Alina R.
Yelp
Came here yesterday in a party of 6. When we booked the table, we were told that we'd have to finish by 9:30 pm because on Saturdays they do two sitting, ok took not. Came around 8ish, ordered 1-2 dishes per person. After a wait that was anything but short, the food arrived; I must say that it was quite valid and we all enjoyed it. Once finished with the courses,our waitress asked us if we wanted dessert. We did, so she took out order. Literally one minute later - and no kidding, it was one exact, Swiss minute - another waiter came over and said we have to leave since the other people for 9:30 were waiting. The clock said 9:31 pm. We said ok, though we hardly understood why we were asked about having dessert... as we're getting up, the waitress brings first dessert. Weird. I say we were kindly asked to leave by the previous waiter. The waitress says no, no, the dessert is ready. Then proceeds in bring out our the other two desserts ordered. Even more weird.
If it were up to me, I'd get up, pay for my food, and leave. But the other people in my party were, indeed, still hungry and therefore we stayed for to have the dessert. And the best part - as we are finishing it, the waiter comes over again and repeats that we have to leave. Then the waitress comes over again and says that she told us when she took our dessert order that we'd have 5 minutes to eat it. Strangely none of the six people at our table heard that part. I will not go into further details but further discussions were held between ourselves and these two contradicting waiters.
Overall, I'm not one big on service, etc. but I'd never in my 10 years living in Florence had such straightforward disrespectfulness and arrogance in a restaurant.
With the myriad of amazing and hospitable restaurants in Florence to enjoy, my business here was for the first and last time.