Common Grace Coffee Company DTW

I hate leaving bad reviews but this coffee shop wasn’t great. The coffee tasted watered down. The muffin was good but went there for a pick me up before our flight back to California. Other than that the shop itself was very clean and tidy. The customer service was just ok. Hopefully they can train better baristas!

It was $20 for two toasted Asiago bagels and one coffee….ok we are at the airport,but when we went to eat on the plane we discovered the bagels were NOT TOASTED, and we had to put the cream cheese on these cold dry bagels ourselves. This dry chewy bagel would have had potential if it had been toasted! Like I ordered it! Do better!

I will say that the baristas did a great job despite the long line. But my flavored latte was over $8?! I know it's the airport but come on guys. And I couldn't taste the lavender syrup at all, even though I saw the baristas pump it in. Definitely not worth the money, I'll just grab a latte from McDonald's next time.

They were pretty quick and I did appreciate that. The location is also nice. However they struggled with customer communication. They were quiet and unclear. Instead of calling out the order such as "mocha and matcha latte" they handed it over the glass without calling out the order. I needed to ask for a receipt. We are fairly sure the latte was made with regular milk instead of oat milk, and the receipt doesn't indicate oat milk for the latte. When we asked she assured us it was made with oat milk which I could have missed, but I thought I only saw her using milk for several lattes. Overall the workers seemed like they didn't have a great grasp of what they were expected to do, seemed unconfident, and would probably benefit from more training on the process and communication.

Terrible iced coffee. Their prices for a cup of coffee is outrageous. They charged me $10 for a cup of coffee that taste like nothing when i ordered a Carmel latte. For two cups of coffee, I had to pay $20. That is absolutely not acceptable.

Common Grace Coffee Company at Detroit Airport offers a delightful coffee experience with a cozy atmosphere. The friendly staff ensures a warm welcome, and their diverse coffee selection caters to various tastes. Whether you're a coffee aficionado or looking for a quick pick-me-up, Common Grace is a must-visit spot for a delightful coffee break at the airport.

The girl with longer dark hair working on the morning of feb 11th should be fired. I came in to get a pastry and I had to wait longer than I should have so she could text on her phone. She was trying to be hide it but it was obvious. I just needed her to hand it to me.

7.15.2024 ~11:45am Good service, good coffee. The man behind the counter was polite, knew the menu well, and was happy to honor a small request re: my drink. I also saw him take extra effort for the customer ahead of me. The “Half Stack” (Cortado) was $4 - not bad. 4 stars because of zero menu items for folks with dietary restrictions. Plus: they use Monin syrups, so the cinnamon flavor was great.