Cocola

I recently stopped by Cocola Bakery at Santana Row and was genuinely impressed. Their strawberry croissant is exceptional — beautifully flaky, golden layers with a real fruit flavor that tastes fresh, not overly sweet. The balance between buttery pastry and light strawberry filling is perfect. The café itself feels elegant and relaxed, with friendly service and a nice spot to sit and enjoy coffee. Prices are on the higher side, but the quality easily justifies it. Even as a first-time visitor, it’s clear why this bakery has such a strong reputation. Cocola is worth the stop — especially if you appreciate a perfectly made croissant.

Fun dessert shop to share cakes and coffee. It wasn't too busy, we got two tables to fit 8 of us. We ordered 4 slices of cake and black coffee with sides of cream. The items were plated quickly as well as the coffee. The cakes were tasty, not too sweet. You can taste the fruits in the cakes we choose. Service was nice and efficient. It is our go-to dessert usually after dinner at a nearby restaurant.

Must try👨🏻‍🍳 Cream Cheese Danish Mushroom Danish ( had a bit bitter aftertaste ) Lots of seating available!! The outdoor seating is a vibe. They have lots of drinks options and sandwiches too. Cute spot!!

The Bamboo (Mango and Passion Fruit Mousse) was my favorite and I would definitely get it again. I enjoyed every part of it. You will not regret choosing this cake. The Le Sultan (Hazelnut Cake) was good but the lemon cream felt like it didn't belong, and the biscuit and crunch was a bit hard. The Tiramisu is delicious; it had a good amount of coffee flavor but not a fan of the lady finger. The Banana Crunchy was good except the banana caramel which tasted more like rotten bananas than fresh bananas. The pecan crunch was a nice touch. The Vanilla Milkshake Tart tasted like vanilla ice cream on a tart.

Stopped by Cocola at Santana Row right at opening on a Saturday. No crowd at all, which made it a relaxing start to the day. I got a hot mocha, the flavor was average, but the portion size was generous and the price surprisingly affordable for Santana Row. Tried the mushroom croissant and was really pleased. it had a nice savory umami flavor. Also had a pistachio croissant, which was decent but tasted like it wasn’t made fresh that morning. Pastries are on the pricier side and the quality is average. Service was fast and the baristas were friendly. Outdoor seating was lovely, and there’s plenty of parking, but it’s only free for the first two hours.

Great vibes good seating area… this place is right in the Santana row. I tried vanilla latte. No fancy coffee though. When you dine in in a good. They are in good cup Overall, good place to hang out with people they had lots of pastries and croissants but I did not try that

Bought a vanilla napoleon and an iced latte. Both are very delicious 😋 The filling for the vanilla napoleon is more like an iced custard texture, I really like it!

Great little dessert spot in Santana Row. I've been here a few times and their desserts are pretty high quality, although some items are a bit too sweet. My personal favourite is the 3 chocolate mousse. Definitely worth checking this place out.

Coffee is so delicious And the service is great Very spacious and comfortable place to have a coffee

Plenty of options and quick service. We got the cheese danish and enjoyed its flavor, drip coffee was good as well. Plenty of outside seating options and cute atmosphere.

Mushroom croissant is the best! Perfectly flaky, buttery and packed with umami. I've been coming to this spot for the last 13 years and it still hits every time. Great vibes. Self-serve water, clean tables (take out your own trash!), and a respectful crowd. Lots of locals know show up. Depending on when you go, expect to see weekday techies on Zoom meetings or weekend girls energy. It's always the right place at the right time.

My husband and I were passing through Santana Row yesterday and we decided to browse Cocola Bakery to see what pastries were offered. This is a very quaint and beautiful setup. They have available seating inside as well as a large seating area outside their store Front. The variety of pastries and cakes are colorful and so elegantly shown. I believe they also offer affogato options for nice days like yesterday and hotter days during the summers. When we walked in, we were automatically welcomed by the staff/baristas and asked if we needed help or had any questions. After browsing their whole selection of pastries, I noticed the pistachio almond croissant and told my husband that it looks delicious and pistachios are a thing/trend right now. He also noticed there was only one left so he said it may be super popular. So guess what he decided on? Haha yes we bought the pistachio croissant. To my surprise, it was not overly sweet but you can taste the pistachio cream inside the almond croissant. The almond taste of the croissant was also perfect. We didn't get a chance to order a coffee with our pastry so when we come back.. we will definitely try a latte or maybe the banana hot chocolate everyone is craving about when we were there. The only thing I suggest is offering Matcha (ceremonial grade, of course) on their menu: Iced and Hot with options for Strawberry or Regular (it's great to see sugar free options for syrups as well) but I know many cafes won't have too many sugar free options except for sugar free vanilla syrups. But if they had Matcha .. I would've definitely ordered an Iced Matcha with light strawberry syrup. But we will be back for sure as this place offered a pastry that was great to eat.

Stopped by Cocola at Santana Row right at opening on a Saturday. No crowd at all, which made it a relaxing start to the day. I got a hot mocha, the flavor was average, but the portion size was generous and the price surprisingly affordable for Santana Row. Tried the mushroom croissant and was really pleased. it had a nice savory umami flavor. Also had a pistachio croissant, which was decent but tasted like it wasn't made fresh that morning. Pastries are on the pricier side and the quality is average. Service was fast and the baristas were friendly. Outdoor seating was lovely, and there's plenty of parking, but it's only free for the first two hours.

Cocola Bakery is a Santana Row classic. I love the pastries and it's always a wonderful treat after dinner or lunch. One of my favorites is the strawberries/raspberries and cream cake. It is light, fluffy, tart, sweet and oh soooo good! Every bite is soft and is quite fresh. There is indoor and outdoor seating and but tends to fill up quickly on the weekends and evenings. If you notice that there is no seating, you can always get it to go and walk towards the south end of Santana Row and grab a seat there by the fountains and enjoy your snacks and desserts there. I can't believe I have been coming here for the past 18 plus years. Oh how time flies by fast. They also offer coffee, tea, snacks, salads, sandwiches and other drinks. Service is pretty quick and friendly as well. The atmosphere hasn't really changed over the years and still looks identical to how it looked like almost 20 years ago.

I like that this bakery stays open late. They have wonderful pastries and the service is fast. Lots of tables to sit at, great people watching. Their mocha is fantastic.

Visited on a Friday evening - the line was long but service was pretty efficient. The seating outdoors was plentiful and reminiscent of (what I imagine to be) a French cafe with decorative metal tables and chairs which are light enough to easily move around depending on your party size. The dessert I tried was a tiramisu and the pistachio croissant, which were very tasty. I also ordered the smoked salmon croissant sandwich, which came with a small green salad with a yummy, mustard-y vinaigrette, and a side of mixed fruits. The sandwich was plain but tasty. This experience, for what its, was pleasant, if not just a bit overpriced which also isn't surprising considering it's Santana Row.

Amazing bakery! Delicious well made beautiful pastries. I don't remember the exact name of what I ordered, but it was a vanilla cream pastry puff and a keto zucchini parmesan bread. Both were delicious! The vanilla cream reminded me of crème brûlée, it was amazing not too sweet or heavy perfect creaminess and nice texture! I shared with my sisters so they could try and they loved it as well. Everything is well displayed and smells amazing right when you walk in. Friendly staff. I am happy my sister lives right above so I can come here often to try more delicious treats!

This is always my favorite dessert bakery whenever I am shopping in Valery Fair across the street then head over here for some dessert. I always over the mango mousse as it is my top desert here. Price over the year had been increase rapidly due to the economy and pricing in Santana Row. The valley had outdoor and indoor seating through the year. Services sometimes a miss and a hit due to the volume of the customers but it is not that busy on weekday.

Cute little patisserie shop in Santana Row. It's right next to Best Buy parking lot. On a good day it has nice chairs outside to sit as well. Service was good. I have only had the banana hot chocolate l which was quite nice and sweet. They have one vegan option which is the chocolate hazelnut pastry. It looked so good hoping to try it sometime in the future.

Normally, my family and I are loyal customers of Cocola, but last Thursday's experience was absolutely unacceptable. My mother placed an order that included the Vanilla Milkshake Tart--recommended by one of the staff. On the way home, she opened the package--only to discover that she was given the wrong dessert. Regardless she hasn't had a bad dessert experience from Cocola, and hungry so she took a bite and after another bite, she was forced to spit it out as she began feeling unwell. When we opened the box, and looked online, we found that she had been given the Le Sultan cake, which contains hazelnuts--an ingredient she is severely allergic to. This is not a small oversight; this is a dangerous and negligent mistake that could have resulted in a trip to the hospital, or worse. Food establishments have a legal and moral responsibility to handle orders carefully, especially where allergens are concerned. Cocola completely failed in that duty. What made this situation even more appalling was the response when we called to report it. We were met with indifference, no manager was available, and the only "solutions" offered were for my mother to drive all the way back while actively struggling to breathe or to leave a review online. That level of disregard for a customer's health and safety is outrageous. I have also called multiple times since then and I keep being directed to a voicemail instead of being able to speak with management This experience was not just disappointing--it was reckless and unsafe. Cocola needs to take immediate responsibility, retrain staff, and implement serious safeguards. Until then, I cannot in good conscience recommend this establishment to anyone, especially those with food allergies.

Overdue review of this spot. My fiancé and I have enjoyed their Cappuccino and pastries and dare I say better than Eatly. Upon walking in, a display of amazing pastries, desserts and also great sandwiches and salads. Staff are very friendly and happy to make suggestions as there is simply too many to choose from. Today, my fiancé and I enjoyed a breakfast pastry that had egg, bacon on an amazing croissant, as well as a plain croissant. We also enjoyed two cappuccino that were the closest we have had compared to our time in Italy. The pastries are delicate and flavorful, the coffee is nothing but quality. This is the perfect spot to enjoy with friends and family while enjoying the atmosphere of Santana Row. We will be back to try their lunch menu.

Craving coffee after brunch and wanted some dessert as we walked down Santana Row. We had latte, banana hot chocolate to go with some sweets. I personally prefer flaky pastries so I enjoyed the almond croissant while the others loved the mousse and tart. It was packed and a bit confusing at ordering and they missed one latte but we were about to cut the line to add the missing latte. Decor is cozy and small but cute.

The people who work here are nice enough I guess . but the patrons will let their annoying small dogs carry on and on barking away it's like a super nuisance noise , they don't care who they're bothering . especially for out of town visitors tryinto relax on Saturday night on the sidewalk cafe to enjoy it it's my first time in San Jose and I gotta listen to some dog with high pitched yaps pierce my brain and the staff don't regulate this for the other customers and i had to leave bc I couldn't stand to sit there and have someone else dog bark in my ear . I was tempted to throw my coffee on the dog bc it was beyond irritating . I feel the staff can tell them to leave but they don't care

Always our final stop at Santana Row everytime we come here. Palmier for the road always.

Fantastic pastries and desserts, perfect service, and great coffee. Always fresh, always delicious--with a cosy ambience that makes it my go-to bakery in San Jose!

I often come to Cocola for breakfast pastries and coffee. There are lots of pastries to choose from, and I usually choose from the selection of flavored croissants. I always get the Mocha Bianca and it is such a tasty and refreshing drink. There is a lot of outdoor seating available with a nice view of shops at Santana Row. The peaceful ambience is relaxing and a great way to start the day in the mornings. I highly recommend checking out Cocola the next time you are in Santana Row!

One of the best pastry cafes around. Very French style and I highly recommend. Service was friendly, and coffee was quite high quality. A nice el fresco ambiance for seating outside on a summer day!

Great coffee and parties. Nice dandwiches too! Love the Palmiers to take home for a sweet treat later. You won't be disappointed!

Love the cakes from here! Ordered the 8'' Le Sultan (Hazelnut cake) and it's very rich and chocolatey. It's on the heavier and sweeter side. Ordered the cake for pick up on the website. Note if you want any additional writing or signs it'll cost extra. The service is quick. There's some seating and tables inside and outside, but given it's Santana Row it gets pretty busy. It also can get pretty noisy if sitting closer to the street. My only complaint is that the prices go up ever year - when I ordered from here a couple of years ago the same cake was $50 and now it's almost $80.

I am starving and tried the tuna and the chicken salad.b The tuna was good and the pastries look delicious if I want to load up on calories and fattening desserts. I'm not overly impressed.

Pastries aren't too bad, staff seemed to rush me a bit. They do provide 3 free macaroons with a review, but you cannot choose the flavor (contrary to what the cashier told me)

ehh found the pastries to be ok. Nothing mind blowing. However, great vibes with outdoor setting to chit chat. Came here because it opens till 11PM and we were looking for a late night sweet treat.

This place was packed everytime I walked by so my mom and I wanted to get some sweet treats. I really enjoyed their outdoor seating where my mom and I chilled, ate, and chatted. We got the fruit tart and napoleon. We prefer cream filled fruit tarts and sadly this wasn't that. Their fruit tart had a baked base, maybe marzipan. Other than that, the tart was good. I enjoyed the napoleon too. It was a dulce de leche flavor. The cream was super rich so I couldn't eat it too fast.

Located in bustling Santana Row. There are seats outside of the store, in the alleyway. They offer from ice cream to bakery items. We ordered chocolate ice cream, hot chocolate, decaffeinated latte, and mango cake. The hot chocolate and latte came out in a humongous mug cup. Hot chocolate and latte were so smooth and milky. They were so rich. Mango cake was very refreshing and delightful. I would visit again!

This place has really gone downhill. Ordered a bottled water for 2.98 and a sparkling water for 4.30. was told that my drinks would be ready on the right side. Waited 5 minutes and wondered how difficult it was to pull two cold drinks from their refrigerator. Clearly more difficult then I realized so I had to ask the cashier to do me a favor and get me my drinks. They make the same pastries they made 10 years ago....I'm surprised they have a place in the mall as well. Just a matter of time before they bite the dust.

We've been here one time before and we loved the vibe, food and the service is very good. We just picked up some ice coffees and some pastry. Great location and decent pricing. It's as bougie as Santana Ro gets so if you're in the neighborhood to see a show or a visit family, definitely don't pass up this place if you need a café, that's going to bring people together to get a quick uplift.

Its okay. The line is long and it moves fast. Service is not the greatest. Workers could be more helpful and smile. Afterall they are serving dessert.

I used to come here years ago and they never had any vegan options. I recently stopped by and was caught by surprise! They have 2 vegan desserts! I had to try them and they were so delicious! They also have non diary milk for your coffee! Amazing service and desserts.

So it's been years since I went to Cocola. I used to go here whenever I was at Santana Row. I would get a pastry and a big cup of cappuccino. The bakery still looks the same. Same cafe tables and chairs. Times have changed. The pastries are still delicious. The coffee, not so much. It was a busy weekend so the line was a bit long. The person who rang up my purchases also was the one who made my latte. The latte was mostly watered down coffee. Like with a hint of coffee flavor. I eventually drank it all reluctantly.

I can't say much about the other things they've got, but for their chai latte, it changed for the worst. First and foremost, the chai latte I ordered this time was far from what I remembered. There has been a noticeable change in the quality of the drink since my last visit, and not for the better. The overall experience of drinking it was quite disappointing. The flavor was incredibly weak, almost as if the drink had been watered down significantly. It tasted like water and a sprinkle of chai. Not worth the $8 Aside from the chai latte, I found the service to be alright. The staff was quick and efficient in taking and delivering orders, but there was nothing particularly memorable about the service Ambiance is cute though

(Santana row) Food: caramel chocolate mousse 8.5/10 - if you like caramel desserts this would be a great choice. You can taste the caramel in each bite. The dessert is also dense and filling Chamomile tea was flavorful and can definitely taste the herb Setting: has indoor and outdoor sitting. Indoor looks elegant. Has self serve cold lemon water which always a plus. Service: great staff Price: moderate price

What not good here. Our yearly stop for coffee and dessert after having our holiday dinner. Coffee and dessert is the icing on the cake to end the evening and Cocola never disappoints. It gets crazy busy here and not much seating inside. Make sure to bundle up if sitting outside.

I absolutely love Cocola! I'm surprised I haven't reviewed it yet but I've been coming here for years. So many pastry options and every single one that I have tried has been delicious! My personal favorites being the 3 layer chocolate and the milkshake tart. This time I tried something new and got the chocolate caramel tart which was fantastic! I always pair any pastry that I get with a banana hot chocolate. They obviously have a lot of drink options but I mostly come to Cocola for the banana hot chocolate. Indoors there is limited seating and outside there is tons, when it's chilly they do have heaters so it's nice and comfortable even outdoors. The staff is super nice and they can make recommendations as well!

Nice little cafe in the busy corner of Santana Row. They are open until midnight, so it's convenient if you're out on the town and craving a pastry or hot coffee beverage. They have a good amount of pastry options as well as drink options. Their banana mocha is sucha treat! Their price is also not too bad! Really enjoyed this cafe and the service was also great even with the busy rush!

Been here multiple times but never left a review before. Thought I would do so this time round with a review on theyr pistachio tart and pineapple twist. The pineapple twist is pretty unique with the addition of coconut and the slight charred/baked pineapple hint. I would come back for the pistachio tart. Love the thick crust and the smooth creamy filling.

Such a cute cafe! The pastries looked like art pieces in the display. We tried their triple chocolate mousse cake. Yummy mix of white chocolate, milk chocolate and dark chocolate mousses! Their cappuccinos were great too!

The best macarons ever! My son loves them. We will definitely come back for more! The strawberry and mango are great!

All the desserts look amazing and fresh! it's soo hard to pick which one! so let's get two!!

I always pass this cute bakery and want to try it out. The pastries and vibe were amazing but I was going to try their banana hot chocolate. I was very interested in what it would taste like. I love bananas and hot chocolate so this would be an interesting blend. I tried it and yikes. It was super sweet. The banana flavor was there but a bit overwhelming. It felt too much banana flavoring. Honestly, next time I will try other lattes. The server is nice. She was new and a bit flustered when I asked for a banana hot chocolate. I am okay with being patient with her as she gets my order since I know what it is like to be new at the counter. Overall, this spot is okay but I think I would try other lattes or pastries. I am hoping it is not too sweet. After drinking that banana hot chocolate, I felt like my teeth would fall out.

Awesome atmosphere and beautiful pastry! There was so much variety and quick service!!!

I feel the service or understanding of orders have been lacking. Yesterday we came here and I asked for a Banana Hot Cocoa. But what we got was a regular hot cocoa. I was upset as this is my main reason for going to cocola. The gentleman at the counter repeated the order so I was satisfied but after drinking no banana flavor and cocoa was watered down. Maybe it's just a miss today.

Great place to enjoy variety of drinks such as coffee, tea and bakery items. Small snacking options sandwiches and croissant are available. Both indoor and outdoor sitting available. Crowded over the weekends. We usually enjoy a hot mocha and pastries there!!

We ordered a lemon tart and caramel chocolate mousse - so delicious. The staff is friendly and helpful. Their coffee is great too!

I've been to Cocola several times and always enjoy the pastries and coffee. I have tried different flavored croissants, all of which were delicious! The pistachio croissant is my favorite! The coffee is such good quality, my favorite being the Mocha Bianca. There is an abundance of cake slices and whole cake options as well. The options are so well designed with lots of detail in every slice. There is outdoor seating behind the bakery and staff are extremely friendly. I really enjoy stopping by Cocola in the mornings and highly recommend checking then out!

Lovely place! The atmosphere and service were great, making for a very enjoyable experience. While I do wish there were more healthy food options on the menu, everything I tried was still delicious. Overall, I had a lovely time and will definitely be coming back. Highly recommend for a cozy and pleasant outing!

Overpriced and not good. Had the chocolate pound cake, the size of a small muffin ($7)and their macaroons = very meh. Would not go back.

This is a cute looking bakery in Santana Row, next to Straits Restaurant. They have some savory options I didn't try. They mostly have pastries out. We came to this spot after dinner because it is open until 11 pm (and until 12 am on fridays and saturdays!) which is a big pro when so much closes early nowadays. - I had their take on a pumpkin pie, which included a vanilla bean ganache layer on top as well as a chocolate crust. It wasn't bad by any means but I feel like it wasn't anything special, especially for the prices of these desserts. The crust was especially firm and could have been softer. I feel like it could be because we got our desserts near closing time and they'd been out all day. the pumpkin part of the pie also lacked some flavor- i feel like Costco's pumpkin pie has a little more flavor than this. the vanilla ganache layer was delicious though. - my mother had a mango dessert which i tried- it was better. Service: Our items didn't need to be prepared, so they came fast. Nice staff. Ambiance: Nice setup, clear view of pastries, seating was a bit crowded but Santana Row always has crowds- so this wasn't really a detractor for me. I definitely want to try a different pastry from here someday, but overall, I feel like the pastries here aren't super special. If i was to come here again, I would come earlier to see if the quality is better.