I came across this place but I'm glad I did! The customer service was amazing & the employee took the time to tell us about each of the flavors.

Came here after dinner with a large group of people. The workers were patient because we were all trying the flavors one after another. I got the SESAME OIL and it reminded me of black sesame. It had a good strong sesame flavor and the consistency was creamy. The EARL GREY LEMON was disappointing. I couldn't taste the earl grey flavor, but I could taste lemon so it was more of a citrus flavor. Overall, not bad, but the flavors were nothing spectacular. They don't take cash here; it's card only.

The banana split is my guilty pleasure! The ice cream is fab but I will say the environment could be more inviting- I find that ice cream shops in America have the overly sanitized vibe.

the icecream was ok nothing out of the ordinary the service was slow and they took their time for everything

The cutest place! The walls look like melting Neapolitan ice cream, they have floating cloud lighting and a neon sign to brighten up the place even more. An Instagram moment if you will. I got a scoop of vanilla and marzipan. Ohhhhh my God I never knew how good marzipan ice cream was. I'm so glad I tried it! I'm actually surprised I liked it because I HATE cherries and cherry flavored anything but I guess because it wasn't overpowering and there was also a hint of an almond taste that's what made it taste great! If you're like me and dislike cherry flavored stuff, the marzipan might wow you. Just trust me!!! It was also nice to see one of the employees sanitizing tables and chairs as people were leaving with everything that's going on right now. Definitely 10/10 and I'll be getting a whole bucket of that marzipan ice cream next time.

Wow!! This ice cream is amazing! Made right here by a pastry chef. The customer service is great. They are very friendly and allowed us to try what we wanted before ordering. I ordered the strawberry with jam and my daughter ordered the sour apple. They have gluten-free items as well. They have 3 locations so drop what you are doing and run to the closest location to you. I'll back for more and more!!

*Note: Card only, no cash* Stopped by for dessert after eating dinner nearby and was pleasantly! I really like ice cream places with unique flavors and Cloud 10 Creamery had just that! The workers were really nice and let us sample as many flavors as we desired. There are a lot of interesting and seasonal flavors in additional to the basic ice cream flavors. I got 2 scoops of toasted rice and lavender with black currant. The amount of lavender was perfect! I could taste it through the black currant and ice cream base and didn't feel like it was overwhelming the entire ice cream flavor. Toasted rice was tasty as well! It's a hard to describe flavor, so I'd recommend just getting a sample of it. Overall I gave it 4/5 stars because while the flavors were good, it was a little pricey for 2 scoops ($7).

They don't let you taste because of Covid??? So did you guys used to let people lick the taste spoons and put them back before covid orrrr?! This makes zero sense like I am so confused on how you putting a clean DISPOSABLE spoon with a glove into the same container isn't ok when you'd have to do the same fucking thing if I purchased a cone, except I'm surrrre y'all don't use a brand new/disposable scooper every time someone orders ice cream Sincerely a hungry lady

Oh my my myyyyy! This place is a gem! Delicious! They let you sample before hand which is helpful! But they also explain the unique flavors in a sense that helps you understand the deliciousness you're about to encounter! We went with the PBand J and Red Current Marscapone! Our friends has the earl grey and the Nutella and marshmallows

Was there on a Saturday night and waited 30 mins to be served because there was only one person working. Won't be coming back if they can't have appropriate staffing.

Such a cute place with great ice cream! They even have ice cream for your four legged friends ;) (picture taken before the pandemic)