Creekstone Farms Premium Beef

No Overnight Parking. Walmart 2 miles away. MAKE SURE TO HAVE 3/4 OR MORE REEFER FUEL, & DECENTLY CLEANED OUT TRAILER! IF YOU TRY CALLING TO GET A LOAD STATUS THEY WILL NOT GIVE IT TOO IF YOU HAVEN’T CHECKED IN PERSONALLY FIRST! When enter here take the right lane and wait for guard to open gate arm. Don’t worry about checking in on barcode, you will check in inside guard shack. I arrived at 7pm for my 6pm-10pm drop n hook appointment, guard came to inspect my trailer and found visible damage inside my trailer and I had to use tape to fix the damage if I didn’t have it I couldn’t have dropped my empty and picked up my loaded. The guard directed me where to drop my empty and where to locate my loaded. If my loaded wasn’t where the empties are I would have to go into this place to find it. Slide my tandems to rear at the entrance, continue straight where you’ll see the empty lot. Dropped my empty there, didn’t see my loaded trailer. I continue straight up the hill, made the first left, continued all the way straight down and found the loaded trailer lot. When leaving here with loaded trailer you have to get on their weigh scale and weigh each axle. (You can look at the weigh scale board when it’s time to move around, you’ll see a green light to move a little forward and red light to stop) Once all axles are weighted you can go inside for your paperwork. This place should definitely have overnight parking, it’s in the middle of nowhere and there isn’t any truck stops for MILES!

Got here at 2pm for my 4pm live load. Got a door at 6pm. Then they load you quick, awesome. 7pm waiting for paperwork. BUT the paperwork takes hours upon hours. I didn’t leave until midnight. I’m one of the few trucks here. Lazy and don’t care for your time. I ain’t coming back

The only reason this place has above a 3 star review..looks like its from direct customers..as for truck drivers, clearly they don't care about your time...imo no respect at all for truck drivers. Drop and hook at 1800.. 2130 finally got out of this place. To be clear this is a 3.5 hour wait for a drop and hook that was only 7 pallets!! Not even a full trailer! Never NEVER been to a place where a drop and hook had a wait for anything other than maybe 10 minutes in line for paperwork. No number to call see have to check in with guard shack that really can't tell you much. And no on site parking so park on the street, no truck stops for miles so Casey's or Walmart a couple miles away. Pickup window for my loaded was suppose to be between 1600 and 1800 .. but appt time said 1800..which one would think would mean 100% ready at 1600. Definitely telling dispatch not to send me back to this place.

Friendly guard. Tandems back, drop empty in staging area ahead. Drive around first left to grab trailer. They will warn you not to slide tandems in back, wait till you are in front of scale. Scale out by axle and get your bills. Away you go... pretty quick

First time ordering from creekstone and it's a game changer. I've smoked brisket for years and decided to try something special for Christmas. It's the best brisket I've ever smoked. Will definitely order again.

UPDATED REVIEW — STILL 5 STARS I ordered some beef ribs. As usual they were shipped right away. Then FedEx said they were delivered, but they had not come. I have a ring doorbell and so I knew FedEx had not come. But get this, I told Creekstone what happened and they immediately — same day — sent a replacement order. WOW. No hassle, no let’s wait and see, nothing. Just sent a new order. I don’t know about you, but I don’t often have great experiences with companies when things go wrong. I am seriously impressed. And by the way, their meat is the best, period. I used to order from Snake River, but Creekstone is an upgrade. ORIGINAL REVIEW I just ordered a full packer brisket. I have also ordered in the past from Snake River Farms. I cook a lot of brisket on an offset smoker. The brisket arrived as promised and customer support was very good. What I really like about Creekstone Farms is that the full packer briskets are not frozen -- they arrive fresh. With SRF, they arrive frozen solid. I think that makes a difference. SRF is also a lot more expensive. I am attaching photos of the Creekstone Farms -- I was quite proud of this. I will be ordering from Creekstone going forward. You should too.

I normally never leave a bad review about a Shipper, unless it’s warranted. This is the second time I’ve been to this place and had over a 5 hour wait both times. Both times were for drop and hook preloaded trailers. This time I had a 3:00pm drop and hook and it’s now 8:30pm. They are telling me that they haven’t even started loading the trailer yet. Furthermore, they’re saying there is an additional 2 hour waiting time due to the type product that they are loading??? This is absolutely RIDICULOUS! Our time is just as valuable as yours! DO BETTER CREEKSTONE!!!!

I was in and out very quickly. My check-in time was 10:00, check-out time was 11:30. My appointment time was 13:00. Thank you for everything.

Family Christmas brisket and an additional upsale purchase of brisket burger pucks purchased on 12/02/25 with my personally selected delivery date of 12/18/25. I was under the impression this was an upstanding highly precise company with great products and easy online ordering. I ordered more than 2 weeks in advance. Received notification from FedEx yesterday, 12/17/25, package to be delivered 12/19/25!! Called customer service, spoke with Courtney, to be told "Sorry for the inconvenience, we've had some delays." My order is #143080 and I'm pissed. I need the brisket the day I selected and not a day late. Especially when ZERO notifications ahead of time occurred. I was told that it's basically an oops on their end, and they "hope" I return in the future. WTF kind of service is that?! Paying exceptionally high prices for what was supposed to be premium products and service to receive neither. I could run to Costco or any other food chain to buy a half priced brisket with no bullshit hassle. The amount of money I spent isn't chump change to hard working blue collar families. Over $300 in a single order to be handled like this is absurd. I will ensure that all the smoking competitions I attend will hear exactly how this was handled. Terrible customer satisfaction handling. I hope they reach out to me to resolve something. I paid my end in full and didn't even get what I wanted when I NEEDED it. That's only correctly handled on one side. Can you imagine how they'd behave if, as a customer, I didn't pay exactly when I was supposed to?! I paid and order with their system to get screwed. If I wanted my order on the 19th, I would have selected it. Also, why give customers a choice if you're going to send it whenever you feel like it. Delay or not. I want my fucking money back. Unreal.

I would give them zero stars for customer service. I have ordered from them for many years but there's other companies that have better customer service. We ordered 4 boneless ribeye steaks and hamburger pucks. In the order form, the order for the steaks was highlighted, as if there's something wrong. I normally put the items straight in the freezer but checked the order this time. They ONLY sent 3 steaks (we're a family of 4.) Customer service will not send the additional steak nor can I return the items. But, the person obviously knew he sent 3 steaks! I would normally be ok with a refund but these are very expensive steaks so I cannot order more just so we can all eat. We have 4 in the family. Customer service rep even suggested to, 'just cook something else' for the 4th family member. Just wow! I hope their management team records these discussions and uses them to train their staff.

Bought a large brisket which supposedly weigh 16-18 lbs. not even close to 16 (weighed about 15)... with the money I paid 194 bucks, would have gotten a BIGGER black wagyu (better quality, not just angus) from Snake River Farms for less money.

First, these steaks were seriously some of the best steaks I've ever had. Great flavor and pretty tender even for being cooked a little more than I prefer my steak so I can't imagine how good they are cooked to about a medium rare/medium at the most. The steaks alone earned them 5 stars but had they only been 4 stars, their compassion/business practices would have earned them that fifth star. I don't live in the area but recently attended the MA2 Sean Brazas memorial/k9 competition put on by feed the dawgs organization in Virginia. I learned that the 2 gentleman cooking the steaks for everyone were from creekstone farms who had not only donated the steaks to the event but flew in to cook them for these military personnel and their families as well as the gold star families in attendance. What a great thing for these gentleman/this company to do! On top of this, the steaks also spoke for themselves! This is definitely a company I can support and recommend!

Can't beat Creekstone Farms Premium Black Angus Beef. Creekstone is really the only viable commercial beef packing plant which solely harvest black angus breed. This company philosophy assures consistency and delivers quality. They have 20 percent of production dedicated to harvest true natural beef. No hormone, no antibiotic ever administered. Too bad New Leaf supermarket stopped featuring Creekstone beef in the Bay Area but there are many restaurants that brand represent on their menu. I have visited the newly constructed state of the art facility in October 2014. I believe the plant takes food safety as number one priority and uncompromising policy to make the best tasting American beef. I highly recommend!!!!

Prime rib eye steak chewy. OK flavor. Certainly not worth the price. Will not re-order.

I have read a few mixed reviews about their steaks. But I just had one of their hamburgers and it was horrible. It was dry and I could not figure out what all the goopy substance was that oozed off the burger as it cooked and then stuck to my pan like cement. Have never seen this in 35 years of cooking meat. Please tell me this isn't the meat glue I keep reading about.