Christin P.
Yelp
So I haven't posted a Yelp review in years... my experience was so bad I downloaded the app and reset my password just to write this review.
I wanted to write the whole story but it was too long. So here are the bullet points:
- Quoted 45mins for a wait to be seated, took almost an hour. Cut through the restaurant and patio multiple times, it was not even half full but had multiple tables that sat unbussed. There was no reason we couldn't be seated
- Once seated, server came once to take our orders, once to deliver our drink orders, then was never seen again
- Drink order delivered was incomplete and we never got a chance to get the rest of our order cause they never came back
- We were sat in the patio, only half to capacity, other tables left empty and full of dirty dishes. Never was bussed while we were there
- Whole tables remained dirty, attracting flies, there was a group of 4-5 servers hanging out inside chatting and laughing. I'm all for taking some breaks but none of the wait staffed cared to check in on tables or cleaning
- Family behind us kept going to the cafe to get items for their children cause the server was MIA
- waited about 40 mins for food that never came, and sever never came back. When my husband asked about food ETA, they said 5mins. We left after 7
- my toddler son never got his juice and cried when we left cause he wanted to eat. Don't worry, momma had his favorite snacks for him but he wanted to eat a proper meal.
So we put our name in at arrival around 10:30A and left around 12:30pm, no food, no plants, just a whole lot of disappointment.
To CFC management/ownership, instead of trying to turn profit with more tables, get experienced kitchen staff to turn orders quicker, and get experienced wait staff who will at least use some of their downtime for bussing or talking to their customers.
Happy ending, we ended up at my son's favorite taco cart, but we wasted the day at Cornell Farms. I don't even think I'll come back for plants cause I'm so mad.