davehG3191LN
Google
My wife and I stayed at COMO The Halkin for 3.5 weeks while our son underwent brain surgery at the Cleveland Clinic, just around the corner from the hotel. It was an incredibly emotional and stressful time for us, but from the moment we arrived, the staff at COMO The Halkin became a source of unwavering support and comfort.||Gokhan, the front office manager, and every single member of the team treated us with an attentiveness and sensitivity that went far beyond our expectations. They were aware of our situation and made every effort to ease our burden. The level of care, professionalism, and genuine warmth we experienced at this hotel was something we’ve never encountered before at any hotel in the UK.||This hotel is undeniably luxurious, ideal for business or leisure, but I want to especially highlight how perfect it is for families with loved ones being treated at the Cleveland Clinic. It became a peaceful, discreet haven for us, a place to breathe and recharge amid chaos.||The staff routinely went above and beyond. One evening, when my wife had a bad headache, the concierge personally went out to buy paracetamol for her. This kind of thoughtful action wasn’t an exception, it was the norm throughout our stay.||We can’t recommend COMO The Halkin highly enough. It was more than a hotel; it was a place of refuge and care when we needed it most. Our heartfelt thanks to every staff member. We will never forget your kindness.