Crans Ambassador, an SLH Hotel

Just had an amazing weekend at the Crans Ambassador! Everything was flawless - beautiful rooms, great facilities, and spotless throughout. ||And what really made it special was the incredible staff. Every single person we encountered was genuinely warm, helpful, and went above and beyond with authentic kindness. They anticipated our needs and made us feel like VIPs.||The combination of excellent amenities and outstanding service created one of those rare perfect getaway experiences. Already planning our return!

We had a magical stay at Crans Ambassador in July. Everything about this hotel is beautiful, from the room to the outside terrace restaurant, to the incredible spa —it was a special treat to stay in summer when the crowds are away. We were upgraded to a room with a mountain facing view, and needless to say, the views were magnificent. ||The food at the rooftop terrace restaurant was delicious. One of the highlights of our visit was the outstanding service provided by our waitress, Maria. She was truly one of the best staff members we've ever encountered — attentive without being intrusive, genuinely friendly, and incredibly professional. Her warm hospitality made us feel welcome and well cared for from the moment we sat down. She’s a credit to the team and really elevated our experience."||Overall, we had a wonderful stay and would highly recommend staying here.

From the moment we checked in to checking out the service in every aspect was impeccable. The valet, concierge shuttle, front desk, housekeeping, room service and of course the bartenders and servers in the restaurants. This hotel has the best bar we experienced in Switzerland (3 hotels total) from their ability to make cocktails and the selection from Tequila to Bourbon we didn't see at the other hotels. The views and the rooms are exactly as pictured and the short walk to the best town was made every day. I look forward to returning to this property again soon, hopefully to experience the skiing as the gondola is right around the corner. Thank you everyone at the Crans Ambassador for making our family stay exceptional!

Huge thanks to the entire team for making our stay truly unforgettable. Everything was perfect from beginning to end.||Special thanks to Thomas for the smooth check-in and the great room tour, as well as for all the recommendations in Crans. Also, a big thank you to Marco for his perfect advice about Chetzeron.||Nils and Brice, I can’t forget you for your amazing cocktails and drinks — so good that you saved us from having any headaches the next morning! Felix, your service at the restaurant was simply wonderful all evening. Many thanks as well to the ladies at breakfast for your kindness — it was delightful. And of course, to all the girls at the SPA, I may not remember all your names, but you were all perfect.||Finally, thank you to Marie for the flawless check-out. Because of all of you, I will never forget my stay in Crans-Montana.||Mrs Marshall, you can truly be proud of your team — every single one of them was perfect.||I sincerely hope to see you again next summer season.||Warm regards,||D.W.

We spent a long weekend with extended family at this hotel for a joyful family reunion. |The entire experience was wonderful ! The catered lunch (for 30+ people) on a private terrace was both beautiful and delicious. The attention paid to all of the details was impressive !|All the staff were friendly and very professional. Always ready to assist, advise, recommend and optimise our stay. Special thanks to Océane et Vanille ! |Great rooms with magnificent views from private balconies ! The dip in the pool and spa treatments offered completed the relaxing experience. |In short - Just perfect !!!

Our stay at Crans Ambassador was truly memorable. The views were absolutely breathtaking, and the concierge team made everything feel seamless and welcoming. We loved the restaurant—not just for its stunning ambience, but for the incredible food; the Chicken and Salmon Fish and Chips were standouts. The spa was a peaceful escape, and the massage was one of the best we’ve had. The only hiccup was the room temperature—no AC made it a bit warm, and opening the balcony door let in some flies since there were no bug screens. Still, those were minor details in an otherwise exceptional experience. We left feeling refreshed, grateful, and already dreaming of coming back.

An excellent stay at a wonderful location. A very few minor things stopped a full on 5 star rating, but I would say we were at 4.9, but its not possible to show that. The staff were uniformly excellent, with top level care and attention and very genuine service. Could not speak highly enough of teh staff from tiop to bottom. The hotel and location is superb, and I would leap at the chance to stay here again.

One of the best hotel experiences I've ever enjoyed! The staff is incredibly friendly and very helpful. Rooms are amazing, especially those with alpine view. You will not be dissappointed.