Crans Ambassador, an SLH Hotel

We spent a long weekend with extended family at this hotel for a joyful family reunion. |The entire experience was wonderful ! The catered lunch (for 30+ people) on a private terrace was both beautiful and delicious. The attention paid to all of the details was impressive !|All the staff were friendly and very professional. Always ready to assist, advise, recommend and optimise our stay. Special thanks to Océane et Vanille ! |Great rooms with magnificent views from private balconies ! The dip in the pool and spa treatments offered completed the relaxing experience. |In short - Just perfect !!!

What an absolutely incredible experience staying at the Crans Ambassador. The location is spectacular and the scenery breathtaking. You’re 5,000 ft up on the side of a mountain and right in the middle of Crans Montana. The service is excellent as well. The staff is super friendly and accommodating. The food and drink there are also terrific. I’m already planning my next trip here.

Really great 3 night stay. Hotel is beautiful and a short walk or drive to all things in the village. Breakfast was a 10/10. Staff is incredibly friendly and kind. Rental shop directly inside and a shuttle that can take you to village center if you don’t feel like walking. ||Staff were incredibly accommodating with working out a room situation that suited myself and husband. Superior room has 3 varieties of bed sizes ranging from a full-king. Had no idea as it’s in the fine print. ||Front desk manager was able to sort the situation given the hotel was at nearly 100% occupancy, which was much appreciated. ||Again, shout out to the staff for making the stay that much more enjoyable. The bellman/drivers, breakfast staff and front desk manager were A+. ||If you’re looking for a wonderful stay in the mountains just steps from the mountain, I wouldn’t hesitate to book again.

We stayed for six nights (February 27 – March 5) at Ambassador Crans Montana and found it to be the perfect-sized hotel. It’s not too big to feel impersonal, yet it has enough staff to assist with every detail. The attentive team at breakfast and dinner made us feel well taken care of, and the helpful concierge was always happy to arrange our transfers to restaurants or the ski lifts.||||The hotel is also not too small—it offers all the ski facilities we needed, including a ski room where we could rent equipment for both skiing and snowboarding. The staff were incredibly friendly and welcoming. The nearest ski lift is just about 50 metres away, and for other ski lifts, the concierge happily arranged transport.||||The view of the beautiful mountains is simply breathtaking. During my stay, I visited other properties in town and concluded that Ambassador Crans Montana offers the best value for money.||||With its cozy atmosphere, the hotel truly made us feel at home.

Traveling on Business, would have loved to stay longer as the Experience was incredible all across the Hotel. From the check in to the Rooms, Breakfast and all other Meal experiences have been wonderful. Top Managment with wonderful colleagues looking after every need

We just came back from a whole week at the property and this is the 5th time we have now spent our main ski holiday staying there. There are many reasons why we love the place so much, these include:-||||- the fabulous food, breakfast is consistently exceptionally (both buffet and à la carte menu||- the attention to detail: we always receive a lovely personalised welcome - our 5 year old had a special water bottle in his room with his name on it, a teddy and some other goodies||- the spa is beautifully kept, everything is pristine, everything works and it never feels overly crowded||- the ambiance is just what we like, not too formal but still you know you're in a 5 star property - the piano player in the evening is absolutely brilliant, the lighting in the lounges and the décor make it a very relaxing atmosphere (not to mention the incredible views)||- the convenient location to the telecabine and into the main town area below||||but most of all, what we love about the Crans Ambassador are the people:||- all of the staff are so professional, welcoming and kind||- there isn't much that this concierge team won't do for you; charging your car, resrving restaurants and ski schools. They take the heavy lifting out of your holiday - we would like to extend a big thank you to Amar, Claudio, Paulo, ALexandre and Marco||- the staff in the restaurant never keep you waiting, the ladies in charge of breakfast are so friendly, it's nice starting your day with such a warm welcome||||The culture that Mrs Marshall (often leading by example, you always see her working) has created is such that you feel that you are being welcomed into the team's "house" and they'll do anything to ensure you have a fantastic stay/visit.||||It just gets better each time...

Loved the wonderful service from ski valet to all the hotel staff. The attentive service at the beautiful breakfast remembered our coffee order each morning and were so kind. One night we mixed up our dinner reservation and they booked a different restaurant and drove us over. It was an extremely pleasant stay. |Super easy to catch the gondola to the mountain 200 meters away.

Our stay was mid August We were told that our room was not an upgrade but we were happy with our room nonetheless. We had a view of the hillside which was perfect for us with a great view of the valley from restroom. The staff were fantastic from the moment we arrived with the offer of their tea, to the breakfast waitstaff who remembered our previous breakfast orders, to the housekeeping personnel who accommodated our requests. We were informed at check in that there is no air conditioning and the weather was so good that we had our blankets on at night. The pool and saunas were fantastic after a day of hiking and a welcome amenity included with our stay. We had dinner our last night which was also midweek so there was no problem finding a table. The food was excellent and the price even better when compared to the tourist restaurants in the village below. An excellent experience.