Autumn G.
Yelp
I would like to preface this review with 2 things.
1. I have been in the service industry for over 13 years, and Manage a bar myself.
2. I really am not the biggest fan of YELP! I try to only use it's powers for good, because I get it. However, this seems to be the only vehicle to possibly contact this place. I've called quite a few times, with no answer, and have not been able to find an e-mail address.
So, my room mate and I live right down the street from the Continental. Up until last week, I would say we were on our way to becoming pretty good regulars for their establishment. We've both been in the service industry for a long time,we spend a lot of money, we tip well, and are typically very behaved when liquor is involved. It had even reached the point that we knew the bartenders names when we went in, etc. You get the idea.
Recently, we had a friend in town from L.A. (also a service industry gal) and she is the worlds biggest Cubs fan, so Wednesday July 10, we went to the Cubs night game. After the game, we decided to go to the Continental, because we both adore the place (or did at the time) and it's close to home.
Yes, we had been drinking. No, we were not out of line or over served. We were having a good time, I stuck my ID to my forehead, just being goofy, when we were walking in the door. The door man (who has been delightful to us in the past) Immediately informed me that, and I quote, "That sh*t might fly in Wrigley, but it doesn't f*cking fly around here. Give me that."
Ok dude, I get it, we're obviously in Cubs gear, so that makes us stupid, clearly. Maybe you're having a bad night. Whatever.
Clearly we weren't in that bad of shape, because he let our group in, but he wasn't happy about our jovial tone, or our cubs gear, apparently.
We proceed to order a $75 round, and the bartender was delightful, as per usual. We were sitting at a booth, chatting....you know, doing what you do at a bar.
I will admit, I was playing with the candle. I always do it. I know it's annoying, and I shouldn't, but I forget sometimes. Instead of just asking me not to, or being polite about it, the door man came up and grabbed the candle and said, "I'm gonna take this, since you can't f*cking handle it. I have to clean this sh*t up."
After this, we decided that it was clearly time for us to leave. We obviously weren't welcome, so we left. I cleaned up any mess that I left behind on account of the candle (My most sincere apologies for that) and we headed for the door.
On our way out, we apologized to this guy, told him we cleaned up our mess, and that it would behoove him to not be so judgmental. Up until this point, we had not cursed once at him. He proceeded to follow us out the door, basically screaming at us, telling us how horrible we are. Things got heated at this moment, and I'm sure words were said by both parties (again, my apologies). I asked him what his name was, and he simply said, "You must not have gotten it." Which to me is an indication that he was clearly in the wrong. A gal standing outside told us his name was Nick. He proceeded to yell at us as we crossed the street.
I've read some of the other reviews, and it seems that we aren't the only people that have had encounters with an unhappy bouncer. The door person is the first face you see when you enter a bar, (or any establishment for that matter) and is therefore representative of what lies therein.
I have NEVER been treated like this, in all of my life.
The long and short of it is, live and let live. I I'm sorry that I won't be back. I really am. I really did enjoy The Continental. I just wanted to let whoever may be in charge know, that this is how people are being treated upon entering your establishment. I know that if I found out that one of my employees was treating people this way, I'd want to know, so I could bid them adieu.