Maya S
Google
On a usual jazz night, the place is very nice, classy ambiance with good drinks. But I cannot agree with the way they run the place on a “clubbing”/party night. For example, this past Saturday while we stayed at the hotel.
To enter the place, you first need to get a stamp. To get it, you’re required to stand outside a squared off area, with a single guy stood in the middle, wait for him to come and PICK YOU. No line, stand anywhere, clear indication of their intentions to filter.
You could be picked within a second if you know him/he knows you or if you fit a certain demographic profile, otherwise, endure the sheer arrogance and be prepared to wait.
Other people work there shared with us that “they give preferential treatment to hotel guest, but they run as independent business on nights like this after 10 pm”.
While we waited, an extremely rude guy just cut through, stood between me and my friend, brought a group, apparently knew the guy PICKING people, started chatting. I said “you just came and stood between me and my friend while we’re also waiting to get in.”, no apology, no nothing and the picking guy told me “you need to step aside”, then let the rude guy and his friends in. Till now I still cannot comprehend this exchange. I regret very much for have not said “no I’m not stepping aside, please apologize first then ask again politely”.
At this point, I really wanted to get in to see what a great party they must have curated with this opaque selective process. Once you’re in, it’s a very small dance floor with extremely gender imbalanced crowd (this is what you created with that selection process??!), and there’s apparently another guy deciding who can stand close to the DJ and who cannot. The tone the hand gestures to wave people out or let them get closer were also extremely condescending. We left within 10 min.s to go somewhere else.
If the group runs this place on a clubbing night is outside contractors hired by the hotel, please seriously consider change this up. If it’s hotel employees, please consider employee training, from basic lesson 101 - respect your guests.
From the squared off area to giving all the power to ONE GUY, let him making selective and preferential decisions based on rules only “the club” knows. This resembles very closely to a certain political regime that’s hugely unpopular in the west. To see this in action in SoHo NYC was astonishing. Why are people putting up with this?